McDonald's
1513 S Hastings Way, Eau Claire
(715) 835-9919
Recent Reviews
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Mobile
Food was gross, nuggets were stale and felt like they were sitting out for a hot minute, same with the fries which came cold. McDouble was good though. Lady at the speaker doesn’t speak much at all which made things pretty confusing when ordering.
Atmosphere: 3
Food: 2
Service: 2
This is the first McDonald's that I've been to that couldn't figure out how to process a mobile order. They said I'll probably get a refund. Ended up with no lunch. Thanks
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting!! This is worse than 1990’s downtown Burger King. So many employees but no dine-in customers. The manager saw me record this video but didn’t bother to ask why. Everything was dirty.
Atmosphere: 1
Food: 3
Service: 1
I confused the poor kid at the counter, talking too fast which caused him to omit something I ordered. They promptly fixed my order, gave me fresh food and didn't charge for the missing part of my order. Things dont always go as planned, but its important how you respond. Very much appreciate the exvellent service!
Atmosphere: 5
Food: 5
Service: 5
Food is McDonalds food, nothing to write home about. However, the customer service is fan-freaking-TASTIC. Specifically from their new employee Edgar Mulato. On his first day, he already has the social skills of a professional, speaking with such elegance and respect. Not to mention his buzz cut which served as the finest eye candy while he took my order. The food was mediocre, but give that it delivered to my table my Mr.Mulato himself, I couldn’t have enjoyed it any more. God bless this establishment for recruiting such a fine young man. 😁
Atmosphere: 5
Food: 1
Service: 5
Terrible waited so long just to get cold fry’s and a cold Burger. Not a great experience will have to go to the one on Claremont if I want good McDonald’s because this establishments food is cold and not worth the money
Atmosphere: 1
Food: 1
Service: 1
I’m done with this location, I went through the drive through to get food… not argue with the person taking orders about what the meal comes with and doesn’t than recommends something that’s not even close to what I wanted!!
Atmosphere: 1
Service: 1
Horrible customer service. When I got to the ordering mic, I sat there for over 5 minutes waiting for someone to take our order. Then when someone finally came on they asked if we needed more time? So I was confused, and said how we’ve been waiting on them and laughed about it. But the worker had a crazy attitude and snapped back saying “the robot asked you a question and you didn’t respond.”when I also kept saying “hello?” Every like minute before they finally said anything. Then they wouldn’t let us order a shake because it was “past 1:30” it was 1:32 at this point. So we would have had more than enough time. I understand we got there kinda late, but the store is 24 hours. The attitude I got was wild. Very disappointed cause normally I love this McDonalds.
Atmosphere: 1
Food: 3
Service: 1
Fries mmmmmkay
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Normally love this McDonalds, during the day. Just went there early 2 AM 05/25/25. Was the only person in the drive thru. Ordered two quarter pounder meals, Sat in the drive thru for 10 min, when one guy came to the window he said nothing to me at all. Then waited over 10 more minutes and finally got my food and still nothing was said to me at all. Very awkward encounter, took way too long for a meal like that, especially with being the only customer in the drive thru. Wanted to leave this here so it can be a better experience because during the day with the daytime workers it is very good, I am not sure what went wrong here tonight at all.
It's ok
The food was delicious and hot!
The night shift is to moody and uptight, not a friendly or fun atmosphere to grab a bite to eat the food is to expansive for the moody atmosphere.
Service was good in the drive through but the egg on my Sausage egg cheese muffin was really under cooked.
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