Metropolis Hotel Eau Claire

Awesome place to bring kids to swim and burn off a ton of energy. Nice Waterpark on one end and an arcade with indoor electric go-karts and a huge indoor trampoline park. We have been here multiple times and will continue coming.

Rooms: The rooms we get are your basic rooms. Two beds, microwave, mini fridge,TV, etc. They are very clean and well maintained.

Nearby activities: There is a red Robin less than a mile away we always eat at.

Food and drinks: They have a restaurant between the hotel and the arcade. They also have pizza, nachos, at the arcade

Noteworthy details: Great place for the family to go to.

Service: 5

Love this hotel and all the family fun!

Bad customer service for deaf person. They don’t even try to communicate with me and just grab my phone from me instead of writing paper down. They ask other person to help me instead of let me to communicate. They could have do paper and pen to communicate with me. I don’t feel comfortable to pay for items without have the ability to ask questions after worker talk to other person without include me and I feel disrespectful and discrimination by them. I would not recommend anyone who have different way to communicate accessible.

Nice rooms, nice beds, jail pillows

Service: 4

I went today with my 6 and 8 year old. We did the 3 hour jump and play. There were only a dozen games that the kids could play on the play pass! Most of them were racing games. I thought that was a rip off. Also we were told we couldn't ride the go karts with open toed shoes, yet the people before us got to ride with sandals. We also were allowed to ride the bumper cars once with sandals and when we wanted to ride again, a different staff told us we couldn't because we needed closed toed shoes...

Had a birthday party in one of the rooms next to the pool. Very hot in that room and they gave our pizzas to a different party.

Service: 2

I've only been here for a work conference, and it was a very nice meeting facility that we were able to work in. Highly recommend, and there's a lot to do around when you're done with business!

Conveniently, I never received my survey to leave some suggestions.

Atmosphere: 3

Food: 3

Service: 1

Great place for indoor activities for kids and adults. Action City was fun. Outdoor go karts and mini golf there was also great! Indoor water park was fun and a great way to keep kids busy.

Atmosphere: 5

Service: 5

We had a fantastic time here! Traveled with an 8 and 5 year old, they loved the waterpark. It was the perfect size. The water temperature is very warm! The room was clean, beds comfortable, had a mini fridge and microwave. What really made this visit was the staff, the lifeguard/waterpark team was attentive, kind, helpful, and set the mood for a safe family atmosphere. They went above and beyond to watch my children and include them in activities. It’s the first waterpark we’ve been to where I felt like I could relax and know my children were totally safe.

Everyone had an amazing time! The pizza was hot and delicious. The fresh squeezed lemonade was really good

Atmosphere: 5

Food: 5

Service: 5

Great place

Dont visit..just change adresse because you do not wish to leave this place! Kids loved it and the service was excellent.We had a superb waiter with pink hair that took such good care of us. Amazing all over. We will definetly be back.Oh and the trampoline park and gocart staff...top notch!!!Ps: Never scored more husband points in my life as when I decided to bring the family here..just saying. ??

We had the double Queen with double fold out couch. Rooms are pretty simple but clean. No coffee pot in room, although complementary coffee was in the lobby. Television kept pixelating so we had poor viewing, when the kids were tired. Water park is also pretty simple with 2 water slides and lazy river for older kids. Biggest problem was that the discount code wasn’t applied to our room even though they kept insisting it was.

Great hotel , and amazing service , lots a fun places to go and friendly people.