Subway
2413 Eddy Ln, Eau Claire
(715) 831-1090
Recent Reviews
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Rude. Unprofessional. The guy acts as if he owns the place. An owner would not behave that why. No coupons allowed. I paid extra for bottled drink handed me a cup. Very erie feeling in the restaurant.
Atmosphere: 1
Food: 1
Service: 1
I have never been to a Subway where they tried to skimp so much. Never again. I will drive farther to go to another location.
Twice now I've ordered online at this store, they make you wait in line to get your preordered food and then both times my order was completely wrong and then they had an attitude with me when I went back asking for what I actually ordered and paid for, I avoid that store now.
Atmosphere: 1
Food: 2
Service: 1
Walked in and my husband ordered a cold cut foot long. The guy made it with only 2 meats initially. When my husband spoke up about the ham being missing the guy argued with him and showed him the gross piece of processed ham he used instead of the normal ham. We bought 3 footlongs and the guy also stated that since we were using a coupon “it’s half meat and less veggies”. He happened to see the coupon in my hand! My daughter ordered chicken with lettuce and jalapeños. The guy added mayo. He refused to make a new sandwich and yet proceeded to wipe it off and say “good enough”. He was rude and disrespectful. I also notice that the nice lady employee that used to work there is no longer working. He was extremely rude to her in front of me once and I’m guessing she had enough which was sad, I went to that subway because she was awesome. We will never be back to this subway again. We used to go at least once a week until he took over and because of him we backed off. But today was the last straw. No more!
Atmosphere: 1
Food: 1
Service: 1
They put the absolute minimum on the sandwiches. I saw a guy ask for more black olives and the lady told him it would be extra. Which I don't think they can do that.
Awful experience will NEVER BE GOING BACK TO THIS SUBWAY AGAIN! Couldn’t even get our order right Calling corporate
Atmosphere: 1
Food: 1
Service: 1
Poor understanding of customers need and has been talking rudly . I will never visit there again
Atmosphere: 4
Food: 1
The new owner of this subway has refused repeatedly to remake sandwiches that were originally made incorrectly. My wife and I have used this subway for many years and after today I encourage everyone to be aware of his no remake policy. I have also reached out to Subway Corporate center to address this continues issue. This Sub sandwich in the photo was supposed to have only red onions meat and hot honey sauce and it clearly has many other additional topping! Also something white and fuzzy was one of the tomato pieces which appeared to be mold. Please be cautious when ordering and eating here.
Atmosphere: 1
Food: 1
Service: 1
Ordered multiple sandwiches and a protein bowl to go . Salad was only half full and had maybe a dozen leaves of spinach, when I asked for all spinach no lettuce. footlong sandwiches contained about half the amount of ingredients that u get at any other subway.
Called to find a resolution, was told I could come back(not happening) and they would add more ingredients. They absolutely refused to offer a refund or even a website credit. I will never be ordering from this subway again.
Atmosphere: 1
Food: 1
Service: 1
Stay away from this Subway. The new owner took my order and refused to make our subs the way they were supposed to be because we were using a coupon. He would not put the double cheese on the Outlaw (which it literally comes with) and he would not put the nacho cheese on the nacho chicken sandwich. He said only one cheese per sandwich with the coupon. I've NEVER had that issue before. On top of that, you can barely understand him which made ordering so much harder. We used to go here all the time but will not be back after this experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
100 disgusting I just left subway at 1245pm on a Friday I bought a 6 inchs sub for myself and footling for my husband I was going to bring the food drop off at his work on his lunch break they don't speak good English the guy never changed his gloves and kept wipping his nose with the gloves on after i saw him do that i said can u make sandwhich over they got mad said no and I called the health department on them bc its gross .won't be going back .
Atmosphere: 1
Food: 1
Service: 1
I went to subway about 900 pm. The open sign was on the door was open. He refused to serve me. I was very upset 😡 if you are going to close early turn off the open sign.
Atmosphere: 4
Food: 4
Service: 1
Ever since the new owners took over, the place this place went downhill. They don’t speak English very well. They don’t understand how to make subway sandwiches. They are always there and I hardly see my regular people. The guy alone doesn’t understand that you need 8 slices of cheese on sandwiches not 4. I’ve had to tell him the last 2 times I went in there 8 slices not 4. It’s clearly on the menu. This subway has gone downhill ever since they took over.
I will not be going to this subway anymore. Sorry to all the decent, English speaking employees who do a great job. Your new bosses are going to be the downfall of your store.
So Grossed out don't know what happened they used to have such great service. This Indian guy made my food and He never washed hands. I watched him go from the till to the food without washing or Sanitizing!! 🤮
Atmosphere: 1
Food: 1
Service: 1
4/10 , order number 409582 taken by number 484 at 12:41 makes me never want to eat here again, yellow and red hair not put up at all , can go in food, also older lady with glasses picked up lettuce off floor , didn’t take gloves off when and started touching food item on line, and replace with new ones , hopefully you have cameras to follow up, have ate here for 10 years , many times a month. Never again
Atmosphere: 1
Food: 1
Service: 1
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