Texas Roadhouse
5019 Keystone Crossing, Eau Claire
(715) 838-0035
Recent Reviews
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The seasoning is overpowering. It's not a place for older adults who need to limit their salt intake.
Atmosphere: 5
Food: 3
Service: 5
The only thing wrong last night was, they didn't bring out our salads first. But I'll have it for lunch today.
Atmosphere: 5
Food: 5
Service: 5
Took over 30 minutes for two salads a a drink…
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
I had an absolutely fantastic dining experience at Texas Roadhouse! From the moment we walked through the door, the atmosphere was high-energy, welcoming, and perfectly suited for a great night out. We were seated quickly despite the crowd, and our server was incredibly attentive and friendly throughout the entire meal.
The food was the real highlight. We started with those legendary fresh-baked rolls and cinnamon honey butter—they were warm, fluffy, and honestly worth the visit alone. For the main course, I ordered the hand-cut ribeye, and it was cooked to absolute perfection. The steak was juicy, seasoned beautifully, and incredibly tender. The sides were equally impressive; the loaded baked potato and the seasoned corn were fresh and flavorful.
What I love most about this location is the consistency. The kitchen clearly takes pride in the quality of the meat, and the staff makes sure you feel like a valued guest. It’s rare to find a place that manages to be this busy while still maintaining such high standards for both service and food quality. If you’re looking for a hearty, delicious meal with a great Texas-style vibe, this is definitely the place to go. I’ll be back very soon!
Would you like me to generate a second, different version for this location to use later?
Atmosphere: 5
Food: 5
Service: 5
Grace was awesome and I had an awesome time!
Atmosphere: 5
Food: 5
Service: 5
Jakob hits me. Good food though, hurts to eat because jakob hit me in the jaw
Always consistent always good and fair price for what you receive.
Atmosphere: 5
Food: 5
Service: 5
Went in on a Friday at 530, was seated immediately with my family of 7 even though it was a busy night. I ordered one drink from the which took almost 20 minutes to get even though others received drinks immediately. Received all adult dishes timely yet our only kid meal didn’t come until another 15-20 minutes later after everyone else was done! Kids meals should come before any others I would say but we shared and I guess lucky they have bread to tide you over? Main dishes were mediocre. There’s much better places for food and better service in Eau Claire. I won’t be headed back to TR ever again, no thanks!
This is something we get in our salad. It ruins my day. Will never order a salad here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Perfect American grill bar
Atmosphere: 4
Food: 4
Service: 5
I usually have a great time here when I dine in. This time I ordered to-go and I was missing two sides, I requested extra bread and did not get it. The to-go people passes by the window and did not even greet me or asked if I had been helped.
Atmosphere: 3
Food: 3
Service: 2
I just ate at Texas Roadhouse in Eau Claire. I ordered the top shelf margarita. It tasted like watered down sour lemonade. This is a very expensive drink. I told our waitress that I needed her to add a shot of Grand Garnier to it. Pretty soon her manager comes over and wants to know what is wrong. I think he assumed I was trying to get a free shot. Not true, I would have paid for it. However, that pissed me off. I am 60 years old. I rarely complain. Instead, he gave us a shot of triple sec. Didn't help much. My salmon was dry and too salty also. This Texas Roadhouse was disappointing. The one in Onalaska, However, is top- notch.
Great place to eat. Good food. Sometimes the steaks are hit or miss, especially with how they are cooked. Awesome service.
Atmosphere: 4
Food: 4
Service: 4
We’ve been coming to Texas Roadhouse for the past 14 years to celebrate a special tradition: my husband and my mother share the same birthday (July 31), and we’ve always celebrated their birthdays together at this location. Every year, we've explained the situation, and the staff has always graciously honored both birthday offers — despite the “one per table” policy. It’s always left us feeling appreciated and valued.
Unfortunately, this year was very different — and deeply disappointing.
When we explained our tradition to our server, Cassy, she was kind and understanding, but needed to check with the manager. That’s when Manager Izzy came over and told us they would only honor one birthday, even though both were legitimate and we offered to show IDs. When we asked if sitting at separate tables would make a difference, she ignored the question entirely. Her solution? “We’ll give you one birthday offer — and you can come back another time for the other.” My parents live 45 minutes away, and the whole point was to celebrate together. Izzy walked away without addressing the issue further and never returned to our table for the rest of our meal — even though we saw her visiting other tables nearby.
Thankfully, our server Cassy went above and beyond to resolve the situation by splitting the check — which allowed both birthday guests to receive their offers. Cassy was the only reason our meal ended on a positive note, and we’re very grateful to her.
That said, it’s frustrating that a place we’ve loyally returned to for over a decade now feels unreliable. Apparently whether or not we’re treated fairly depends on who the manager is that day. We spent over $100 at our table — full meals for five people — and all we asked for was the same simple courtesy we’ve received for years. It’s not about the ribs. It’s about being treated with consistency, respect, and common sense.
We may still return for my husband’s or mother’s birthdays in the future — if we call ahead and get confirmation that the tradition will be honored. But I will not be celebrating my birthday here anymore. That experience left a bad taste that no meal can fix.
2 stars. Server Cassy and the food was excellent. 0 stars for manager Izzy who gave us a bad experience.
Atmosphere: 2
Food: 5
Service: 2
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