1-star review for Wendy’s. I had an absolutely horrible experience. The staff member, who appeared to be Mexican, was extremely rude, disrespectful, and showed discriminatory behavior toward Asians. They deliberately made things difficult, refused to prepare my order, and forced me to wait over 30 minutes before finally making the food—without any apology or clear explanation. This level of service is unacceptable and completely against basic customer service standards. I am deeply disappointed, will never return, and do not recommend this location to anyone who doesn’t want to be treated with disrespect.
Atmosphere: 1
Food: 1
Service: 1
Donald
Must of got lucky, either way it was quick had the food ready as i was getting my change 👍 🤘
Food: 5
Rose
I usually would get their chili and a baked potato. Never again, the chili was tasteless and the consistency was poor. Very watered down with large chunk of beef, potato was mushy like it had been reheated once or twice.
very disappointed.
Food: 1
Service: 3
D T
It's a Wendy's bro. Food was what I expected
Atmosphere: 4
Food: 4
Service: 4
Megan Smith
If I could leave a 0 star I would. I got home with our food last night and it was freezing cold, they threw the fries in the bag, the nuggets were freezing cold and to top it off the burgers weren’t even cooked through all the way.
Eric Rodgers
The manager truly could have been more polite. Especially with my 6 year old in the car.
Atmosphere: 2
Food: 4
Service: 2
Allisha Drost
Very rude managers and they voided our order then told us we had to pay again
Atmosphere: 1
Food: 1
Service: 1
Michael Noel
Pretty sure that eating food on the line and not securing long hair are both health code violations
Crystal Burke
Tap to pay wasn't working..
Atmosphere: 1
Food: 1
Service: 1
Keri Maier
I have always loved a baked potato with extra cheese and bacon from Wendy's. I will pay the extra for the extra cheese with no issue. The last 3 times I've ordered I have been so frustrated and angry because the extra cheese I was charged and paid for was not included. I was told they put it on the potato...nope, there was less cheese than normal! Then, I was told they put in on the potato again...they did yet didn't give me the bacon. I asked for a side of cheese, which is what I paid for and was told again it was on the potato but I still wanted the side and told them I'd pay for it again but was told they don't do that. Seriously? I know they do...what is the issue? I have Stage IV Metastatic Breast Cancer and that is the only thing I want to eat some days, I don't eat much at all anymore so when I want a dang potato with extra cheese and pay for it why can't they just give it to me? Why are they coveting the dang cheese???
I wanted to share my experience in the Drive-Thru last night. It was later. It wasn't a lot of options and my sister and I were looking forward to our asiago chicken sandwiches and Dave single deluxes as we had a long day. We pull up to the drive-thru and it's busy enough with three or four cars ahead of us. We wait patiently for our turn and finally make it to the speaker. We waited between 5 and 7 minutes with no answer, no greeting, no buddy said anything. Nobody asked us to wait. Not one single thing. At this point assumingly the manager in the blue shirt reaches out the window and waves and it was not clear to me if he was waving the car past the window ahead or if they were waving us to pull forward because there was something wrong with their speaker. I assumed the latter but when pulling ahead I noticed the person behind us was talking to someone at the speaker. I went oh, well that bites. I guess we can order at the window And pull ahead and wait for our order. We got to the window and the young man with the curly red hair looked frazzled. I tried to get his attention by waving three separate times and if she did see me he did not acknowledge. He eventually did come to the window and I explained that nobody said anything to us through the speaker so we pulled ahead and we would like to order. He told me I could exit the line and pull back around. I again told him what it happened and he said well I told you to wait and this this is a drive-thru in an incredibly condescending way,shut the window And went back to getting things for the other customers behind us. I have worked at a few fast food places when I was younger and we always strive to accommodate the customer especially when mistakes on both ends happen. I was quite taken aback by by the way, he handled himself even when I had acknowledged that I see that they're rather busy and likely short-staffed because again I understand. A few minutes later. The manager in blue came up to the window and I explained to him the whole situation and how we had intended on ordering a fairly decent amount and how the red-haired employee with no name tag came to the window and spoke to us and that I was no longer comfortable ordering and he gave a half-hearted apology. We left still hungry and with a bad taste in our mouth to boot. No desire to help the customer, get another sale or retain us as potential customers. I'm incredibly disappointed in the whole situation and there needs to be some retraining for the staff and some acknowledgement of customer service.
Atmosphere: 1
Service: 1
Heather Garside
Lunch time favorite for some of my favorites ❤️🪽☮️🤘🎵
Atmosphere: 4
Food: 5
Service: 5
Emma Williams
Food was so good, love their Biggie Bags
Atmosphere: 4
Food: 5
Service: 5
Lexi Rose
Haven't gotten a baconator my husband ordered, very disappointed as that was the main item he ordered to eat. I got my food and it was good though.
1-star review for Wendy’s. I had an absolutely horrible experience. The staff member, who appeared to be Mexican, was extremely rude, disrespectful, and showed discriminatory behavior toward Asians. They deliberately made things difficult, refused to prepare my order, and forced me to wait over 30 minutes before finally making the food—without any apology or clear explanation. This level of service is unacceptable and completely against basic customer service standards. I am deeply disappointed, will never return, and do not recommend this location to anyone who doesn’t want to be treated with disrespect.
Atmosphere: 1
Food: 1
Service: 1
Must of got lucky, either way it was quick had the food ready as i was getting my change 👍 🤘
Food: 5
I usually would get their chili and a baked potato. Never again, the chili was tasteless and the consistency was poor. Very watered down with large chunk of beef, potato was mushy like it had been reheated once or twice. very disappointed.
Food: 1
Service: 3
It's a Wendy's bro. Food was what I expected
Atmosphere: 4
Food: 4
Service: 4
If I could leave a 0 star I would. I got home with our food last night and it was freezing cold, they threw the fries in the bag, the nuggets were freezing cold and to top it off the burgers weren’t even cooked through all the way.
The manager truly could have been more polite. Especially with my 6 year old in the car.
Atmosphere: 2
Food: 4
Service: 2
Very rude managers and they voided our order then told us we had to pay again
Atmosphere: 1
Food: 1
Service: 1
Pretty sure that eating food on the line and not securing long hair are both health code violations
Tap to pay wasn't working..
Atmosphere: 1
Food: 1
Service: 1
I have always loved a baked potato with extra cheese and bacon from Wendy's. I will pay the extra for the extra cheese with no issue. The last 3 times I've ordered I have been so frustrated and angry because the extra cheese I was charged and paid for was not included. I was told they put it on the potato...nope, there was less cheese than normal! Then, I was told they put in on the potato again...they did yet didn't give me the bacon. I asked for a side of cheese, which is what I paid for and was told again it was on the potato but I still wanted the side and told them I'd pay for it again but was told they don't do that. Seriously? I know they do...what is the issue? I have Stage IV Metastatic Breast Cancer and that is the only thing I want to eat some days, I don't eat much at all anymore so when I want a dang potato with extra cheese and pay for it why can't they just give it to me?
Why are they coveting the dang cheese???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I wanted to share my experience in the Drive-Thru last night. It was later. It wasn't a lot of options and my sister and I were looking forward to our asiago chicken sandwiches and Dave single deluxes as we had a long day. We pull up to the drive-thru and it's busy enough with three or four cars ahead of us. We wait patiently for our turn and finally make it to the speaker. We waited between 5 and 7 minutes with no answer, no greeting, no buddy said anything. Nobody asked us to wait. Not one single thing. At this point assumingly the manager in the blue shirt reaches out the window and waves and it was not clear to me if he was waving the car past the window ahead or if they were waving us to pull forward because there was something wrong with their speaker. I assumed the latter but when pulling ahead I noticed the person behind us was talking to someone at the speaker. I went oh, well that bites. I guess we can order at the window And pull ahead and wait for our order. We got to the window and the young man with the curly red hair looked frazzled. I tried to get his attention by waving three separate times and if she did see me he did not acknowledge. He eventually did come to the window and I explained that nobody said anything to us through the speaker so we pulled ahead and we would like to order. He told me I could exit the line and pull back around. I again told him what it happened and he said well I told you to wait and this this is a drive-thru in an incredibly condescending way,shut the window And went back to getting things for the other customers behind us. I have worked at a few fast food places when I was younger and we always strive to accommodate the customer especially when mistakes on both ends happen. I was quite taken aback by by the way, he handled himself even when I had acknowledged that I see that they're rather busy and likely short-staffed because again I understand. A few minutes later. The manager in blue came up to the window and I explained to him the whole situation and how we had intended on ordering a fairly decent amount and how the red-haired employee with no name tag came to the window and spoke to us and that I was no longer comfortable ordering and he gave a half-hearted apology. We left still hungry and with a bad taste in our mouth to boot. No desire to help the customer, get another sale or retain us as potential customers. I'm incredibly disappointed in the whole situation and there needs to be some retraining for the staff and some acknowledgement of customer service.
Atmosphere: 1
Service: 1
Lunch time favorite for some of my favorites ❤️🪽☮️🤘🎵
Atmosphere: 4
Food: 5
Service: 5
Food was so good, love their Biggie Bags
Atmosphere: 4
Food: 5
Service: 5
Haven't gotten a baconator my husband ordered, very disappointed as that was the main item he ordered to eat. I got my food and it was good though.
App order was accurate, and food was hot/fresh
Atmosphere: 5
Food: 5
Service: 5
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