Dairy Queen
387 Fond Du Lac Ave, Fond du Lac
(920) 922-2663
Recent Reviews
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The food isn’t bad but the customer service is trash. The lady at the window is always rude and they charge you extra for item THEY forgot to give you in the first place. If you want good customer service go the one on the other side of town. They give out pup cups for free and are always nice. This place will charge for a pup cup like it comes out of their pockets.
Atmosphere: 1
Food: 3
Service: 1
The best place to indulge a cool treat!
N🍦M! N🍦M!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: DQ Sheet Cake, Chocolate Chip Cookie Dough Blizzard with Butterfinger and Reese's Peanut Butter Cups
Food was ok but the staff were disgusting. One at the window was spitting on the floor and another who was bagging the orders was picking scabs off his arm. The owner of this DQ seems to pick the worst group of kids to work here.
Some of the best chicken tenders and ranch I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
I ordered a 4 piece basket with a drink and i only got like 10 fries UNBELIEVABLE i was so disappointed with the size of proportion and i asked for ketchup and got gravy instead
Atmosphere: 4
Food: 1
Service: 3
30+mins for a single blizzard almost every visit. Drive through line never moves. Cars backed up out into the road. Can't even order food here at this point. Ridiculous. Even more ridiculous are the dq fan relations team responses to bad reviews. To sum it up "sorry come again and try us another time" even though nothing will be better next time. No follow up or reach out to an email for a coupon for the next visit. It's evident there is no care at store level and up
Atmosphere: 3
Food: 4
Service: 1
Almost every time I go eat here they are short staffed. They are nice but they really need to get more people behind the counter.
Atmosphere: 2
Food: 5
Service: 2
Long wait in the drive thru, but blizzard was on point. Full, thick, and mixed evenly.
Atmosphere: 3
Food: 5
Service: 4
After saving up over 3000 points on my rewards, I ordered a free 10" cake and they gave me a 8" instead. The cake was never touched but they wouldn't exchange it.
Food: 5
Service: 1
Ice cream cakes for 31 buck. Happy birthday to me.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
I placed a pickup order 10 mins before I arrived at restaurant when I got there the employees where just staring at me and didn’t come ask about my order until 5 minutes later they were only focused on the Drive through orders than 6 other people came after me and ordered and they all got there food before me I only ordered a 6 piece basket and drink and my food wasn’t even made yet mind you I’ve been waiting since 6:51 pm and finally got my food at 7:20pm it was cold that’s unacceptable worst customer service experience ever !!
Atmosphere: 1
Food: 1
Service: 1
Took 30 mins for 2 burger meals, totally messed up the order, only things correct is the blizzard and drink.
Atmosphere: 1
Food: 1
Service: 1
Went for the cotton candy blizzard on a hot day. ???
Atmosphere: 4
Food: 5
Service: 4
Love ice cream
Atmosphere: 4
Food: 4
Service: 4
Dairy Queen food is always good, especially the ice cream. The service is unpredictable... sometimes it's good, but other times the workers seem to be confused and wandering around.
Atmosphere: 4
Food: 5
Service: 3
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