Tropical Smoothie Cafe

The people who make all of it was so nice

Pretty sure my we got scammed after using our credit card here. It was the only place that my husband used his credit card yesterday, and we woke up this morning to an unknown $180 and $80 charge from California. Just want to warn anyone that either the workers here are stealing credit card information or their system is hacked.

WARNING FOOD POISONING!!!!
Went to get two Açaí bowls and asked for no coconut on one of them. They didn’t put it on either one. The quality of the bowls are very sad and they are small and I paid $24! THEN about 1-2 hrs later after eating the bowl I got violently sick. I mean really sick. My symptoms are that of salmonella food poisoning. I’ve been sick for 24hrs and still going, and I rarely get sick. I assume they failed to date the strawberries or blueberries correctly as the banana I assume is supposed to be opened upon use. Will never go back again. Over pricing and poor employee guidance lead to an expensive and very uncomfortable weekend….

Fast pickup

Went in to order and I said hello to young lady taking my order and she just stared at me customer service is not great at all. I will not spend my money where they can’t even greet customers very rude and not productive.

Food tasted good (got the breakfast quesadilla) fully cold, I was about 15 minutes past the time I said I'd be there but I'd still expect at least a little heat. The Smoothie itself tasted great (tropical peanut or w.e)

Fun cafe bright colors full sunlight atmosphere. Friendly staff. Delicious açaí bowl. Cafe was not busy on a Thursday around 9:30am. Other options available are smoothies, wraps, salads and other breakfast items.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Bowl

The last 2 times we have went, we got the peanut butter cup- light on the chocolate but extra peanut butter. I even asked this time if they put extra peanut butter and was told yes. Taste like they keep putting more chocolate each time. If we weren’t on our way to work we would get it fixed. For the price, they should be what we ask for. Disappointed.

Mixed Berry Greek yogurt bowl is good as is Açaí bowl but it is frozen.

Vegetarian options: Hummus Veggie Wrap is good! All sandwiches can be made with plant-based protein.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

I order the same thing every time, at other Tropical smoothie locations...primarily New Berlin. A Chia bowl and, an Avocalada smoothie. It always comes to $14. It was $19 here because they don't consider a bowl, "food". I brought this up with the manager and he said there's nothing he can do. FYI...all of their prices are $1 more than every other location. Stay away from the FDL location.

Atmosphere: 1

Food: 5

Service: 1

As much as I love your guys' smoothies, I feel that it must be said that your ingredient ratio is very infrequent. It's really obvious when too much of something has been used when it's all that you can taste. Another thing is that the customer service is beyond atrocious. Staff were friendly to me once or twice ever, and during times when it'd be valid to be a little blunt, such as being busy or being right before closing. As someone who dresses quite punk rock, I feel terribly judged whenever I step in here, and it's very clear that most of your staff has never learned customer service etiquette. At the very least, it must not be required. The worst repetitive customer service I've experienced, unfortunately. Please have higher standards for your employees!

The owner makes the best tropical bowls!

Atmosphere: 4

Food: 5

Service: 5

Best smoothie. Not cheap, but it is huge!

Atmosphere: 5

Food: 5

Service: 5

They can never get something right. They forgot my soda this morning

Atmosphere: 1

Food: 1

Service: 1

Easy Quick Nice

Atmosphere: 5

Food: 5

Service: 5