Jimmy John's
6811 S 27th St, Franklin
(414) 304-7255
Recent Reviews
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I’ve ordered from here several times now. The food has always been good. My only recommendation is if you get it to go or for delivery to double check you got everything. My pickle was missing from my delivery order so I called and was told they would bring it by and that never happened. Good news is they brought back the kickin ranch sauce!
Ordered curbside
Waited in the parking lot for 30 minutes and the app still said that they were making my food.
So I called to see if I could get an update, I was immediately placed on hold and left on hold for over 5 minutes with no response.
I then decided to take my car through drive-thru to see if I could get someone to update me. When I came through drive-thru my food was magically ready to go. Very frustrating because I was in a hurry.
Poor communication… ToastedTuesday promotion code
Adds say stop in anytime on ToastedTuesday 10 am sold out
It took almost an hour for them to deliver the food. They also had no idea where they were going. They had to call the customer for directions. We have ordered from this location many many times and have not had any problems with delivery.
Absolutely abyssmal. Over an hour for delivery and when it showed up half our order is missing. Get it together....
I received my delivery order of 4 sandwiches (#7,#10,#11,#15) last night around 7:30pm and none of the sandwiches were numbered(#), so my friends and I each took one and unwrapped them hoping we had the sandwich we ordered 🥺
The sandwiches were good but each one of us had the wrong one
The workers are always so nice and polite when I go in here 😊 they make my orders quick and correctly, too
Ordered food that says it was delivered, then called the store and told me it was delivered to the wrong house. I called back 50 minutes later and the store worker told me the driver was just getting to the house the food was delivered to, to bring it to me. I requested a refund and to cancel the order. Extremely unprofessional. The decision to go back to the wrong house 50 minutes later to grab the food so they can deliver it to me is absolutely ridiculous. Long time customer and will not be ordering from here anymore
Employees went above and beyond today. I appreciate it!
Received an opened bottle of water with my delivery order. I called the store and they said they would credit my account and didn't. So now I have to leave this as a review.
Food: 1
Service: 1
Restaurantji Recommends
Takes way too long to get food in drive thru. Waited 10 mins for 2 sandwiches. Absolutely unaccepotable.
Atmosphere: 3
Food: 4
Service: 1
Fast and great tasting food!
Atmosphere: 5
Food: 5
Service: 5
I know it's not their fault, but the sandwiches are getting leaner and leaner with meats, I blame Joe Biden all the way for distorting our country .
Atmosphere: 5
Food: 3
Service: 4
Never order Jimmy John’s through Door Dash. Apparently, they use their own drivers to deliver. So, an order that Door Dash said would take 18 minutes to get to me took exactly 1 hour. And, because Jimmy John’s does its own deliveries, you get no updates from Door Dash. You have to call the Jimmy John’s to find out where your order is. Completely unacceptable service. If I had known how long it was going to take, I would have ordered from somewhere else.
Service: 1
The workers are very friendly and the food is good, BUT Freaky Fast should NOT be their motto, they are much slower than they used to be when they first opened. Since Covid I have to wait the regular time in drive thru as any "fast" food establishment, which is way longer than I want to wait for "fast" food.
Atmosphere: 5
Food: 5
Service: 2
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