McDonald's
N92 W17512 County Line Rd, Germantown
(262) 255-1050
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I dont expect much from fast food places, but this young man working in the front of the line got some serious attitude. I returned fish burger that came with tartar sauce when i ordered without it. He took it back and it didn’t come out for 20 minutes, i went back to the counter, he looking at me like he has no idea what i came for. He starred at me for 10 seconds without any words. I asked him where is my fish burger at, still seems like super lost. The girl behind over heard and brought the burger to me. I know this guy is young and probably dont wanna work at all but have to, i am seriously concerned because all my high tax will be used to provide foods to these non sense people in the future. So unfair,
Atmosphere: 1
Food: 1
Service: 1
You better believe it when they post a sign that they will not tolerate verbal or physical abuse. The reason is because their service sucks. they are slow. The kids that work there don't want to be there. They take forever to answer the drive thru. They don't even want to greet you at drive thru hoping you just go away so they don't have to work. When they do work, Items are missing. Food is cold or tastes awful. I would not recommend anyone going here.
Atmosphere: 1
Food: 1
Service: 1
I don't remember the food quality back then because it has been more than 10 years since i had McDonald's food. The nuggets are dry like microwaved food and the hamburger patties are dry and chewy. I am sure it'll be more than 10 years before i will try the food again.
Atmosphere: 3
Food: 1
Service: 3
Good puppy
Atmosphere: 5
Food: 5
Service: 5
Spent 20 minutes in curbside parking and no one ever brought me food. Won't be back. Better get a refund!
I am writing to report a serious food safety concern that my family and I experienced today at this McDonald’s location.
While placing our order, we observed an employee wearing gloves but she reached and grabbed some fries, and started eating them. The employee then continued working and handling food without changing her gloves. This included touching food preparation areas and assembling orders.
My spouse had to say something to the employee finally changed her gloves and washed her hands. Until that point, the same gloves had been used while eating and touching multiple food surfaces, which was extremely unsanitary and concerning.
Because of this incident, my family no longer felt comfortable eating the food and decided not to proceed with our order. This situation reflects a lack of proper food safety practices and training, and it should not have required a customer to intervene.
I hope this concern is taken seriously and addressed to ensure food safety standards are consistently followed.
Thank you for your attention.
Atmosphere: 1
Food: 1
Service: 1
Female Hispanic worker grabbed some cooked fries from the fry bin with her dirty gloves and shoved them in her mouth and then proceeded to make orders with the same gloves. She was called out on it and none of the staff seemed bothered by what she did. It Seems like they might do the same as well. Very disgusting and no reaction from the staff when she was called out on it. This Mcdonald's needs to do better when it comes to being hygienic and sanitary.
Atmosphere: 1
Food: 1
Service: 1
Just came for fries and a coffee. It took 15 minutes. New system with no one taking orders. Horrible experience
Service: 1
The lady at the counter never said hi never said anything to us very rude and to herself atmosphere was terrible I would say thanks about everything no reply back really unprofessional
Atmosphere: 1
Food: 2
Service: 1
Drunk people walking around at 9:30 pm. Ten minute wait time the second week in a row. Food is mostly good. Usually pretty hot.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I dont see how this place is still open with the horrible customer service. Took me about 20 mins just to even get 1 burger and 1 large fries. The person packing the food was on her phone the whole time and the manager didn't even say a word.
Atmosphere: 1
Food: 1
Service: 1
Terrible service and rude drive thru employee. I ordered in the app and paid for extra cheese, I didn’t get the extra cheese on my sandwich and when I asked for them to fix my sandwich they were mad and rude, she brought me a piece of cheese in a chicken nuggets box and told me to add it to my sandwich myself. I will not be back to this location, terrible!
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 10 min behind others. There was no one available at the counter. Half the people in line had their orders wrong. I ended up just leaving.Unfortunately every business in the area has the same problem due to the employee pool available.
Atmosphere: 1
Food: 3
Service: 1
The Freshest & Longest French Grinch Fries Ever....
Atmosphere: 5
Food: 5
Service: 5
Absolutely worst service ever. Waited in the drive through for 20 minutes.
Atmosphere: 1
Food: 2
Service: 1
Loading...