Iv had no problem with the food here, unfortunately the customer service is y I'm here. I try to be polite and I get "we ain't got none of them" when asking for a sauce and the drive thru girl's attitude and customer service is so bad it's non existent. Opens the window and says nothing like I'm supposed to mind read the total, has this look on her face like I'm bothering her. Has the stuff she supposed to hand to me sitting on the window sill so I have to go outta my way to reach for it. Upon saying thank u she just stared at me and shut the window as I stared back waiting for some sort of acknowledgment. How rude, and I was their only customer at 7pm. It'll definitely be awhile before I come back, work on ur customer service
Julio Ramirez
They never have any shakes available!! Like ever. long time waiting on the drive-through
Elizabeth Reineke
Fat guy in the front was great. Eggroll in the back seemed a little sketch (thats a lie, he was great too). Best time I've had at a fast food place in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King
Maritza Patino
Horrible one the employees was very rude and short with me when I tried ordering. They should get fired.
Service: 1
Blake Lytle
No customer service, employee’s attitude was terrible will not be stopping back. Walked in and stood there to order for 2 employees to look at me and ignore me.
Atmosphere: 1
Service: 1
Juan Saez
Don't come here this place is 100% a joke now ran by clowns They will literally give you whatever they want Doesn't matter what you ordered And then give you an attitude... Update, I came back today for breakfast And they decided not to make ice coffee . This place truly suck.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon King
Elizabeth Emrick
Omg, someone needs to clean something here. Anything, it allll needs cleaning. And the order was 100% wrong. Got a refund, after seeing the inside I was glad it was wrong. Gross.
Atmosphere: 1
Food: 1
Service: 1
Antonio Cooper (Coop.)
Well I left the young African American in the window taken orders was hell of rude so I took off. I wanted to go inside but it just wasn't worth it he all ready ruined ? my day,and I was really wanting a whopper. I'm not giving a start but u got too,to post.
Laura Allen
Whoppers are good, always! BK chicken sandwiches good also. Service not particularly speedy and always need to check the bag to ensure everything ordered is there.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Fries
Mike CPI
Fast food giant let's you customize each sandwich you order. Some folks find the grilled flavor a bit overwhelming - I don not personally. Using the app allows you to both customize and pay in advance. Burger King has a greater variety of sides than other fast food franchisees. Ordering between normal meal hours speeds service. Breakfast served until 11 AM daily.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Crispy Chicken and Whopper, Onion Rings
I waited 30 minutes for my order and they did not attend to me, despite going with a small child, when I requested the return of the order they did not give me a receipt because there is no system. Very bad
Atmosphere: 1
Food: 1
Service: 1
Donna H.
I went to Burger King and went inside to make a takeout order. I was waiting to get service and cause it was almost empty except for one family eating inside. I had one worker just look at me from a distance. Then looks away. And then put her ear buds on that she plugged into her phone. I stand there for 10 minutes while a couple of workers just look at me and look away. They just had me stand there. As I walk away and leave. The service really sucked. This was University ave. In Green Bay, Wi.
Carley W.
This location provides terrible customer service. I know this because I continue to receive calls and voicemails from disgruntled customers because this location continues to fail to change the phone number that is printed on their customer's receipts. My work phone number is the phone number they list on their receipts. I have called their number listed on Google several times, and each time they reassure me that they'll fix it. I continue to receive calls. I just called again 10 minutes ago, and whoever was answering the phone kept hanging up on me. I would call back and they wouldn't pick up. They must be relying on this bait and switch so that they dont have to deal with customer complaints about missed chicken sandwiches and wrong orders! You're wasting your time and energy going to this BK.
Sean Russell
They should just shut it down. That place is a disgrace to what BK used to be. When you hire incompetence, this is the result.
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Schmeling
I ordered off of doordash and got a whopper, with no lettuce, onions, or pickles, fries, a soda, and chicken frie. I received my food and opened my whopper and sure enough there was everything I didn’t want on it , on it. Thankfully i was able to contact doordash and got a partial refund for the whopper. However how do you miss all of those dont adds. It also took then a half an hour to make the food
Iv had no problem with the food here, unfortunately the customer service is y I'm here. I try to be polite and I get "we ain't got none of them" when asking for a sauce and the drive thru girl's attitude and customer service is so bad it's non existent. Opens the window and says nothing like I'm supposed to mind read the total, has this look on her face like I'm bothering her. Has the stuff she supposed to hand to me sitting on the window sill so I have to go outta my way to reach for it. Upon saying thank u she just stared at me and shut the window as I stared back waiting for some sort of acknowledgment. How rude, and I was their only customer at 7pm. It'll definitely be awhile before I come back, work on ur customer service
They never have any shakes available!! Like ever. long time waiting on the drive-through
Fat guy in the front was great. Eggroll in the back seemed a little sketch (thats a lie, he was great too). Best time I've had at a fast food place in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King
Horrible one the employees was very rude and short with me when I tried ordering. They should get fired.
Service: 1
No customer service, employee’s attitude was terrible will not be stopping back. Walked in and stood there to order for 2 employees to look at me and ignore me.
Atmosphere: 1
Service: 1
Don't come here this place is 100% a joke now ran by clowns They will literally give you whatever they want Doesn't matter what you ordered And then give you an attitude... Update, I came back today for breakfast And they decided not to make ice coffee . This place truly suck.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon King
Omg, someone needs to clean something here. Anything, it allll needs cleaning. And the order was 100% wrong. Got a refund, after seeing the inside I was glad it was wrong. Gross.
Atmosphere: 1
Food: 1
Service: 1
Well I left the young African American in the window taken orders was hell of rude so I took off. I wanted to go inside but it just wasn't worth it he all ready ruined ? my day,and I was really wanting a whopper. I'm not giving a start but u got too,to post.
Whoppers are good, always! BK chicken sandwiches good also. Service not particularly speedy and always need to check the bag to ensure everything ordered is there.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Fries
Fast food giant let's you customize each sandwich you order. Some folks find the grilled flavor a bit overwhelming - I don not personally. Using the app allows you to both customize and pay in advance. Burger King has a greater variety of sides than other fast food franchisees. Ordering between normal meal hours speeds service. Breakfast served until 11 AM daily.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Crispy Chicken and Whopper, Onion Rings
Restaurantji Recommends
I waited 30 minutes for my order and they did not attend to me, despite going with a small child, when I requested the return of the order they did not give me a receipt because there is no system. Very bad
Atmosphere: 1
Food: 1
Service: 1
I went to Burger King and went inside to make a takeout order. I was waiting to get service and cause it was almost empty except for one family eating inside. I had one worker just look at me from a distance. Then looks away. And then put her ear buds on that she plugged into her phone. I stand there for 10 minutes while a couple of workers just look at me and look away. They just had me stand there. As I walk away and leave. The service really sucked. This was University ave. In Green Bay, Wi.
This location provides terrible customer service. I know this because I continue to receive calls and voicemails from disgruntled customers because this location continues to fail to change the phone number that is printed on their customer's receipts. My work phone number is the phone number they list on their receipts. I have called their number listed on Google several times, and each time they reassure me that they'll fix it. I continue to receive calls. I just called again 10 minutes ago, and whoever was answering the phone kept hanging up on me. I would call back and they wouldn't pick up. They must be relying on this bait and switch so that they dont have to deal with customer complaints about missed chicken sandwiches and wrong orders! You're wasting your time and energy going to this BK.
They should just shut it down. That place is a disgrace to what BK used to be. When you hire incompetence, this is the result.
Atmosphere: 1
Food: 1
Service: 1
I ordered off of doordash and got a whopper, with no lettuce, onions, or pickles, fries, a soda, and chicken frie. I received my food and opened my whopper and sure enough there was everything I didn’t want on it , on it. Thankfully i was able to contact doordash and got a partial refund for the whopper. However how do you miss all of those dont adds. It also took then a half an hour to make the food
Food: 1
Service: 3
Recommended dishes: Chicken Fries