“Now I know why this place is a low rated restaurant! Horrible customer service! The manager named Miranda needs more managerial skills!
Came back today (2/4/26 around 3pm) with my son. Changed my rating from a 1 star to five stars because of the manager named Jose. Unlike Miranda he definitely knows how to do his job and has very good customer service skills! I called this morning wanting to speak with the manager named Bria, but Jose was very understanding on the phone and apologized for the bad service I had with Miranda and told me to stop by to get my order I never received. I'd give him 10 stars if I could! We'll be back again but only when he's working! Lol“
“I had an issue with the BK closest to my home threatening me after they messed up an order several time in a row. I couldnt get there website to work to file a complain so i called this location to ask about the district manager.
They were really kind and understanding and sent my complaint to them. They even offered to replace my order that the other location messed up, with no added cost.
This one is only a little bit further from my house, and will now be the BK i choose to go to from now on.“
“Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development Talented leader offering over five years of experience in preparing and serving diverse foods Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service. Specialises in establishments using proven leadership, planning and problem-solving abilities. Restaurant management professional with extensive experience leading high-performing hospitality teams Develops staff to maximise establishment potential Motivated to enhance profits and continuously improve service delivery“