Tropical Smoothie Cafe
5211 S 76th St, Greendale
(414) 235-3792
Recent Reviews
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This location has to have the worst service in the area. Every-time we have gone here the service is terrible. This evening we stopped in to order three simple menu items. The individual working the register didn’t even say anything when I walked up. I was the only one in the store at the time of ordering and it took about 15 minutes to receive the food. After getting home we realized the order was wrong and I don’t think the person working the register listened to what I ordered. Save your money and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
The food is always great, but I will often do pick up orders and my orders are never ready at the time they are supposed to be ready.
Atmosphere: 4
Food: 4
Service: 3
The other day I was served by a Young Lady named Jazlene, She was Friendly & bright, and made My drink and wrap excellently,
Atmosphere: 5
Food: 4
Service: 5
alejandra was such a sweetie she’s also very good at customer service love her 🎆🎆🔥
Atmosphere: 5
Food: 5
Service: 5
My last several orders have been awful. Two separate orders my smoothie was made wrong and today my hot food was cold - like straight out of the fridge cold. The young lady I asked to make me hot food was argumentative and rude. Her coworker was equally as helpful. Saying I picked up the food late, however, they literally handed it to us off the line. Thankfully her manager made it right but overall the service quality sucks.
Service: 1
Food wasn't that great
Waitress forgot our drinks
Atmosphere was kinda blah
Atmosphere: 3
Food: 3
Service: 3
Great customer service and didn't have to wait long. Clean and friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Lynn was perfect she helped out quite wonderfully. Helped make the service quick and easy and helped keep the customer engaged by joking a little.
Atmosphere: 5
Food: 5
Service: 5
I’d like to give a shout-out to a young lady working at this location - Alejandra. Her customer service skills are outstanding - she is always attentive, professional, and greets customer a smile and genuine care. She’s a great asset to the café!
We love this cafe, but Alejandra makes this location special!
Atmosphere: 5
Food: 5
Service: 5
One of our favorite stops when we are on this side of town!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great vibe and awesome restaurant
Atmosphere: 5
Food: 5
Service: 5
I watched a nice girl order food to her dietary preference or need. Then watched the employee make petty comments to the manager including “when did we start serving plant based meat? Ewe that’s disgusting why would anyone ever order that”. All while the ordering girl was standing there waiting for her food. It was rude and the manager when confronted tried to pretend she hadn’t said it. It’s ok to have opinions but you shouldn’t do it in front of people like that.
Atmosphere: 1
Food: 5
Service: 1
Very rude and mean
Atmosphere: 1
Food: 1
Service: 1
guys, please stock fresh greens. It's horrible. Cilantro isn't supposed to be brown and wet. This is common sense so probably that's all your staff has to work with. I can't believe the management is cutting costs so much. It appears all the kitchen has on hand to make salad is old wilted greens...this has been going on for months. please work on restocking more often
The only customers in the restaurant, we waited 15 minutes for two sandwiches, both of which were wrong.
Atmosphere: 3
Food: 3
Service: 1
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