Waited half hour past online pickup time and nobody said anything to me the entire time I waited. Never will I go back to this place. Pay more get less. Classic example.
Atmosphere: 4
Food: 1
Service: 1
G S
Out of the numerous of times I’ve come here to pick up a regular bowl of Mac & cheese(no meat) it has never been ready when the app says it is. I’m stuck waiting for 10+ minutes every time.
Atmosphere: 4
Food: 2
Service: 1
Dee Dee
Went in and was about to order and i overheard the white lady hair back talk to a dasher in a rude way asked y she needed a cup holder for one drink in a rude manner so i left rather give my business to some polite places then this place happened 05232024 at 555 pm
Atmosphere: 1
Food: 1
Service: 1
Ronnie Garcia
Like every Noodles and Company, an overpriced, filthy, unorganized dump.
Atmosphere: 1
Food: 1
Service: 1
Victoria Kozera
Went there Saturday night and the food was great. The dining area was clean, and staff were super friendly.
We have ordered many times! Even when our orders had been missing items, the staff was timely and super nice about resolving the issues! Great staff and food! If there is ever a problem with your order, please bring it to their attention! They go above and beyond to make it right! I also recommend double checking your order before you leave if ordering pick up! Drinks are tended to be forgotten, but even so, the staff is nice and will correct their mistakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Penne Rosa with Parmesan-Crusted Chicken, Wisconsin Mac & Cheese
Allie Randolph
I went here yesterday. I eat at Noodles regularly and this was my first time checking out the one in Hartford. I gave the girl my order and used my $2 coupon on my app (with my points). At the end she gave me my total and it was $4 more than it should have been. I told her I didn't want meat and asked if she accidentally added it. After what felt like an eternity of searching on the screen, she said she did add it on. Then struggled even longer to take the meat fee off. Then gave me the wrong total once again and redeemed my $2 in points but didn't take the $2 off. I waited some more. It eventually got to the point where I asked "would it be easier if I ordered on the app?" She said yes. Super sad. Awhile later I got my food. I checked my app and $4 worth of my Noodles rewards points were redeemed without me using. The girl clearly had no idea what she was doing and redeemed my points even though I ended up placing my order through the app. I tried to call today and was placed on hold for 4 minutes before hanging up. I could hear customers in the background talking like she put the phone on the counter and walked away. HORRIBLE service!
Atmosphere: 1
Food: 3
Service: 1
J R
I was so excited to finally see a Noodles & Company come to Hartford.I'm a big fan of Noodles & Company, so I would drive into West Bend after work to get my fill.I waited a while to try the Hartford store because it was new...Walking in, one customer ahead of me three others standing off to the left side.I had ordered the pot stickers .I asked if they have Pasta Fresca on the menu, that's my go-to meal. (I didn't see it listed separately) the cashier was very friendly, she didn't know the answer.. I'm assuming it was the manager that said,"yes with the shrimp bowl" I asked if I could please have that without the shrimp, ordered the large bowl with extra red onion.I waited a half an hour.While waiting there I noticed orders piling up in a window. I'm assuming that these were pickupsh the longer wait ?I checked them out to see if any of them were mine, because of the length of time I was waiting.They finally called my name. I proceeded to head home.I live 3 minutes from Noodles & company.Upon arriving I noticed that they charged me for the shrimp and the shrimp was in my meal..Not Fully Cooked... Yuck!! ( Me, 50 years in food service)I orders the large and it barely covered the bottom of the bowl. l had asked for extra onion, I had two little rings.When do they stop frying the potstickers and just steam them?West Bends are browned.These were mushy.THE sauce did not taste like the sauce in West bend, it seemed to be very salty.MY food was barley warm and had a few other odd noodles mixed into my bowl.Sorry to say, I did not enjoy this experience, it's back to West Bend Noodles & Company after work for my fix.In West Bend I would just ask for the Pasta Fresca they never asked me if I wanted the shrimp and it never showed up in my order. maybe it's because they know me and my order.
Atmosphere: 2
Food: 1
Service: 3
Dawn Schlegel
My only negative was that it was a bit cold in the restaurant - we ate in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan
Michael Elert
Was initially excited Noodles was hitting Hartford, finally somewhere else to eat. $35 for two people, mind you they were just simple dishes with chicken on the side. Each one of the large bowls had maybe 4 forks full of food...that's it. The chicken had a texture that was somehow worse than a Banquet microwave TV dinner . $35 for cold noodles and a laughable portion size.
Super clean. Great food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Butter noodles were dry. Asked for extra sauce on my Mac n cheese. Gave it to me as a side dish.
Atmosphere: 3
Food: 2
Service: 3
The very best part... Customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spindrift Seltzer - Raspberry Lime
Waited half hour past online pickup time and nobody said anything to me the entire time I waited. Never will I go back to this place. Pay more get less. Classic example.
Atmosphere: 4
Food: 1
Service: 1
Out of the numerous of times I’ve come here to pick up a regular bowl of Mac & cheese(no meat) it has never been ready when the app says it is. I’m stuck waiting for 10+ minutes every time.
Atmosphere: 4
Food: 2
Service: 1
Went in and was about to order and i overheard the white lady hair back talk to a dasher in a rude way asked y she needed a cup holder for one drink in a rude manner so i left rather give my business to some polite places then this place happened 05232024 at 555 pm
Atmosphere: 1
Food: 1
Service: 1
Like every Noodles and Company, an overpriced, filthy, unorganized dump.
Atmosphere: 1
Food: 1
Service: 1
Went there Saturday night and the food was great. The dining area was clean, and staff were super friendly.
Atmosphere: 5
Food: 5
Service: 5
They done made my chicken out of rubber.
Atmosphere: 2
Food: 1
Service: 3
Everything tasted great. Hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We have ordered many times! Even when our orders had been missing items, the staff was timely and super nice about resolving the issues! Great staff and food! If there is ever a problem with your order, please bring it to their attention! They go above and beyond to make it right! I also recommend double checking your order before you leave if ordering pick up! Drinks are tended to be forgotten, but even so, the staff is nice and will correct their mistakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Penne Rosa with Parmesan-Crusted Chicken, Wisconsin Mac & Cheese
I went here yesterday. I eat at Noodles regularly and this was my first time checking out the one in Hartford. I gave the girl my order and used my $2 coupon on my app (with my points). At the end she gave me my total and it was $4 more than it should have been. I told her I didn't want meat and asked if she accidentally added it. After what felt like an eternity of searching on the screen, she said she did add it on. Then struggled even longer to take the meat fee off. Then gave me the wrong total once again and redeemed my $2 in points but didn't take the $2 off. I waited some more. It eventually got to the point where I asked "would it be easier if I ordered on the app?" She said yes. Super sad. Awhile later I got my food. I checked my app and $4 worth of my Noodles rewards points were redeemed without me using. The girl clearly had no idea what she was doing and redeemed my points even though I ended up placing my order through the app. I tried to call today and was placed on hold for 4 minutes before hanging up. I could hear customers in the background talking like she put the phone on the counter and walked away. HORRIBLE service!
Atmosphere: 1
Food: 3
Service: 1
I was so excited to finally see a Noodles & Company come to Hartford.I'm a big fan of Noodles & Company, so I would drive into West Bend after work to get my fill.I waited a while to try the Hartford store because it was new...Walking in, one customer ahead of me three others standing off to the left side.I had ordered the pot stickers .I asked if they have Pasta Fresca on the menu, that's my go-to meal. (I didn't see it listed separately) the cashier was very friendly, she didn't know the answer.. I'm assuming it was the manager that said,"yes with the shrimp bowl" I asked if I could please have that without the shrimp, ordered the large bowl with extra red onion.I waited a half an hour.While waiting there I noticed orders piling up in a window. I'm assuming that these were pickupsh the longer wait ?I checked them out to see if any of them were mine, because of the length of time I was waiting.They finally called my name. I proceeded to head home.I live 3 minutes from Noodles & company.Upon arriving I noticed that they charged me for the shrimp and the shrimp was in my meal..Not Fully Cooked... Yuck!! ( Me, 50 years in food service)I orders the large and it barely covered the bottom of the bowl. l had asked for extra onion, I had two little rings.When do they stop frying the potstickers and just steam them?West Bends are browned.These were mushy.THE sauce did not taste like the sauce in West bend, it seemed to be very salty.MY food was barley warm and had a few other odd noodles mixed into my bowl.Sorry to say, I did not enjoy this experience, it's back to West Bend Noodles & Company after work for my fix.In West Bend I would just ask for the Pasta Fresca they never asked me if I wanted the shrimp and it never showed up in my order. maybe it's because they know me and my order.
Atmosphere: 2
Food: 1
Service: 3
My only negative was that it was a bit cold in the restaurant - we ate in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan
Was initially excited Noodles was hitting Hartford, finally somewhere else to eat. $35 for two people, mind you they were just simple dishes with chicken on the side. Each one of the large bowls had maybe 4 forks full of food...that's it. The chicken had a texture that was somehow worse than a Banquet microwave TV dinner . $35 for cold noodles and a laughable portion size.
Atmosphere: 3
Food: 2
Service: 3
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