There is no common sense any more these days. Let me explain..
So we were hoping to have a nice dinner out for my mom's birthday. While ordering, a few people asked about various menu options. However, the waitress was unsure about just how spicy certain things were and hinted we should avoid the salads as they're "not very popular". Food was alright. Service was very poor. after receiving food, we never saw the waitress til after meal. While their website clearly states Thursday Buy one, get one pizza free "Any size, any quantity", this clearly has limitations. This promo does not apply to the 8" personal pan pizzas. We called the manager over and were told we'd be getting a free 2nd pizza but only after receiving the 2nd one and being charged for it were we notified this rule does not apply. They gave us the option that they would remove the charge only by taking the pizza back even after receiving it. They would rather toss it out then have the customer carry out. Does this make ANY sense..?? Please explain this. A glass of Merlot was listed at $6. charged $13 for 2 glasses. Be aware of this service. Furthermore, the Black Bean burger came out as a beef patty. However, my mom insisted on eating it regardless as our server never came around and she was more hungry than in the mood to send it back and wait even longer. Nothing was comped or discounted. Terrible dinner tonight to say the least...
Matt Temple
Service takes forever. Took over an hour to get it my order. The burger was cold. Like they didn't even bother putting it under heat lamps. The tater tots were almost burnt.
NeverSaySandwich1
Been going here for many years. Very comfy atmosphere and good prices for food. Can easily get a good deal on pizza, fish fry, etc. A local staple for many people
Atmosphere: 5
Food: 4
Service: 4
Steve Anderl
We really enjoy the fish & shrimp special on Wednesdays and Fridays. Their pizzas are great too!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All You Can Eat Fish Fry, Tater Tots
Sandra Samolinski
Fish fry ,refills are stingy , 1 piece per refill per person. Depending on waitress you can't get a to go bag to take home fries which are not all you can eat.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: All You Can Eat Fish Fry
Dean&Katie mokma
Oh wow! This place is COOL! game room is great for anyone of age. From my 3 year old to a date night with my partner. Much bigger than Dave and busters. Decently priced. We had lunch and our server was a bit slow compared to how empty it was. But I'm sure it was just a off day.
Randy Cook
Good was excellent, and fast!
Atmosphere: 4
Food: 5
Service: 5
Tara Strassburg
When I complain that the food was ice cold all I got was an apology and that they were super busy And the money you spend on games us not worth it either. Nothing like it used to be.
Atmosphere: 3
Food: 2
Service: 4
Randy Olson
I went on Friday had shrimp it was cold first time I ever had bad food
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: All You Can Eat Fish Fry
Jason Lynch
Had breakfast brunch. Lots of different items. Ate lots, was full, and fully satisfied.
When we moved here, I was told that the Mineshaft was a fun place, but the food wasn't great. We've had nothing but good food here. The fish fry surprised me though. For $8 all you can eat, it was much better than I expected!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Fish Fry, Burger
Gail Klein
Kid-friendliness: Game room
Wheelchair accessibility: Has an elevator
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perch, All You Can Eat Fish Fry
Kelly G
Not our best visit there. A lot of staff standing around while our waitress ran around. Empty dishes not being grabbed from our crowded table that someone could have grabbed while going past. Was somewhat disappointed in the service. Lack of teamwork seems to be an issue. Wasn't until near the end that anyone paid attention. Totally not the waitresses fault, more like poor management issues.
Kid-friendliness: The kids definitely enjoyed the arcade.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Salad, Burger
LUCILLE Becker
We just stopped in for one drink. The bar wasn't busy. 2 bartenders, and it took almost 10 minutes to get served. I was very close to walking out.
Atmosphere: 5
Food: 5
Service: 1
Gerald Raygor
The food was great and the service was quick and friendly.
There is no common sense any more these days. Let me explain.. So we were hoping to have a nice dinner out for my mom's birthday. While ordering, a few people asked about various menu options. However, the waitress was unsure about just how spicy certain things were and hinted we should avoid the salads as they're "not very popular". Food was alright. Service was very poor. after receiving food, we never saw the waitress til after meal. While their website clearly states Thursday Buy one, get one pizza free "Any size, any quantity", this clearly has limitations. This promo does not apply to the 8" personal pan pizzas. We called the manager over and were told we'd be getting a free 2nd pizza but only after receiving the 2nd one and being charged for it were we notified this rule does not apply. They gave us the option that they would remove the charge only by taking the pizza back even after receiving it. They would rather toss it out then have the customer carry out. Does this make ANY sense..?? Please explain this. A glass of Merlot was listed at $6. charged $13 for 2 glasses. Be aware of this service. Furthermore, the Black Bean burger came out as a beef patty. However, my mom insisted on eating it regardless as our server never came around and she was more hungry than in the mood to send it back and wait even longer. Nothing was comped or discounted. Terrible dinner tonight to say the least...
Service takes forever. Took over an hour to get it my order. The burger was cold. Like they didn't even bother putting it under heat lamps. The tater tots were almost burnt.
Been going here for many years. Very comfy atmosphere and good prices for food. Can easily get a good deal on pizza, fish fry, etc. A local staple for many people
Atmosphere: 5
Food: 4
Service: 4
We really enjoy the fish & shrimp special on Wednesdays and Fridays. Their pizzas are great too!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All You Can Eat Fish Fry, Tater Tots
Fish fry ,refills are stingy , 1 piece per refill per person. Depending on waitress you can't get a to go bag to take home fries which are not all you can eat.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: All You Can Eat Fish Fry
Oh wow! This place is COOL! game room is great for anyone of age. From my 3 year old to a date night with my partner.
Much bigger than Dave and busters. Decently priced.
We had lunch and our server was a bit slow compared to how empty it was. But I'm sure it was just a off day.
Good was excellent, and fast!
Atmosphere: 4
Food: 5
Service: 5
When I complain that the food was ice cold all I got was an apology and that they were super busy
And the money you spend on games us not worth it either. Nothing like it used to be.
Atmosphere: 3
Food: 2
Service: 4
I went on Friday had shrimp it was cold first time I ever had bad food
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: All You Can Eat Fish Fry
Had breakfast brunch. Lots of different items. Ate lots, was full, and fully satisfied.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When we moved here, I was told that the Mineshaft was a fun place, but the food wasn't great. We've had nothing but good food here. The fish fry surprised me though. For $8 all you can eat, it was much better than I expected!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Fish Fry, Burger
Kid-friendliness: Game room
Wheelchair accessibility: Has an elevator
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perch, All You Can Eat Fish Fry
Not our best visit there. A lot of staff standing around while our waitress ran around. Empty dishes not being grabbed from our crowded table that someone could have grabbed while going past. Was somewhat disappointed in the service. Lack of teamwork seems to be an issue. Wasn't until near the end that anyone paid attention. Totally not the waitresses fault, more like poor management issues.
Kid-friendliness: The kids definitely enjoyed the arcade.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Salad, Burger
We just stopped in for one drink. The bar wasn't busy. 2 bartenders, and it took almost 10 minutes to get served. I was very close to walking out.
Atmosphere: 5
Food: 5
Service: 1
The food was great and the service was quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
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