Dunkin'
1905 Center Ave, Janesville
(608) 554-3079
Recent Reviews
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Always gets my drinks right and just as good as Starbucks for a smaller price
Atmosphere: 5
Food: 5
Service: 5
Thid place has seemed to have gotten worse after having to close for a bug infestation. Now. What even is this bacon. This place is so hit or miss. One time there was literally no coffee in my macciato after asking for a extra shot. Now I get charcoal bacon. Do not know how they even thought jt was cool to bag this up 😂😂😂 what a waste of 4$ I dont come here because its nice I come.here because its close
Atmosphere: 1
Food: 1
Service: 2
They work very slowly with 0 customer service and they gave me my drink looking like someone already took a few sips out of and it, you pay for what you want but don’t get it! Lol
Probably the worst Dunkin to spend your money on, I don’t recommend it.
Atmosphere: 1
Food: 1
Service: 1
New owners jacked the prices of everything up and now they don’t even have a working phone number to call when they give you the wrong order. Absolutely despicable to charge $15 for a dozen doughnuts when half the time the coffee are wrong and the food is burnt/not even what you ordered
Atmosphere: 1
Food: 1
Service: 2
Wow talk about slow. 25 min for a drive thru and the workers are rude. Management needs to step up and manage. Hire some people that actually want to work...
Atmosphere: 2
Food: 2
Service: 1
Never fails something is always wrong no matter what I order. Tired of the lack of accountability and the lack of customer service to make it right. Go ANYWHERE but here.
Atmosphere: 1
Food: 2
Service: 1
Ordered a coffee through the drive-through then went and had it remade still looked like a cup of cream. Had to wait to get my change back then they gave me the wrong amount back. Had to wait another 10 minutes to get the right amount the worst Dunkin’ Donuts ever I will never go back to that one again
Atmosphere: 1
Food: 1
Service: 1
Don't waste your time or money here. You'll be happier. I was the only car in the drive thru, no cars at the front of the store, no delivery from a semi happening but they still couldn't provide any sort of service. The guy who eventually took my order didn't put it in the system. When I got to the window, the girl there just looked at me, not saying a thing. I told her I wasn't given a total so I needed to know how much my order would cost ao I could give her the correct bills. She told me she didn't know what I wanted because the order wasn't put in. I rarely go to Dunkin, and I needed the menu which isn't in front of me at the pick up window. I said forget it and left. No apology. Just unreal. The only reason this place survives is because it's on the South side where there isn't much else.
Atmosphere: 1
Food: 1
Service: 1
This place is always a hit and miss. The iced coffee either tastes good or just tastes like water and syrup. They dont even put the toppings on the drinks most of the time like for a signature drink. Some of the employees are nice but some can be moody sometimes. The donuts are good most of the time, only a couple of times they were dry. It just sucks because I love dunkin and this is the closest one. Also, the prices are a Lil ridiculous for what you get.
Atmosphere: 3
Food: 3
Service: 4
Only got half my order pretty good scam thanks again.
Restaurantji Recommends
Went inside to order because there was a stretch of cars lined up at the drive through. Waited at the counter for 5 minutes but was completely ignored and disregarded. Walked out with nothing but disappointment.
Atmosphere: 1
Food: 2
Service: 1
Hit or miss on the iced coffee not tasting like water. If you go through the drive thru, be prepared for donuts from two days ago. Always barely any frosting and stale as can be.
Atmosphere: 1
Food: 1
Service: 2
Stopped here last week for a couple of coffees and a pastry. Great experience. This morning got there at 435 and no one answered at the drive through, went to the window no one, called the store and still no answer. Poor management. I feel dunkin will be the next victim of a massive franchise closing. 😒
I’ve never had so many things wrong with my order at once. Missing items, wrong items, long wait, and the lattes were cold and tasted awful. They need to shut this location down.
three of five items in my order were rung up wrong, and the girl that took my order was a little rude about being asked to fix it/being asked about an item on the menu that they did not sell anymore.
Atmosphere: 3
Food: 2
Service: 1
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