Jimmy John's
2200 W Court St, Janesville
(608) 755-0055
Recent Reviews
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How do you run out of French bread.. you know when you’re running low.. that’s like KFC running out of chicken, which happened and now look it our KFC is gone..
Atmosphere: 1
Food: 1
Service: 1
If you need your food at a certain time, don't order here. I ordered for delivery at 9:55 for 11:15-11:30. They delivered my food at 12:20 with a coworkers food who needed hers by 12:30. I have a 30 minute lunch time. 50 minutes later for the convenience of the store is unacceptable. I am deleting the app.
And...after a week I have received no response after contacting the story. No more Jimmy John's for me.
Food: 4
Service: 1
Horrible customer service. This establishment will make a mistake on your order and argue with you about it. Unacceptable and a waste of my time and money. I would give zero stars if I could considering I was refused a refund and the manager could have made it right.
Atmosphere: 1
Food: 1
Service: 1
They dont show up at all and promise refunds that they never issue. Horrible customer service!!!!
Atmosphere: 1
Food: 3
Service: 1
Thank you for making my order right.
Food: 5
Service: 5
Always gets my order wrong. Most recently, I explicitly stated multiple times: turkey, tomato, cucumber, absolutely no cheese. I got turkey, tomato, and provolone. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Freaky fast my ass. Wait longer than an hour for delivery less than a mile away.
This location constantly messes up orders; delay in delivery; and now is outsourcing deliveries to Uber. Which isn’t doing contactless delivery! I am very upset with there services! Never had any troubles with any other location besides this one! So disappointing!
Atmosphere: 1
Food: 1
Service: 1
I placed an order for lunch at 11:20am. I didn’t get my order until 12:46. My lunch ends at 12:45.
Atmosphere: 1
Food: 5
Service: 1
Delivery was fast my sub is good only problem was the forgot my cucumbers on my sub and had more lettuce on my sons sub then anything else other then that it’s good I wouldn’t do delivery I would go in the store to make sure it’s correct
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always well staffed, good service, great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
On Saturday, June 22nd we were impacted by a destructive tornado! We’ve had family, friends and volunteers at our house since trying to help us with clean up. I ordered $70+ worth of food to give to our help. My mom drove to pick up our order and when she arrived they told her the food was on them. While it may not seem like this was something big to many, this was a huge gesture to us! While things seemed to be crumbling, it showed a light at the end of the tunnel just by this small gesture! Hats off to this store and their exceptional customer service!
On Saturday, June 22nd we were impacted by a destructive tornado! We’ve had family, friends and volunteers at our house since trying to help us with clean up. I ordered $70+ worth of food to give to our help. My mom drove to pick up our order and when she arrived they told her the food was on them. While it may not seem like this was something big to many, this was a huge gesture to us! While things seemed to be crumbling, it showed a light at the end of the tunnel just by this small gesture! Hats off to this store and their exceptional customer service!
The only good thing about this location is the food. Delivery speed has gone down hill. Waited over a half an hour, when in the past, my order would arrive within five minutes of placing the order.
Honestly, I think dince Milio's left town, they've become complacent.
Atmosphere: 1
Food: 5
Service: 1
Love the staff!
Atmosphere: 5
Food: 5
Service: 5
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