Jimmy John's

2200 W Court St, Janesville
(608) 755-0055

Recent Reviews

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Sir Nordeng

How do you run out of French bread.. you know when you’re running low.. that’s like KFC running out of chicken, which happened and now look it our KFC is gone..

Atmosphere: 1

Food: 1

Service: 1

Anne Gilmore

If you need your food at a certain time, don't order here. I ordered for delivery at 9:55 for 11:15-11:30. They delivered my food at 12:20 with a coworkers food who needed hers by 12:30. I have a 30 minute lunch time. 50 minutes later for the convenience of the store is unacceptable. I am deleting the app.

And...after a week I have received no response after contacting the story. No more Jimmy John's for me.

Food: 4

Service: 1

Heather

Horrible customer service. This establishment will make a mistake on your order and argue with you about it. Unacceptable and a waste of my time and money. I would give zero stars if I could considering I was refused a refund and the manager could have made it right.

Atmosphere: 1

Food: 1

Service: 1

Julie Newcomb

They dont show up at all and promise refunds that they never issue. Horrible customer service!!!!

Atmosphere: 1

Food: 3

Service: 1

Shannon Swiggum

Thank you for making my order right.

Food: 5

Service: 5

Sage Willows

Always gets my order wrong. Most recently, I explicitly stated multiple times: turkey, tomato, cucumber, absolutely no cheese. I got turkey, tomato, and provolone. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Zachary

Freaky fast my ass. Wait longer than an hour for delivery less than a mile away.

ANMKohaku 007

This location constantly messes up orders; delay in delivery; and now is outsourcing deliveries to Uber. Which isn’t doing contactless delivery! I am very upset with there services! Never had any troubles with any other location besides this one! So disappointing!

Atmosphere: 1

Food: 1

Service: 1

Jacqlyn Weisensel

I placed an order for lunch at 11:20am. I didn’t get my order until 12:46. My lunch ends at 12:45.

Atmosphere: 1

Food: 5

Service: 1

Joanne Kaioula

Delivery was fast my sub is good only problem was the forgot my cucumbers on my sub and had more lettuce on my sons sub then anything else other then that it’s good I wouldn’t do delivery I would go in the store to make sure it’s correct

Atmosphere: 5

Food: 5

Service: 5

rob messerschmidt

Always well staffed, good service, great sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Nichole Bird

On Saturday, June 22nd we were impacted by a destructive tornado! We’ve had family, friends and volunteers at our house since trying to help us with clean up. I ordered $70+ worth of food to give to our help. My mom drove to pick up our order and when she arrived they told her the food was on them. While it may not seem like this was something big to many, this was a huge gesture to us! While things seemed to be crumbling, it showed a light at the end of the tunnel just by this small gesture! Hats off to this store and their exceptional customer service!

Nichole Sell

On Saturday, June 22nd we were impacted by a destructive tornado! We’ve had family, friends and volunteers at our house since trying to help us with clean up. I ordered $70+ worth of food to give to our help. My mom drove to pick up our order and when she arrived they told her the food was on them. While it may not seem like this was something big to many, this was a huge gesture to us! While things seemed to be crumbling, it showed a light at the end of the tunnel just by this small gesture! Hats off to this store and their exceptional customer service!

Quincy Washington

The only good thing about this location is the food. Delivery speed has gone down hill. Waited over a half an hour, when in the past, my order would arrive within five minutes of placing the order.

Honestly, I think dince Milio's left town, they've become complacent.

Atmosphere: 1

Food: 5

Service: 1

Angela Pulvermacher

Love the staff!

Atmosphere: 5

Food: 5

Service: 5

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