Staff was friendly, but we went thru the drivethru and our food was cold. Not even luke warm, all 3 orders of chicken tenders were cold. Our 2 year old wouldn't even eat hers, but we were on our way to an event and didn't have time to go back. Never had this happen at a Popeyes before, quite disappointing.
Atmosphere: 5
Food: 1
Service: 4
Gaven Milhouse
Staff were really rude
Atmosphere: 3
Food: 3
Service: 1
Ashley Tebeest
food is good but EVERY SINGLE doordash order I have made from here the order is always wrong. Just be prepared to not get your entire order or a completely different order all together :( its annoying..
Clara Tellefson
The worst customer service I've experienced, honestly, wouldn't even call it customer service.... It was more like being treated as an inconvenience. Rude! & the 1 out of 5 sandwichs that had regular pickles wasn't marked, so it's just a guess. Will not be returning to this location.
Service: 1
Imani Cornelius
If you have never gone to popeyes. I would just get the classic chicken sandwich meal with the sweet tea. If you like spicy there sauces are pretty dank.
Food: 5
Corina Brandeen
We love the coleslaw. And the biscuits.
Atmosphere: 5
Food: 5
Service: 5
Tim Kinsley
This is the second time we have been there and both times the same teenager bothers customers to give him money or buy him food. Apparently the employees are ok with this. Won't be going back.
S L
Holy moly. This is one of the nicest Popeye's that I have ever entered. The bathroom was clean...in fact the whole place was immaculate. My order was fresh down to the fries. The mgr on duty was very professional and pure class. The cook in the back had his kitchen down to perfection...I'm not kidding you, he was ready to feed hungry people efficiently. Nice, nice place. Head here if in Janesville!
Atmosphere: 5
Food: 5
Service: 5
Kenya Harris
It was so good fresh š
Desy Ann
Iām so tired of this place. The ācustomer serviceā is insane. Sucks that this is the only fried chicken restaurant. How can it be so hard to just do your job right? I miss KFC
Donāt come here expecting value. Ordered a blackened tender combo at the drive thru (woman at the speaker cut me off halfway through for what I assume was to help another customer. Sat in silence for a couple mins) and had to wait 15 mins for them to get the food. Not sure what was taking so long but the 6 cars behind me were given their food at the window and passed me on. Eventually got my food but the lady who took my card and gave me the food was pretty rude. Not a word out of her mouth
Got home to eat and found what was the most depressing portion of chicken tenders Iāve ever seen. They were no thicker than a quarter of an inch. Literally looked like freshly sliced deli meat. Had no seasoning whatsoever. I paid $20 for sandwich meat. Wonāt be returning to any Popeyes thanks to the Janesville location serving their chicken āslendersā
Food: 1
Service: 1
James Middleton
We're from the quad Cities (Iowa) and our Popeyes is pretty lame. Mind you, have not been there in over a year, they were always closed, said the fryers were down, etc.
This Popeyes in Janesville though.. š„ Food was great, presentation was good (for fast food chicken) and the staff were friendly.
I wish the Davenport Iowa Popeyes was even half of what this location is. We went 3 times over the weekend, my whole family loved it!
Staff was friendly, but we went thru the drivethru and our food was cold. Not even luke warm, all 3 orders of chicken tenders were cold. Our 2 year old wouldn't even eat hers, but we were on our way to an event and didn't have time to go back. Never had this happen at a Popeyes before, quite disappointing.
Atmosphere: 5
Food: 1
Service: 4
Staff were really rude
Atmosphere: 3
Food: 3
Service: 1
food is good but EVERY SINGLE doordash order I have made from here the order is always wrong. Just be prepared to not get your entire order or a completely different order all together :( its annoying..
The worst customer service I've experienced, honestly, wouldn't even call it customer service.... It was more like being treated as an inconvenience. Rude!
& the 1 out of 5 sandwichs that had regular pickles wasn't marked, so it's just a guess.
Will not be returning to this location.
Service: 1
If you have never gone to popeyes. I would just get the classic chicken sandwich meal with the sweet tea. If you like spicy there sauces are pretty dank.
Food: 5
We love the coleslaw. And the biscuits.
Atmosphere: 5
Food: 5
Service: 5
This is the second time we have been there and both times the same teenager bothers customers to give him money or buy him food. Apparently the employees are ok with this. Won't be going back.
Holy moly. This is one of the nicest Popeye's that I have ever entered. The bathroom was clean...in fact the whole place was immaculate. My order was fresh down to the fries. The mgr on duty was very professional and pure class. The cook in the back had his kitchen down to perfection...I'm not kidding you, he was ready to feed hungry people efficiently. Nice, nice place. Head here if in Janesville!
Atmosphere: 5
Food: 5
Service: 5
It was so good fresh š
Iām so tired of this place. The ācustomer serviceā is insane. Sucks that this is the only fried chicken restaurant. How can it be so hard to just do your job right? I miss KFC
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Donāt come here expecting value. Ordered a blackened tender combo at the drive thru (woman at the speaker cut me off halfway through for what I assume was to help another customer. Sat in silence for a couple mins) and had to wait 15 mins for them to get the food. Not sure what was taking so long but the 6 cars behind me were given their food at the window and passed me on. Eventually got my food but the lady who took my card and gave me the food was pretty rude. Not a word out of her mouth
Got home to eat and found what was the most depressing portion of chicken tenders Iāve ever seen. They were no thicker than a quarter of an inch. Literally looked like freshly sliced deli meat. Had no seasoning whatsoever. I paid $20 for sandwich meat. Wonāt be returning to any Popeyes thanks to the Janesville location serving their chicken āslendersā
Food: 1
Service: 1
We're from the quad Cities (Iowa) and our Popeyes is pretty lame. Mind you, have not been there in over a year, they were always closed, said the fryers were down, etc.
This Popeyes in Janesville though.. š„ Food was great, presentation was good (for fast food chicken) and the staff were friendly.
I wish the Davenport Iowa Popeyes was even half of what this location is. We went 3 times over the weekend, my whole family loved it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Fried Chicken
Such friendly staff and amazing food!
Atmosphere: 5
Food: 5
Service: 5
They make some of the best chicken sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Classic Chicken Sandwich, New Popeyes Boneless Wings
Love the spicy chicken sandwich. The chicken in the sandwich is a lot bigger than other fast food chicken places.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich Combo
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