Joseph is awesome! He fixed my online order and made my long day less of a hassle!
Atmosphere: 5
Food: 5
Service: 5
Keith Norris
New to the area store with difficult to find using Google but when I found it I was pleased mainly because when I went inside the customer service was outstanding from the person that begin making my food to the person that took over to finally at the end and the manager I did not get his name but he did an awesome job and I'll let him know that the store's customer service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Carol Renae
Very clean with a friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Charles Clay
This place is always great all around!
Atmosphere: 5
Food: 5
Service: 5
Tami Wollslair
They forgot my husband’s 1/2 sandwich, I called and spoke to a very pleasant person and she said that I could return for the other 1/2 however I had carpet installers coming. By the time I was able to return my husband had to leave for work. I didn’t want it to sit in the refrigerator for a day so I asked if I could swap it. Straight up rudeness is what I got. The person just got rude and told me I could only get the exact same sandwich so it ended up dog food.
Of course Subway in Janesville doesn’t have the new low carb bread!
Nicole Thompson
Walked in on a weekday evening around 6:30. Place was completely empty, no employees in sight. The doorbell chimes when you walk in so if someone was in the back they knew a customer had entered. Waited around for a few minutes but no one ever came out so I decided to take my business elsewhere.
Service: 1
Kenneth Petersen
Everytime I call at night they don’t pick up the phone. And if they do ( on the very slim chance they do) they’ll say 30-40 min wait? What’s wrong with this subway. They only employee 1 employee at a time at night. At dinner time. Makes zero sense. Love subway. But hate this location.
Atmosphere: 1
Food: 5
Service: 1
Александр Башко
The worst store of this chain in this city very bad attitude to customers. I just waited almost half an hour to make an order, after which they made the order and forgot about me. And I waited another 20 minutes to pick up my order my mood is spoiled, and I don't want anything anymore. I do not recommend this place.
Certain employees/“managers” have such a sense of entitlement, they don’t think they need to apologize when they make a mistake. Thank god you don’t have a truly essential role in society
Katie Wellnitz
Unbelievable I always come here and now I will not be coming back. I made an online order and came to the window to receive it. The Manager I believe her name was Dez. Gave me my order and almost forgot a bag of chips ok understandable then I leave heading home I smell my food and open it up realized it’s not what I ordered so then I had to come all the way back to get it remade. I go into the store say this is not what I ordered and obviously I want it remade that the whole reason I came back. No apology what so ever so I said to the lady so no apology or anything and all I’m told is “ well I just remade it for you so why would I”. 1. I had to come all the way back when it should have been correct in the first place!! After hearing this yes I was completely upset and said some words but then I apologized but apparently that wasn’t good enough when she should have apologized first. What has this place come to!
Service: 1
Tanner Porter
Where to start…. Walked in and employees had attitudes. Soup was old and had unwanted red sauce mixed in. Veggies are frozen and they are out of bread at dinner time. The only customer in the store at the time and the tables are dirty, and employees just standing around will not be back
Atmosphere: 1
Food: 1
Service: 1
Sean O’Connor
A 45 minute wait for bread at a subway is crazy. I’ve never ran into this anywhere else and have been to subway my whole life. Choose a different location.
Atmosphere: 3
Service: 1
Jenna Randell
Power outage! Ugh I feel bad! I take back my previous review!
Joseph is awesome! He fixed my online order and made my long day less of a hassle!
Atmosphere: 5
Food: 5
Service: 5
New to the area store with difficult to find using Google but when I found it I was pleased mainly because when I went inside the customer service was outstanding from the person that begin making my food to the person that took over to finally at the end and the manager I did not get his name but he did an awesome job and I'll let him know that the store's customer service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Very clean with a friendly staff.
Atmosphere: 5
Food: 5
Service: 5
This place is always great all around!
Atmosphere: 5
Food: 5
Service: 5
They forgot my husband’s 1/2 sandwich, I called and spoke to a very pleasant person and she said that I could return for the other 1/2 however I had carpet installers coming. By the time I was able to return my husband had to leave for work. I didn’t want it to sit in the refrigerator for a day so I asked if I could swap it. Straight up rudeness is what I got. The person just got rude and told me I could only get the exact same sandwich so it ended up dog food.
Food: 2
Service: 1
Great 👍
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sub, Cookies, Cinnabon Footlong Churro, Chocolate Chip Cookie
Of course Subway in Janesville doesn’t have the new low carb bread!
Walked in on a weekday evening around 6:30. Place was completely empty, no employees in sight. The doorbell chimes when you walk in so if someone was in the back they knew a customer had entered. Waited around for a few minutes but no one ever came out so I decided to take my business elsewhere.
Service: 1
Everytime I call at night they don’t pick up the phone. And if they do ( on the very slim chance they do) they’ll say 30-40 min wait? What’s wrong with this subway. They only employee 1 employee at a time at night. At dinner time. Makes zero sense. Love subway. But hate this location.
Atmosphere: 1
Food: 5
Service: 1
The worst store of this chain in this city very bad attitude to customers. I just waited almost half an hour to make an order, after which they made the order and forgot about me. And I waited another 20 minutes to pick up my order my mood is spoiled, and I don't want anything anymore. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Certain employees/“managers” have such a sense of entitlement, they don’t think they need to apologize when they make a mistake. Thank god you don’t have a truly essential role in society
Unbelievable I always come here and now I will not be coming back. I made an online order and came to the window to receive it. The Manager I believe her name was Dez. Gave me my order and almost forgot a bag of chips ok understandable then I leave heading home I smell my food and open it up realized it’s not what I ordered so then I had to come all the way back to get it remade. I go into the store say this is not what I ordered and obviously I want it remade that the whole reason I came back. No apology what so ever so I said to the lady so no apology or anything and all I’m told is “ well I just remade it for you so why would I”. 1. I had to come all the way back when it should have been correct in the first place!! After hearing this yes I was completely upset and said some words but then I apologized but apparently that wasn’t good enough when she should have apologized first. What has this place come to!
Service: 1
Where to start…. Walked in and employees had attitudes. Soup was old and had unwanted red sauce mixed in. Veggies are frozen and they are out of bread at dinner time. The only customer in the store at the time and the tables are dirty, and employees just standing around will not be back
Atmosphere: 1
Food: 1
Service: 1
A 45 minute wait for bread at a subway is crazy. I’ve never ran into this anywhere else and have been to subway my whole life. Choose a different location.
Atmosphere: 3
Service: 1
Power outage! Ugh I feel bad! I take back my previous review!
Service: 5
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