Wendy's
1530 Milton Ave, Janesville
(608) 752-1744
Recent Reviews
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Terrible terrible terrible. Myself and a coworker went there for lunch today.
A male took our order. Gave us a total cost. We paid. 5 minutes later he comes back to tell us he didn't charge us for something and now needed a manager to change it. By the way we already waited 10 minutes to get our order taken
Fast forward to the manager coming up. She came up with attitude. I asked about confirming our order. The attitude given back was terrible. I asked for my money back and she gave me a dirty look and I made her aware that it was very unprofessional how we were treated.
As I left she said awful remarks "have a good day stinky, go take a shower"
Francine the manager is who she claimed to be.
Terrible to talk to someone like that, regardless of the day you are having. She did this in front of many customers.
If I could give zero stars I would
Atmosphere: 1
Food: 1
Service: 1
From my experience drive-through was pretty much OK food was great
Kid-friendliness: Great place for a Family dine in.
Wheelchair accessibility: Disable parking doors are wide enough for a wheelchair
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Jr Cheeseburger, French Fries
Every time we come here there's an older lady who basically rolls her eyes and huffs and puffs if we ask for anything. Today we wanted to buy some extra apple slices for my daughter and she was extremely inpatient and rude about it. I'm ready to drive across town if I ever want Wendy's again.
Atmosphere: 3
Food: 4
Service: 1
Extremely rude employees
Atmosphere: 1
Food: 1
Service: 1
Food was okay Just wish these places would actually cook their chicken nuggets properly. They cook too many at a time and don't shake the basket so they come out half cooked?
Food: 3
Service: 3
Wendys is closing 140 restaurants by the end of 2024. Hopefully this one closes! The woman at the drive thru window is rude and should never deal with the public!
Atmosphere: 1
Food: 1
Service: 1
The food was not good quality and the portion was small. I've been to Wendy's that have done a much better job. This was a disgrace.
Atmosphere: 2
Food: 2
Service: 2
Went through the drive through ( was only one in line) started to order got one thing and then got ignored for 5mins a different lady came back and said order whenever you’re ready which I proceeded to say I had already started a order it went silent again for another 5 mins the First Lady who I started my order with came back and I was finally able to finish ordering I got to the window and the lady at window was very rude you could very much tell she didn’t wanna be there I got my food and got home ( I had gotten the saucy nuggets) the sauce was all over everything.
Atmosphere: 1
Food: 2
Service: 1
Slow, inefficient service- where the men working inside would not take my order- and made the only female worker wait on me, after about a 5 minute wait. Unbelievable!!
Parking: Plenty of parking- probably because nobody comes here due to terrible service!
Atmosphere: 1
Food: 2
Service: 1
Very warm inside & AC not working. Staff was good & food was wonderful ?.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Pretty average, if it’s fresh it not a bad place to get a chicken sandwich
Atmosphere: 3
Food: 3
Service: 3
The young lady that works evening shift at the drive through is amazing fast accurate and the best worker ever.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Scone
Spotless restaurant. Friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Haven’t been to Wendy’s in years. Super clean inside and quick & friendly service. Tasty burgers & Frosties!
The fries weren't the freshest. Since they get cold so fast, drive thru fries need to be super fresh.
Atmosphere: 4
Food: 4
Service: 5
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