Wendy's
1530 Milton Ave, Janesville
(608) 752-1744
Recent Reviews
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When the people say the customers are rude but actually the workers are rude example when my dad was pulling up to the window and give them his card but they said his card was declined but as he looked at his card he realized that he had money on his card!!! It would been nice if the worker would had said it without attitude and little bit of compassion.
Atmosphere: 3
Food: 2
Service: 2
Food that I got was good but the service was sooo SLOW! A ton of workers that don’t know what they are doing!
Atmosphere: 2
Food: 4
Service: 1
This is a truck stop. Big store...it's relatively clean
Atmosphere: 4
Food: 3
Service: 4
Wendy's used to be good now it's like eating flavored.card to board
Atmosphere: 3
Food: 1
Service: 5
the staff member alice was very rude. first off i pulled up to the speaker and nobody said a word almost 2 minutes, then she finally said “you can order whenever” very disrespectfully. I had to repeat my order 4 times and the order was still wrong. Ordered the chicken nugget combo with ranch, she proceeded to give me just the chicken nuggets and charge me for everything else. on top of my bag missing half of the food i was given honey mustard instead of ranch. don’t waste your time with this location go a mile down the road to the one by the truck stop.
Atmosphere: 1
Food: 2
Service: 1
Great location very clean with good fresh food
Atmosphere: 5
Food: 5
Service: 5
Just never surprised anymore! Wrong order, or don't have the product!
Atmosphere: 1
Food: 1
Service: 1
A good burger to change things up.
Atmosphere: 5
Food: 5
Service: 5
Terrible terrible terrible. Myself and a coworker went there for lunch today.
A male took our order. Gave us a total cost. We paid. 5 minutes later he comes back to tell us he didn't charge us for something and now needed a manager to change it. By the way we already waited 10 minutes to get our order taken
Fast forward to the manager coming up. She came up with attitude. I asked about confirming our order. The attitude given back was terrible. I asked for my money back and she gave me a dirty look and I made her aware that it was very unprofessional how we were treated.
As I left she said awful remarks "have a good day stinky, go take a shower"
Francine the manager is who she claimed to be.
Terrible to talk to someone like that, regardless of the day you are having. She did this in front of many customers.
If I could give zero stars I would
Atmosphere: 1
Food: 1
Service: 1
From my experience drive-through was pretty much OK food was great
Kid-friendliness: Great place for a Family dine in.
Wheelchair accessibility: Disable parking doors are wide enough for a wheelchair
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Jr Cheeseburger, French Fries
Restaurantji Recommends
Every time we come here there's an older lady who basically rolls her eyes and huffs and puffs if we ask for anything. Today we wanted to buy some extra apple slices for my daughter and she was extremely inpatient and rude about it. I'm ready to drive across town if I ever want Wendy's again.
Atmosphere: 3
Food: 4
Service: 1
Extremely rude employees
Atmosphere: 1
Food: 1
Service: 1
Food was okay Just wish these places would actually cook their chicken nuggets properly. They cook too many at a time and don't shake the basket so they come out half cooked?
Food: 3
Service: 3
Wendys is closing 140 restaurants by the end of 2024. Hopefully this one closes! The woman at the drive thru window is rude and should never deal with the public!
Atmosphere: 1
Food: 1
Service: 1
The food was not good quality and the portion was small. I've been to Wendy's that have done a much better job. This was a disgrace.
Atmosphere: 2
Food: 2
Service: 2
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