Store looks great but they pay no attention to the guests in the store while cranking out the drinks for the drive thru. I was a customer the 1st day this store opened and when I lived in the area was there at least once a day. After over a 15 minute wait where I could see my daughter's drink cup just sitting with nothing done my daughter's and I left. The workers in the store once I ordered wouldn't even respond to questions asked about my order.
Atmosphere: 4
Food: 1
Service: 1
William Wagner
Just way overpriced, who do they think they are
Atmosphere: 1
Food: 1
Service: 1
Troy
Pretty simple order. My wife and daughter texted me their order: Three iced coffees... Brown sugar oat milk shaken expreso with brown sugar cold foam. I'm not familiar with the process, but they evidently forgot to add the pump to the coffee? I had to stop back after the party (niece home from her naval deployment in Greece) to get the order corrected. I brought the lables from the cups and the text to compare. The barista remade the order (it definitely looked different than the original order, so something was done differently) after informing me that she'd be requiring the whole cup be brought in should there be a like situation in the future. I ,personally, am a hot coffee drinker; Carmel macchiato double shot.
Atmosphere: 3
Food: 3
Service: 3
Christin Shouse
I used to come to this Starbucks weekly with my daughter, but because they could not secure the lid to the cups, we started going to Dunkin’. In the area yesterday we went to Starbys and waited 10 mins for a tall latte and a grande pink drink. Multiple people looked at the cup in the window and did other things, except hand me my drink. One employee looked at me, looking at my cup, placed a cup next to mine and walked off. I sat for 5 straight minutes staring at my drink. Mind you, never once did anyone talk to me. Not a how are you, not a thank you for the order, I was told the total and not spoken to again. No one even spoke to me when I finally got my drink. I’ll sit for 10 minutes when the wait is valid. I’m not paying to get treated like crap, which seems to be a trend at this store. This store needs to work on teamwork, accountability, and accuracy because the store sucks and has been in constant decline since Covid.
Service: 1
Jorie McP
I mobile ordered two grande mochas and this is how they came! If you can’t tell from the picture the cups were maybe 2/3rds full. Pretty disappointing to pay for a grande and get maybe a tall’s worth of drink. I could tell they were light from the moment I picked them up.
I will say, I visit this Starbucks a lot and generally don’t have any issues. But today was a total let down.
ETHAN Steinbach
The bathroom here is very clean.
Atmosphere: 5
Food: 5
Service: 5
Sarah
Great employees and clean place. Sometimes inside can take a little longer but The employees work super hard and are always pleasant and talkative.
Atmosphere: 5
Food: 5
Service: 5
Makenna Shafer
Worst Starbucks I’ve ever gone to. Do not go here.
So it looks like this girl was a new hire she kept rolling her eyes gave me dirty looks and gave me a snotty look not professional😡
Jennifer Olson
Super friendly, efficient and kind!
Atmosphere: 5
Food: 5
Service: 5
Melissa “BeyondBitchhh” Bevan
Love their coffee, frappé's
Atmosphere: 5
Food: 5
Service: 5
Daniel Gums
Absolutely horrible. Should be fast but slowest
Atmosphere: 1
Food: 1
Service: 1
Christie Preuss
I don’t usually utilize fast food or coffee, and now I remember why. I ordered a bacon and cheddar breakfast sandwich, and it came out with the top bun halfway off the sandwich and fused in place. The attempt to adjust it caused the bread to crumble. There was not much to it either. I ordered coffee and asked if it would be too hot to drink without burning my mouth. She said she could make it warm instead of hot. Well, then it came out basically cold, but not ice cold. Just the temperature where it’s no longer enjoyable.
Why would anyone come here?
Atmosphere: 1
Food: 1
Service: 1
Never a miss when you go to Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Store looks great but they pay no attention to the guests in the store while cranking out the drinks for the drive thru. I was a customer the 1st day this store opened and when I lived in the area was there at least once a day. After over a 15 minute wait where I could see my daughter's drink cup just sitting with nothing done my daughter's and I left. The workers in the store once I ordered wouldn't even respond to questions asked about my order.
Atmosphere: 4
Food: 1
Service: 1
Just way overpriced, who do they think they are
Atmosphere: 1
Food: 1
Service: 1
Pretty simple order.
My wife and daughter texted me their order:
Three iced coffees... Brown sugar oat milk shaken expreso with brown sugar cold foam.
I'm not familiar with the process, but they evidently forgot to add the pump to the coffee?
I had to stop back after the party (niece home from her naval deployment in Greece) to get the order corrected.
I brought the lables from the cups and the text to compare.
The barista remade the order (it definitely looked different than the original order, so something was done differently) after informing me that she'd be requiring the whole cup be brought in should there be a like situation in the future.
I ,personally, am a hot coffee drinker; Carmel macchiato double shot.
Atmosphere: 3
Food: 3
Service: 3
I used to come to this Starbucks weekly with my daughter, but because they could not secure the lid to the cups, we started going to Dunkin’.
In the area yesterday we went to Starbys and waited 10 mins for a tall latte and a grande pink drink.
Multiple people looked at the cup in the window and did other things, except hand me my drink. One employee looked at me, looking at my cup, placed a cup next to mine and walked off.
I sat for 5 straight minutes staring at my drink.
Mind you, never once did anyone talk to me. Not a how are you, not a thank you for the order, I was told the total and not spoken to again. No one even spoke to me when I finally got my drink.
I’ll sit for 10 minutes when the wait is valid. I’m not paying to get treated like crap, which seems to be a trend at this store.
This store needs to work on teamwork, accountability, and accuracy because the store sucks and has been in constant decline since Covid.
Service: 1
I mobile ordered two grande mochas and this is how they came! If you can’t tell from the picture the cups were maybe 2/3rds full. Pretty disappointing to pay for a grande and get maybe a tall’s worth of drink. I could tell they were light from the moment I picked them up.
I will say, I visit this Starbucks a lot and generally don’t have any issues. But today was a total let down.
The bathroom here is very clean.
Atmosphere: 5
Food: 5
Service: 5
Great employees and clean place. Sometimes inside can take a little longer but The employees work super hard and are always pleasant and talkative.
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks I’ve ever gone to. Do not go here.
Restaurantji Recommends
So it looks like this girl was a new hire she kept rolling her eyes gave me dirty looks and gave me a snotty look not professional😡
Super friendly, efficient and kind!
Atmosphere: 5
Food: 5
Service: 5
Love their coffee, frappé's
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible. Should be fast but slowest
Atmosphere: 1
Food: 1
Service: 1
I don’t usually utilize fast food or coffee, and now I remember why. I ordered a bacon and cheddar breakfast sandwich, and it came out with the top bun halfway off the sandwich and fused in place. The attempt to adjust it caused the bread to crumble. There was not much to it either. I ordered coffee and asked if it would be too hot to drink without burning my mouth. She said she could make it warm instead of hot. Well, then it came out basically cold, but not ice cold. Just the temperature where it’s no longer enjoyable.
Food: 1
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