I walked in and walked up to the person at the cash register and said hello. He looked at me, didn't say anything, and kept working on something with another employee on the computer, ignoring me and looking annoyed that I was there. So I went to the kiosk to order. Is it that hard to say hello, I'll be with you in a minute?
Rob
Ordered a #1 with peppers no cheese. Got the opposite... might wanna check your orders before you hand them off. Still tasted great!
Atmosphere: 5
Food: 5
Service: 3
Junior Cosme
If your looking for great food, Buona is the right spot eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuscan Chicken Salad, Onion Rings, Cheeseburger, Italian Beef & Fries, Cheesy Italian Beef Sandwich and Cheese Fries
Mariana P
We decided to try this place since I’ve bought their frozen Italian beef meat and we did like it. Fresh is even better! I’m glad we did go, bread, beef, fries delicious!! A great surprise was the meat arancini - I need a case of those only!! Please freeze and sell those too, so people that are around the store can try this awesome snack!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Italian Beef & Fries, Italian Beef Meal
M. G. R.
Husband is Chicago native, so our bar is high when it comes to Italian sausage and Italian beef sandwiches. Buona Beef Pleasant Prairie passed, with flying colors. Very genuine meats and Italian bread, fantastic "gravy", and proper proportions of each. Service was super-quick, the dining area was bussed constantly, and dining area is bright and inviting. If you're looking for authentic, Chicago Italian beef or sausage, I wholeheartedly recommend this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Beef & Fries
Matt Carlson
Payton was super friendly and went out of his way to confirm a couple of ingredients without me even asking him to do so. First time here, great first impression.
Atmosphere: 5
Food: 5
Service: 5
Gary Marrs
We had a Late dinner there.. it was great. Beef sandwiches and salad were delicious. I was impressed with how clean it was. The only disappointment was we were too late for rainbow ice cream. Probably a good idea not to eat ice cream that late anyway. Now we can't wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beefless Sandwich, Italian Beef & Fries
Gary Olsen
Drive thru order corrected TWICE. Still got it wrong! If I wanted to check my bag to assure it was right, I'd go to McDonalds.
Food: 1
Service: 1
Me
This place has amazing food. I like the variety of choices you can get. They hit the mark every single time, there has not been one thing I didn't like! Try the chocolate chip cookies too ?
Love this place. As an Italian, I tend to not like Italian restaurants because it's not as good as grandma's. This place it better (may she rest in peace).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beef Meal, Lemonade
Honest Reviews
They don’t have weekly specials as the short Hispanic lady said. I think she was the manager, who knows? But the employees are utterly incompetent, like my goodness i will never come back just for that reason. It’s like they’re doing you a favor, when in hindsight it’s their jobs.
Atmosphere: 1
Food: 1
Service: 1
John B.
Absolutely terrible service. Never even got food. Stood there in line for ten minutes with other customers TRYING to order food. Could not get anyone to take our orders even though two employees were standing there doing nothing while what appeared to be the store manager was walking around dropping off food and picking up empty trays. You would think they might say, "can I help you?", "do you have any questions?" Completely useless employees. Food may be good, but with service that bad I won't go back.
Atmosphere: 2
Food: 1
Service: 1
K West
Definitely not like Chicago Buona. Been here a few times, and I love Italian beefs. But their regular beef is half the size of Portillo’s.
The bread can close and hide all the beef like a hot dog. That’s even including the hot peppers.
Too small of a beef would rather do Portillo’s down the expressway.
The Italian Beef sandwich was out of this world!
Atmosphere: 3
Food: 5
Service: 5
I walked in and walked up to the person at the cash register and said hello. He looked at me, didn't say anything, and kept working on something with another employee on the computer, ignoring me and looking annoyed that I was there. So I went to the kiosk to order. Is it that hard to say hello, I'll be with you in a minute?
Ordered a #1 with peppers no cheese. Got the opposite... might wanna check your orders before you hand them off. Still tasted great!
Atmosphere: 5
Food: 5
Service: 3
If your looking for great food, Buona is the right spot eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuscan Chicken Salad, Onion Rings, Cheeseburger, Italian Beef & Fries, Cheesy Italian Beef Sandwich and Cheese Fries
We decided to try this place since I’ve bought their frozen Italian beef meat and we did like it. Fresh is even better! I’m glad we did go, bread, beef, fries delicious!! A great surprise was the meat arancini - I need a case of those only!! Please freeze and sell those too, so people that are around the store can try this awesome snack!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Italian Beef & Fries, Italian Beef Meal
Husband is Chicago native, so our bar is high when it comes to Italian sausage and Italian beef sandwiches. Buona Beef Pleasant Prairie passed, with flying colors. Very genuine meats and Italian bread, fantastic "gravy", and proper proportions of each. Service was super-quick, the dining area was bussed constantly, and dining area is bright and inviting. If you're looking for authentic, Chicago Italian beef or sausage, I wholeheartedly recommend this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Beef & Fries
Payton was super friendly and went out of his way to confirm a couple of ingredients without me even asking him to do so. First time here, great first impression.
Atmosphere: 5
Food: 5
Service: 5
We had a Late dinner there.. it was great. Beef sandwiches and salad were delicious. I was impressed with how clean it was. The only disappointment was we were too late for rainbow ice cream. Probably a good idea not to eat ice cream that late anyway. Now we can't wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beefless Sandwich, Italian Beef & Fries
Drive thru order corrected TWICE. Still got it wrong! If I wanted to check my bag to assure it was right, I'd go to McDonalds.
Food: 1
Service: 1
This place has amazing food. I like the variety of choices you can get. They hit the mark every single time, there has not been one thing I didn't like! Try the chocolate chip cookies too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Sandwich, Onion Rings, Cheeseburger, Italian Beefless Sandwich, Chicken Alfredo
Restaurantji Recommends
Love this place. As an Italian, I tend to not like Italian restaurants because it's not as good as grandma's. This place it better (may she rest in peace).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beef Meal, Lemonade
They don’t have weekly specials as the short Hispanic lady said. I think she was the manager, who knows? But the employees are utterly incompetent, like my goodness i will never come back just for that reason. It’s like they’re doing you a favor, when in hindsight it’s their jobs.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service. Never even got food. Stood there in line for ten minutes with other customers TRYING to order food. Could not get anyone to take our orders even though two employees were standing there doing nothing while what appeared to be the store manager was walking around dropping off food and picking up empty trays. You would think they might say, "can I help you?", "do you have any questions?" Completely useless employees. Food may be good, but with service that bad I won't go back.
Atmosphere: 2
Food: 1
Service: 1
Definitely not like Chicago Buona. Been here a few times, and I love Italian beefs. But their regular beef is half the size of Portillo’s.
The bread can close and hide all the beef like a hot dog. That’s even including the hot peppers.
Too small of a beef would rather do Portillo’s down the expressway.
Atmosphere: 2
Food: 1
Service: 2
Love this place! Wayyy better than
Atmosphere: 5
Food: 5
Service: 5
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