I don’t usually go to a business right before they’re closing. In this instance, it was Thursday at maybe 5:30pm. I had no idea they closed at 6pm. After we purchased 4 sandwiches for $60 we went to go sit down to eat. It was apparent the manager sent their staff to clean under tables right next to us and then stood next to us to talk loudly about how they were trying to close and made sure we heard. This was our first time at a Jimmy John’s, only went because we had a gift card and it’s safe to say we’ve experienced enough, the sandwiches were mediocre at best, poor way to treat customers, and we won’t be returning. The staff are learning awful customer service skills because of this.
Atmosphere: 1
Food: 1
Service: 1
Derek Dees
Friendly staff, not too busy.
Atmosphere: 4
Food: 5
Service: 5
Typ
Everything I look for in a sandwich. The tuna sandwich was light, refreshing, and mouth watering. Very enjoyable 😉
Atmosphere: 5
Food: 5
Service: 5
Chloe Ballard
Worst jimmy johns i’ve ever been to, customer service is non existent. If you aren’t going to fill my order, don’t allow me to place it. Wish I could give zero stars.
Adam Kearney
I’ve been eating here occasionally for a few years. Consistently pretty good! Recently was hosting a small get together and ordered catering. It was so easy - just placed the order on the app a few days prior, and then the day of I went and picked up the order that was waiting for us. I would 100% recommend having them cater your event if you’re looking for an affordable and quality option.
Atmosphere: 5
Food: 5
Service: 5
thomas kiser
This place needs a customer service training 101 class. It's a straight up JJ but run by the walking dead. No quality, friendly, appreciative interaction. They chat among themselves about mundane topics but done even look up at you. Sad where we are going with this... C+
Atmosphere: 2
Food: 3
Service: 1
Michelle and Jason Leindecker
Took 30 minutes for them to make two sandwich sandwiches that I placed on a mobile order. Multiple people came and left with their sandwiches during the time I waited for my order, no staff acknowledge how long it took to prepare order, unbelievable.
Atmosphere: 1
Food: 4
Service: 1
M B
have done delivery that was fast but when pickup the difference between day and night time workers is so different. daytime great atmosphere but the evening tend to be so rude when speaking to one another especially female that looked like had to be driver since was rushing out the door (who took order and very friendly)
Atmosphere: 1
Food: 4
Service: 1
Nick Takala
Took an hour to get our order. We stood there for 40 minutes and they kept asking for our name and would tell us it will be right up. The lost the ticket and had to reprint it. Wish I could give 0 stars
I had a great experience here. The sandwich was delicious, super fresh, and very clean inside. The employees were kind and welcoming. I’ll definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Talbert
Did an online order for curbside pick up. Waited for 8minutes before having to go inside because no one was coming out. Ordered a veggie sandwich and jalapeño chips. They gave me regular chips and my sandwich was missing the avocado spread and tomatoes. Super disappointed
Nik
Was that the vet and ordered some food as my dog was being put under for a procedure. The dog was ready before the Jimmy John's sandwich I had to call the restaurant and they told me another 10 to 15 minutes. I have my doubts it's toasted still after an after all this time I have yet to receive my food so typing a bit hangry. Also submit your own complaint to Facebook
Slynthia West
Too expensive and I don't want to hear nothing about we bake our own bread
Atmosphere: 3
Food: 2
Service: 3
T M
HORRIBLE CUSTOMER SERVICE!!! Female African American Manager is SUPER RUDE!!! My order was made incorrectly and then I’m asked “what am I supposed to do about it?” SMH…. NEVER AGAIN!!!!
Is this a joke....
I don’t usually go to a business right before they’re closing. In this instance, it was Thursday at maybe 5:30pm. I had no idea they closed at 6pm. After we purchased 4 sandwiches for $60 we went to go sit down to eat. It was apparent the manager sent their staff to clean under tables right next to us and then stood next to us to talk loudly about how they were trying to close and made sure we heard. This was our first time at a Jimmy John’s, only went because we had a gift card and it’s safe to say we’ve experienced enough, the sandwiches were mediocre at best, poor way to treat customers, and we won’t be returning. The staff are learning awful customer service skills because of this.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, not too busy.
Atmosphere: 4
Food: 5
Service: 5
Everything I look for in a sandwich. The tuna sandwich was light, refreshing, and mouth watering. Very enjoyable 😉
Atmosphere: 5
Food: 5
Service: 5
Worst jimmy johns i’ve ever been to, customer service is non existent. If you aren’t going to fill my order, don’t allow me to place it. Wish I could give zero stars.
I’ve been eating here occasionally for a few years. Consistently pretty good! Recently was hosting a small get together and ordered catering. It was so easy - just placed the order on the app a few days prior, and then the day of I went and picked up the order that was waiting for us. I would 100% recommend having them cater your event if you’re looking for an affordable and quality option.
Atmosphere: 5
Food: 5
Service: 5
This place needs a customer service training 101 class. It's a straight up JJ but run by the walking dead. No quality, friendly, appreciative interaction. They chat among themselves about mundane topics but done even look up at you. Sad where we are going with this... C+
Atmosphere: 2
Food: 3
Service: 1
Took 30 minutes for them to make two sandwich sandwiches that I placed on a mobile order. Multiple people came and left with their sandwiches during the time I waited for my order, no staff acknowledge how long it took to prepare order, unbelievable.
Atmosphere: 1
Food: 4
Service: 1
have done delivery that was fast but when pickup the difference between day and night time workers is so different. daytime great atmosphere but the evening tend to be so rude when speaking to one another especially female that looked like had to be driver since was rushing out the door (who took order and very friendly)
Atmosphere: 1
Food: 4
Service: 1
Took an hour to get our order. We stood there for 40 minutes and they kept asking for our name and would tell us it will be right up. The lost the ticket and had to reprint it. Wish I could give 0 stars
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a great experience here. The sandwich was delicious, super fresh, and very clean inside. The employees were kind and welcoming. I’ll definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Did an online order for curbside pick up. Waited for 8minutes before having to go inside because no one was coming out. Ordered a veggie sandwich and jalapeño chips. They gave me regular chips and my sandwich was missing the avocado spread and tomatoes. Super disappointed
Was that the vet and ordered some food as my dog was being put under for a procedure. The dog was ready before the Jimmy John's sandwich I had to call the restaurant and they told me another 10 to 15 minutes. I have my doubts it's toasted still after an after all this time I have yet to receive my food so typing a bit hangry. Also submit your own complaint to Facebook
Too expensive and I don't want to hear nothing about we bake our own bread
Atmosphere: 3
Food: 2
Service: 3
HORRIBLE CUSTOMER SERVICE!!! Female African American Manager is SUPER RUDE!!! My order was made incorrectly and then I’m asked “what am I supposed to do about it?” SMH…. NEVER AGAIN!!!!
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