Hate when I don't have enough time to go to a different mcdonald's. This is the closest one to my house and I only go there when I don't have time to go to another one. 9 times out of 10 order is wrong or unfinished. Got 2 drinks this morning. One was a hot mocoa, which I knew was risky getting her as they almost never do it right. I get its an annoying drink cause you have to press buttons, wait, stir, wait some more. Got a nice hot cup of water with some chocolate syrup added in. This is the only mcdonald's I go to that I end up with what tastes like a hot cup of creamer. Thankfully I got the nice staff today. They have so few of those.
Food: 1
Service: 3
Annette Rivera
Tod them no onions but they put onions on there and after I removed all the onions that I told them I didn't want after I ate the burger I got major heartburn. Please listen better to people's orders
Atmosphere: 3
Food: 2
Service: 4
Evonne Galaviz
I placed a mobile order at 2 a.m. and when I arrived at McDonald's, I waited for 45 minutes in the drive-thru. When I received my food, it was only the cookies and 2 medium French fries. I explained to the cashier four times that I was missing my 20-piece nuggets and 2 cheeseburgers. She then proceeded to ask me three other times what I was missing. The overnight manager, an older white male, was very rude, asked me for my mobile order code, and I explained to him that I could no longer see the code because they had already entered it. He then proceeded to look on the register, found my order, and said he wasn't going to give me my food as it had already been made and given to me. I proceeded to show them what was in the bag, and the whole time my food was sitting on the counter cold. When I asked for it to be remade, they promised to remake our French fries as they were ice cold, and it's been 10 minutes and I'm still sitting here waiting for some French fries. The manager came out, handed us our French fries, and proceeded to talk negatively to us for asking for the French fries to be remade, and said not to come back to the restaurant, threatening to have us trespassed, when clearly the store manager can pull the video from the cameras and see we did nothing wrong.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries, World Famous Fries
Lando Fuentes
The girl by the window with tattoos all over her neck i dont know her name but it looks like she doesn't like her job she mistreats people by being sarcastic, when i asked a simple question she answer but it was with bad acttitud and when she grabs the Money on her hand she slammed the window real hard but I talk to the Manager to complain about her bad attitude
Service: 1
Flor Morales
I just passed thru the drive thru and the cashier was very rude no customer service at all even the manager was very rude I will never come back to this place
Atmosphere: 1
Food: 1
Service: 1
Don White I I
Room for improvement but it's a good McDonald's
Atmosphere: 3
Food: 3
Service: 3
Tynikqua Branch-Jiles
I placed an order through drive thru and both managers that might was rude because of their mistake. I clearly told the driver thru person that I wanted a meal and a mcflurry. What I received was just a burger and mcflurry and I asked them if they can make it a meal when I got to the second window. They told me I would have to go around the drive thru and a very busy line then called the police on me because I said I wasn't going through the drive thru again for their mistake and I have just gotten off at work near 1 in the morning. They were unprofessional did not provide any empathy and they will never get my business hopes this place shuts down.
Ana Sanchez
I came through the drive through on a Sunday night. The cashier did not have her hair tied back, which is a health violation, she also looked very intimidating with her neck tattoos. When I asked if she could put a few more buffalo sauces, with my order she said, “Tbh I don’t wanna walk over there” and closed the window. She also asked me several times for my order number, since she could not find it. Terrible service, if you ask me. To top it off, once I arrived home, one of the buffalo sauces had a hole that looked like someone punched a small knife through it. Not good. Food wise, the food was warm, but not something to wow you about. I thought I would get steaming hot food considering I waited over 10mins for my order to get out. The cashier lady seems like she hates her job and doesn’t even try to be nice to you. No desire to work at all. Do not come here unless if you want to wait long for your food and have rude customer service. 🤦🏻♀️
Atmosphere: 1
Food: 2
Service: 1
Jesse Pullen
I think my mcdouble might be colder than the bag of ice in my freezer.
Atmosphere: 2
Food: 1
Service: 3
Laura Ly
After finding weave like 3ft long in my McChicken at McDonalds on 80th and Sheridan (night crew) I changed my location up and this McDonalds has such a different atmosphere. The staff is super friendly 😁
The service is always so slow and they always get it wrong. Please fix the management and workforce here 😔
Atmosphere: 2
Food: 3
Service: 2
Nikki G
Nice place.
Slynthia West
This place always is getting orders wrong. COLD FRIES and the consistency is lacking
Atmosphere: 4
Food: 3
Service: 1
Tiara Wandsnider
Uhhh not sure what the low reviews are even talking about. The service I received was fast, well communicated, friendly, and fresh hot food. If you trust in reviews I wouldn’t trust the negative ones. Probably Karen’s who never worked in fast food and threw a hissy for not getting a free French fry 🤣
Atmosphere: 5
Food: 5
Service: 5
Ariana G
During the week when there’s Latino people working there everything goes fine, but on weekends when there’s no Latinos working there it is really really slow and customer service sucks. I placed an order for curbside on the weekend and it took more than 40 minutes to get my order. No one came out during all that time until cars started showing up. I asked the girl who was bringing out the orders out how much longer I needed to wait that I was waiting for more than 30 minutes and she said with a rude attitude “I’m only bringing out the orders just wait” her last bag was mine I checked and I was missing part of my order so I went inside to go get the other part of my order. I’m never going to this Macdonald’s again. I usually go to the one on Pershing, sometimes it’s slow too but costumer service its a lot better than this place.
Hate when I don't have enough time to go to a different mcdonald's. This is the closest one to my house and I only go there when I don't have time to go to another one. 9 times out of 10 order is wrong or unfinished. Got 2 drinks this morning. One was a hot mocoa, which I knew was risky getting her as they almost never do it right. I get its an annoying drink cause you have to press buttons, wait, stir, wait some more. Got a nice hot cup of water with some chocolate syrup added in. This is the only mcdonald's I go to that I end up with what tastes like a hot cup of creamer. Thankfully I got the nice staff today. They have so few of those.
Food: 1
Service: 3
Tod them no onions but they put onions on there and after I removed all the onions that I told them I didn't want after I ate the burger I got major heartburn. Please listen better to people's orders
Atmosphere: 3
Food: 2
Service: 4
I placed a mobile order at 2 a.m. and when I arrived at McDonald's, I waited for 45 minutes in the drive-thru. When I received my food, it was only the cookies and 2 medium French fries. I explained to the cashier four times that I was missing my 20-piece nuggets and 2 cheeseburgers. She then proceeded to ask me three other times what I was missing. The overnight manager, an older white male, was very rude, asked me for my mobile order code, and I explained to him that I could no longer see the code because they had already entered it. He then proceeded to look on the register, found my order, and said he wasn't going to give me my food as it had already been made and given to me. I proceeded to show them what was in the bag, and the whole time my food was sitting on the counter cold. When I asked for it to be remade, they promised to remake our French fries as they were ice cold, and it's been 10 minutes and I'm still sitting here waiting for some French fries. The manager came out, handed us our French fries, and proceeded to talk negatively to us for asking for the French fries to be remade, and said not to come back to the restaurant, threatening to have us trespassed, when clearly the store manager can pull the video from the cameras and see we did nothing wrong.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries, World Famous Fries
The girl by the window with tattoos all over her neck i dont know her name but it looks like she doesn't like her job she mistreats people by being sarcastic, when i asked a simple question she answer but it was with bad acttitud and when she grabs the Money on her hand she slammed the window real hard but I talk to the Manager to complain about her bad attitude
Service: 1
I just passed thru the drive thru and the cashier was very rude no customer service at all even the manager was very rude I will never come back to this place
Atmosphere: 1
Food: 1
Service: 1
Room for improvement but it's a good McDonald's
Atmosphere: 3
Food: 3
Service: 3
I placed an order through drive thru and both managers that might was rude because of their mistake. I clearly told the driver thru person that I wanted a meal and a mcflurry. What I received was just a burger and mcflurry and I asked them if they can make it a meal when I got to the second window. They told me I would have to go around the drive thru and a very busy line then called the police on me because I said I wasn't going through the drive thru again for their mistake and I have just gotten off at work near 1 in the morning. They were unprofessional did not provide any empathy and they will never get my business hopes this place shuts down.
I came through the drive through on a Sunday night. The cashier did not have her hair tied back, which is a health violation, she also looked very intimidating with her neck tattoos. When I asked if she could put a few more buffalo sauces, with my order she said, “Tbh I don’t wanna walk over there” and closed the window. She also asked me several times for my order number, since she could not find it. Terrible service, if you ask me. To top it off, once I arrived home, one of the buffalo sauces had a hole that looked like someone punched a small knife through it. Not good. Food wise, the food was warm, but not something to wow you about. I thought I would get steaming hot food considering I waited over 10mins for my order to get out. The cashier lady seems like she hates her job and doesn’t even try to be nice to you. No desire to work at all. Do not come here unless if you want to wait long for your food and have rude customer service. 🤦🏻♀️
Atmosphere: 1
Food: 2
Service: 1
I think my mcdouble might be colder than the bag of ice in my freezer.
Atmosphere: 2
Food: 1
Service: 3
After finding weave like 3ft long in my McChicken at McDonalds on 80th and Sheridan (night crew) I changed my location up and this McDonalds has such a different atmosphere. The staff is super friendly 😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service is always so slow and they always get it wrong. Please fix the management and workforce here 😔
Atmosphere: 2
Food: 3
Service: 2
Nice place.
This place always is getting orders wrong. COLD FRIES and the consistency is lacking
Atmosphere: 4
Food: 3
Service: 1
Uhhh not sure what the low reviews are even talking about. The service I received was fast, well communicated, friendly, and fresh hot food. If you trust in reviews I wouldn’t trust the negative ones. Probably Karen’s who never worked in fast food and threw a hissy for not getting a free French fry 🤣
Atmosphere: 5
Food: 5
Service: 5
During the week when there’s Latino people working there everything goes fine, but on weekends when there’s no Latinos working there it is really really slow and customer service sucks. I placed an order for curbside on the weekend and it took more than 40 minutes to get my order. No one came out during all that time until cars started showing up. I asked the girl who was bringing out the orders out how much longer I needed to wait that I was waiting for more than 30 minutes and she said with a rude attitude “I’m only bringing out the orders just wait” her last bag was mine I checked and I was missing part of my order so I went inside to go get the other part of my order. I’m never going to this Macdonald’s again. I usually go to the one on Pershing, sometimes it’s slow too but costumer service its a lot better than this place.
Atmosphere: 1
Food: 1
Service: 1
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