McDonald's
12214 75th St, Kenosha
(262) 857-9322
Recent Reviews
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Waited nearly 20 minutes for a curbside pickup as I watched employees play tag with each other through the window. No straw or napkins were given to me for my watered down drink and my cold burger.
Atmosphere: 1
Food: 1
Service: 1
Customer service is the absolute worst. They want you to use the kiosks and will totally ignore you unless you do. Make eye contact, wave, whatever - you're ignored. Been there twice. Walked out both times without ordering - not going back. There's a really tasty Wendy's across the street.
Atmosphere: 3
Food: 4
Service: 1
Staff is always friendly and our order is always accurate.
Server said the McDonald’s app was a third party app and waited 20 minutes at the window waiting for our food. Had to go in to get it. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
All I know is Lisa from this location was a breath of fresh air on a day that started crappy. She was so kind and caring with my handicapped son. Especially after we had a day where not everyone was! Thank you Lisa!
Both orders waited over half an hour. This is crazy. What is going on tonight.
Atmosphere: 1
Food: 1
Service: 1
I have come to this location many times in the past and my experience has been good everytime until today. I placed a mobile order and I went through the drive thru to pick up my order and the cashier was extremely rude. She had a very condescending tone and you could tell she did not want to be there. I tried asking a question and she immediately cut me off. I was being kind the entire time, I don’t understand where the rudeness came from. I just ended up driving off. Whoever the lady is working the night shift needs to be fired.
Young woman at the pickup window during night shift always has an attitude and has difficulty hearing. Provides terrible customer service.
Atmosphere: 1
Food: 5
Service: 1
DON’T GO HERE!!!! SAVE YOUR TIME AND MONEY!!!! If you want stale buns, cold fries and missing food from your order then this is the place for you. I only go here for convenience of being close to my house but after tonight and wasting 40$ on 3 wrong and poorly put together meals, I’m done with this place…..
Atmosphere: 1
Food: 1
Service: 1
Rude. No customer skills. Ordered 2 chocolate shakes and burgers they took the order we payed and at pickup window handed our food then sarcastically asked if there was anything else. I asked for our shakes and was told machine was broken She said sarcastically again to the substitute drinks we ordered cokes but were charged for shakes then slammed the window. Can’t put the blame on them being busy because they weren’t.
Food: 4
Service: 1
Restaurantji Recommends
I went through the drive thru for an iced tea.
Service: 5
Lady at the window gave me an attitude about wanting ranch & bbq for my chicken strips ridiculous
Atmosphere: 1
Food: 4
Service: 1
One of the better mcdonald's around
Atmosphere: 5
Food: 5
Service: 5
You have to pay for crappy destroyed food and wait 1 hr in drive thru nobody can be seen on window and would lie that they are out of stuff so they do not have to make it
Atmosphere: 1
Food: 1
Service: 1
This location has gone downhill the past several months. New or non-existent franchisee? New management? ICE cleansing? Not sure just like when I order and find the catch of the day in my bag hopefully not mooing at me!
Atmosphere: 1
Food: 1
Service: 1
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