First off whoever this new “manager” is she is very disrespectful. What happened to the two younger looking girls? They were so polite and never gave me issues. It was a very old white lady when I went through drive thru, she was rushing me to order, and then forgot to give me my card back so I drove back around, only for her to basically throw my card at me and scream “you shouldn’t of been stupid and forgot your card!” HOW RUDE. You had amazing management when this store first opened I wonder whatever happened to them but now I see. Bad management looses good people. This Popeyes location should be closed down and out of business. Or maybe bring those two back who were the highlight of this store!
Atmosphere: 1
Food: 1
Service: 1
tony schwartz
Terrible service!! Black girl at the speaker was RUDE and had ATTITUDE!! I just ended up pulling through and leaving without ordering. AVOID THIS PLACE!
Jun Zhang
Worst Popeyes here, the dude ignores the customer and keeps chatting with another person.
Atmosphere: 3
Food: 1
Service: 1
D B
That's twice in a row, no napkins, no sauce that I paid extra for. Old white lady blamed "the Mexican girl, she don't speak English." Never going back.
Atmosphere: 1
Food: 1
Service: 1
KFA
Service and food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Jason Stanley
Management or whomever took my order was rude. Cant imagine being such nasty person. Forgot to give me my change and acted like it was my fault. Sorry lady. You Suck.
1083Media
Yo this place is in desperate need of help. SEND HELP. Waited FOREVER. Popeye's chicken is good but not good enough for this wait time. 20 minutes went by, no food. I had to go up to the counter and even then no one knew what was going on. Got a refund and came to McDonalds. 4 minute wait.
Atmosphere: 2
Drew R
I came here with my kids excited to try this new location. They had for a while only 2 workers and eventually we saw a 3rd person. I went to stand in line and I was the only person. I stood there for a few minutes and no one saw or acknowledged me. So I went and ordered on my phone thinking maybe they didn't take in person orders....??Then... we waited.... for like 20 minutes... for our food. There were a lot of people then who came and waited for their mobile orders.... there was a lot of frustrated people waiting for their sandwiches. People even walked out bc of how long it was taking for a cashier to come to the counter.Then I had a mix up on my order. I waited in line and told them. I think they had a panic attack and then asked to see my receipt... then after they saw I was not lying they gave me the right items...Now... for the flavor... it tastes like every other Popeyes and flavor was present... but... the wait is absolutely not worth it. I wanted to love this new location but sadly I will be avoiding it like the plague.After waiting over 10 minutes for my food I immediately regretted already paying bc I would've left and went somewhere else.They are WAY understaffed.... I would not recommend this location until they are fully staffed.
Atmosphere: 2
Food: 4
Service: 2
Mikey G
worst service i’ve ever
Atmosphere: 1
Food: 1
Service: 1
Michael Durkin
Was a great experience! Staff were amazing and knowledgeable!
The management is very rude… the older white lady literally was screaming at staff and was rude to a customer in drive… if this is how the company lets managers treat employees and customers it wont be open very long please do better popeyes!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Meal
T
I wanted to like this new Popeyes but the service here was subpar even for Popeyes. I placed an online order for a single spicy chicken sandwich because I knew that would be more than enough food to fill me up and for $5 I thought it was a great deal.When I got to the restaurant 10 minutes later I was expecting the order to be ready by the time I got there. I informed the older female white employee my name and she informs me that they have no online orders with that name. Then she started accusing me of not doing it correctly or at the wrong location. Then she checked the receipt printer and my ticket was there. Luckily a cook in the rear was smart enough to figure it out and had it ready by that time, but when the older white female employee (I didn’t catch her name) saw it was only a single chicken sandwich she repeated “only a sandwich?” And she started laughing like I was some kind of joke.Avoid this Popeyes!!!
Atmosphere: 3
Food: 4
Service: 1
Juni Park
It was so fast, so fresh and hot! Britney at the front was so friendly and so welcoming - im definitely coming to this location other than other kenosha location!!!!
Atmosphere: 5
Food: 5
Service: 5
Keith Kane
The chicken was good and that was all that was good. There was barely anyone in the restaurant. Service was horrible they couldn't make change and the Mac n cheese was so bad it was mush. The basket tasted fishy I don't even know how that would be possible. And I had to wait 15 minutes for a 2pc and 2 sides. They were definitely over staffed there were more people in back than patrons in the restaurant.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chicken Meal
debbie martin
my name is debbie if i can give this place 0 stars i would… the manager they have in their i guess her name is penny is what her name tag said she is beyond rude and so disrespectful i didn’t receive all my food i had a receipt and all she did was yell at me and then she started yelling at her employees i do not think she deserves to work their they way she treated me and the way i seen her act towards her employees i feel super bad for i them
First off whoever this new “manager” is she is very disrespectful. What happened to the two younger looking girls? They were so polite and never gave me issues. It was a very old white lady when I went through drive thru, she was rushing me to order, and then forgot to give me my card back so I drove back around, only for her to basically throw my card at me and scream “you shouldn’t of been stupid and forgot your card!” HOW RUDE. You had amazing management when this store first opened I wonder whatever happened to them but now I see. Bad management looses good people. This Popeyes location should be closed down and out of business. Or maybe bring those two back who were the highlight of this store!
Atmosphere: 1
Food: 1
Service: 1
Terrible service!! Black girl at the speaker was RUDE and had ATTITUDE!! I just ended up pulling through and leaving without ordering. AVOID THIS PLACE!
Worst Popeyes here, the dude ignores the customer and keeps chatting with another person.
Atmosphere: 3
Food: 1
Service: 1
That's twice in a row, no napkins, no sauce that I paid extra for. Old white lady blamed "the Mexican girl, she don't speak English." Never going back.
Atmosphere: 1
Food: 1
Service: 1
Service and food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Management or whomever took my order was rude. Cant imagine being such nasty person. Forgot to give me my change and acted like it was my fault. Sorry lady. You Suck.
Yo this place is in desperate need of help. SEND HELP. Waited FOREVER. Popeye's chicken is good but not good enough for this wait time. 20 minutes went by, no food. I had to go up to the counter and even then no one knew what was going on. Got a refund and came to McDonalds. 4 minute wait.
Atmosphere: 2
I came here with my kids excited to try this new location. They had for a while only 2 workers and eventually we saw a 3rd person. I went to stand in line and I was the only person. I stood there for a few minutes and no one saw or acknowledged me. So I went and ordered on my phone thinking maybe they didn't take in person orders....??Then... we waited.... for like 20 minutes... for our food. There were a lot of people then who came and waited for their mobile orders.... there was a lot of frustrated people waiting for their sandwiches. People even walked out bc of how long it was taking for a cashier to come to the counter.Then I had a mix up on my order. I waited in line and told them. I think they had a panic attack and then asked to see my receipt... then after they saw I was not lying they gave me the right items...Now... for the flavor... it tastes like every other Popeyes and flavor was present... but... the wait is absolutely not worth it. I wanted to love this new location but sadly I will be avoiding it like the plague.After waiting over 10 minutes for my food I immediately regretted already paying bc I would've left and went somewhere else.They are WAY understaffed.... I would not recommend this location until they are fully staffed.
Atmosphere: 2
Food: 4
Service: 2
worst service i’ve ever
Atmosphere: 1
Food: 1
Service: 1
Was a great experience! Staff were amazing and knowledgeable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken
Restaurantji Recommends
The management is very rude… the older white lady literally was screaming at staff and was rude to a customer in drive… if this is how the company lets managers treat employees and customers it wont be open very long please do better popeyes!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Meal
I wanted to like this new Popeyes but the service here was subpar even for Popeyes. I placed an online order for a single spicy chicken sandwich because I knew that would be more than enough food to fill me up and for $5 I thought it was a great deal.When I got to the restaurant 10 minutes later I was expecting the order to be ready by the time I got there. I informed the older female white employee my name and she informs me that they have no online orders with that name. Then she started accusing me of not doing it correctly or at the wrong location. Then she checked the receipt printer and my ticket was there. Luckily a cook in the rear was smart enough to figure it out and had it ready by that time, but when the older white female employee (I didn’t catch her name) saw it was only a single chicken sandwich she repeated “only a sandwich?” And she started laughing like I was some kind of joke.Avoid this Popeyes!!!
Atmosphere: 3
Food: 4
Service: 1
It was so fast, so fresh and hot! Britney at the front was so friendly and so welcoming - im definitely coming to this location other than other kenosha location!!!!
Atmosphere: 5
Food: 5
Service: 5
The chicken was good and that was all that was good. There was barely anyone in the restaurant. Service was horrible they couldn't make change and the Mac n cheese was so bad it was mush. The basket tasted fishy I don't even know how that would be possible. And I had to wait 15 minutes for a 2pc and 2 sides. They were definitely over staffed there were more people in back than patrons in the restaurant.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chicken Meal
my name is debbie if i can give this place 0 stars i would… the manager they have in their i guess her name is penny is what her name tag said she is beyond rude and so disrespectful i didn’t receive all my food i had a receipt and all she did was yell at me and then she started yelling at her employees i do not think she deserves to work their they way she treated me and the way i seen her act towards her employees i feel super bad for i them
Atmosphere: 4
Food: 3
Service: 1