Subway should update there time if they don’t open at 8am because I went there by 8am and none of the locations were open at 8am. I was craving a sandwich in the morning so please UPDATE your time when you guys do open!!!! thanks.
Jordan Plawman
The worker who was there on the day of my visit was extremely patient and didn’t give me any attitude whatsoever when I asked for a little bit more of something on my sub. He was the perfect example of what good customer service is supposed to look like.
Atmosphere: 5
Food: 5
Service: 5
Jesse Plawman
Wonderful customer service fast and overall amazing 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Miguelinda Martinez
Very clean
Atmosphere: 4
Food: 4
Service: 4
peter taki
Be away from hindi subway
Jinx
I started at the Greenbay location. Where the food was made wrong, due to a language barrier unfortunately. However moot point since I didn't take said food with me becuse of technology issues. Had a digital gift card, QR code wouldnt scan, no way to manually enter the information on their end and Help Desk was less than helpful. I was told to print out the QR code.
I go to the 75th location. Food was made correctly, yay. Once again I find myself unable to pay with the digital QR gift card. I add the gift card to my subway account. Manager can't bring up the gift card on their end when I enter my account information, the app does not produce any information other than the card exist in my account. Manager tells me to print it out and then they can try to scan it again or they can then enter the numbers manually; said numbers are already under the digital QR code but they apparently can't enter those numbers. I'm once again told to print it im also told to call customer support. Beyond frustrated at this point I ask for a discount for the inconvenience. I'm told no becuse none of this is their fault because the app and the gift cards are a third party system. I pay with my debit card and leave becuse I've now dealt with this for an hour and a half.
Once home I go online to find a customer support phone number. That does not exist, I didn't however find an email but I have this feeling that that will also be useless. In hindsight I should have also tried using it as an NFC but my efforts have been fruitless thus far.
In-between all of this I also tried using the app to order. They do not allow split tender on the app. I would have to add more money to the digital gift card in order to pay with the gift card at all; which I've already been having issues paying with so I opted to avoid adding more money to it.
I will update this review to see how the email situation pans out.
Update: tried using the gift card on an order the next day at the 75th location along with an in app coupon, got a call saying they don't honor the coupon at their location and that they canceled my order. No where on the app/coupon does it state its subject to location (photo).
Re ordered from the Greenbay location, they took the coupon. Food was made correctly, super friendly staff over there.
Moral of the story Subways gift card system blows, and the location on 75th is trash, avoid it at all costs. Go to the Greenbay location.
Atmosphere: 3
Food: 4
Service: 4
Andrew Torres
Dude built me subways amazing
Atmosphere: 5
Food: 5
Service: 5
Jelly
It wasnt bad, it has good staff and very clean. But there was something odd about my subway, i dont know what it was but it tasted weird and i always get the same type of subway so i was able to tell something was off.
cleanest and most well prepared subway i have ever been to in my life. most well stocked too! this is the GOOD subway absolutely. same cheap prices. the staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Sergio Herrera
good services
Atmosphere: 5
Food: 5
Service: 5
Nathan Smart
Literally so little meat I couldn't even taste it. Truly embarrassing. There should be standards for this and I'm just shocked. Obligatory picture of one slice of each meat.
T Walker
very unprofessional workers!! don’t honor coupons, will try and keep coupon after saying they won’t honor it. never been stared at nastily on the way inside either. better off going to another location!
aracely arana
Sandwich are the best and the food delicios excellent customer service. Highly recommended
Typical
Atmosphere: 3
Food: 2
Service: 4
This is the best Subway in Kenosha.
Atmosphere: 3
Food: 5
Service: 4
Subway should update there time if they don’t open at 8am because I went there by 8am and none of the locations were open at 8am. I was craving a sandwich in the morning so please UPDATE your time when you guys do open!!!! thanks.
The worker who was there on the day of my visit was extremely patient and didn’t give me any attitude whatsoever when I asked for a little bit more of something on my sub. He was the perfect example of what good customer service is supposed to look like.
Atmosphere: 5
Food: 5
Service: 5
Wonderful customer service fast and overall amazing 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Very clean
Atmosphere: 4
Food: 4
Service: 4
Be away from hindi subway
I started at the Greenbay location. Where the food was made wrong, due to a language barrier unfortunately. However moot point since I didn't take said food with me becuse of technology issues. Had a digital gift card, QR code wouldnt scan, no way to manually enter the information on their end and Help Desk was less than helpful. I was told to print out the QR code.
I go to the 75th location. Food was made correctly, yay. Once again I find myself unable to pay with the digital QR gift card. I add the gift card to my subway account. Manager can't bring up the gift card on their end when I enter my account information, the app does not produce any information other than the card exist in my account. Manager tells me to print it out and then they can try to scan it again or they can then enter the numbers manually; said numbers are already under the digital QR code but they apparently can't enter those numbers. I'm once again told to print it im also told to call customer support. Beyond frustrated at this point I ask for a discount for the inconvenience. I'm told no becuse none of this is their fault because the app and the gift cards are a third party system. I pay with my debit card and leave becuse I've now dealt with this for an hour and a half.
Once home I go online to find a customer support phone number. That does not exist, I didn't however find an email but I have this feeling that that will also be useless. In hindsight I should have also tried using it as an NFC but my efforts have been fruitless thus far.
In-between all of this I also tried using the app to order. They do not allow split tender on the app. I would have to add more money to the digital gift card in order to pay with the gift card at all; which I've already been having issues paying with so I opted to avoid adding more money to it.
I will update this review to see how the email situation pans out.
Update: tried using the gift card on an order the next day at the 75th location along with an in app coupon, got a call saying they don't honor the coupon at their location and that they canceled my order. No where on the app/coupon does it state its subject to location (photo).
Re ordered from the Greenbay location, they took the coupon. Food was made correctly, super friendly staff over there.
Moral of the story Subways gift card system blows, and the location on 75th is trash, avoid it at all costs. Go to the Greenbay location.
Atmosphere: 3
Food: 4
Service: 4
Dude built me subways amazing
Atmosphere: 5
Food: 5
Service: 5
It wasnt bad, it has good staff and very clean. But there was something odd about my subway, i dont know what it was but it tasted weird and i always get the same type of subway so i was able to tell something was off.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
cleanest and most well prepared subway i have ever been to in my life. most well stocked too! this is the GOOD subway absolutely. same cheap prices. the staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
good services
Atmosphere: 5
Food: 5
Service: 5
Literally so little meat I couldn't even taste it. Truly embarrassing. There should be standards for this and I'm just shocked. Obligatory picture of one slice of each meat.
very unprofessional workers!! don’t honor coupons, will try and keep coupon after saying they won’t honor it. never been stared at nastily on the way inside either. better off going to another location!
Sandwich are the best and the food delicios excellent customer service. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
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