This is consistently the worst subway. Every single time I’m here I think to myself this can’t possibly get any worse, then I go again a few months later cause it’s close and they manage to be worse somehow tonight they were somewhat busy and one of the girls decided she was “done” and left while another girl hid in the back doing dishes, I commend the gentleman that was actually working and was trying to keep up but everything else sucked we ordered hot subs, and they sat on the counter so long waiting for veggies that they were cold by the time they got anything on them
Food: 2
Service: 1
Greg Ahrens
The subway in kimberly has screwed up our order. Tried them again and screwed it up again. The subs were mediocre and the cookies were hard. Drive to a different 1.
Atmosphere: 2
Food: 2
Service: 1
Mike m.
Excellent family-owned business good people, hard workers, very friendly
Atmosphere: 4
Food: 4
Service: 4
Ashléy
Save your money. Go to a different subway Absolutely! The worst customer service I've ever had ordered a 12-in grilled chicken and avocado. Explain to me why the guy that was making my sandwich only put on a scoop and a half of grilled chicken and then when I tried to correct him he said that he can charge me for double and I said why would I want you to charge me for what is supposed to be on my sandwich and then he got all mad and tried to argue with me and when I told him that we can continue he tried to show me paper that states how much chicken is supposed to be on the sandwich. Never in my life. Have I ever seen anybody at Subway do this? I will no longer be you throwing my money away because this is a total rip-off almost $15 for this sandwich. I could have got a complete meal at Jersey Mike's
Atmosphere: 2
Food: 1
Service: 1
Jake Esslinger
Clean restaurant, friendly staff, but they cut the meat thinner than any other Subway I've been too. Really disappointed.
Atmosphere: 5
Food: 1
Service: 5
Dennis Farmer
They only put four slices of turkey on my bread it was terrible it was a rip-off I think the guy saved the turkey for himself if he does that to everybody he can get a nice sub sandwich for himself eh rip off
Food: 1
Josiah Riva
Always quick to make my sandwich and remember my order
Atmosphere: 5
Food: 5
Service: 5
Minesh Chaudhari
Good service very nice employee nice clean subway a nice sandwich a nice food
Atmosphere: 5
Food: 5
Service: 5
Emily Janssen
The tuna at subway is my favorite, so much so that im still willing to pay over 10$ for a footlong. But when they put the smallest scoop possible that the tuna doesn't even cover my sub, I will try a different subway and see if they are more generous. The staff is always nice but the company is getting way to cheap yet they keep jacking up there prices. I might just give up subway all together.
Atmosphere: 5
Food: 2
Service: 5
Juli Mobry
I called a day in advance to order 20 sub boxes for our baseball team as we had a double header nearby the next day. The manager was very helpful and kind. They had my order ready on time and even carried it out to my car for me. Would highly recommend this location!
Its always very good food. I would like to try their bowls sometime, I heard they were good. I used to eat the sub's the way they were, but have now changed my diet. I don't like so much bread. I do compromise when that happens. I will take the inside of the sandwich and make it into some kind of salad. That's good to. All in all I have liked their sub's.
Atmosphere: 5
Food: 5
Service: 5
akash chaudhari
Staff is very nice and friendly nice meal
Kinjal Chaudhari
I was go every day for that store my lunch break. I saw that new staff really friendly, really helpful. food quality really fresh and so clean thanks for Subway staff
Gwen Fig
They replaced all of the staff, new management has no idea how to make the subs on the menu, from what I hear they were threatening to cut pay of people who would stay from before the new management. I dared try to order online the other day and it just instantly voided my order, drove by and the open sign was off, no sign or anything to tell customers what's going on, if they were open or closed as well as seeing people walk in? Who knows. The new management has done all they can to make the store miserable.
Logan Borchert
Like the most recent review, something definitely happened between the past couple days. I just came to this location a couple of days ago and I come a lot for work food and a quick and cheap meal. Now I walk in and it’s completely different staff that has no idea what they’re doing. The bread isn’t formed correctly. They don’t know which sub is which and don’t know ingredients or sauces. They basically threw people behind the counter and said go. Not a great sign especially since the owner/manager was ‘helping’ out too. Looks like someone new is running the place and has his family running the show. I wasn’t a fan of the previous staff because some were very slow or rude, but they’re a mile better than this new crew. Feeling very sorry for the people who probably just lost their jobs or a lot of their hours. Sucks to say I won’t be going to Subway anytime soon. It’s a matter of time before the Doordashers realize they don’t know what they’re doing either (Very awkward situation when they begin to pile up at the desk and nothing is ready) and begin canceling orders.
This is consistently the worst subway. Every single time I’m here I think to myself this can’t possibly get any worse, then I go again a few months later cause it’s close and they manage to be worse somehow tonight they were somewhat busy and one of the girls decided she was “done” and left while another girl hid in the back doing dishes, I commend the gentleman that was actually working and was trying to keep up but everything else sucked we ordered hot subs, and they sat on the counter so long waiting for veggies that they were cold by the time they got anything on them
Food: 2
Service: 1
The subway in kimberly has screwed up our order. Tried them again and screwed it up again. The subs were mediocre and the cookies were hard. Drive to a different 1.
Atmosphere: 2
Food: 2
Service: 1
Excellent family-owned business good people, hard workers, very friendly
Atmosphere: 4
Food: 4
Service: 4
Save your money. Go to a different subway Absolutely! The worst customer service I've ever had ordered a 12-in grilled chicken and avocado. Explain to me why the guy that was making my sandwich only put on a scoop and a half of grilled chicken and then when I tried to correct him he said that he can charge me for double and I said why would I want you to charge me for what is supposed to be on my sandwich and then he got all mad and tried to argue with me and when I told him that we can continue he tried to show me paper that states how much chicken is supposed to be on the sandwich. Never in my life. Have I ever seen anybody at Subway do this? I will no longer be you throwing my money away because this is a total rip-off almost $15 for this sandwich. I could have got a complete meal at Jersey Mike's
Atmosphere: 2
Food: 1
Service: 1
Clean restaurant, friendly staff, but they cut the meat thinner than any other Subway I've been too. Really disappointed.
Atmosphere: 5
Food: 1
Service: 5
They only put four slices of turkey on my bread it was terrible it was a rip-off I think the guy saved the turkey for himself if he does that to everybody he can get a nice sub sandwich for himself eh rip off
Food: 1
Always quick to make my sandwich and remember my order
Atmosphere: 5
Food: 5
Service: 5
Good service very nice employee nice clean subway a nice sandwich a nice food
Atmosphere: 5
Food: 5
Service: 5
The tuna at subway is my favorite, so much so that im still willing to pay over 10$ for a footlong. But when they put the smallest scoop possible that the tuna doesn't even cover my sub, I will try a different subway and see if they are more generous. The staff is always nice but the company is getting way to cheap yet they keep jacking up there prices. I might just give up subway all together.
Atmosphere: 5
Food: 2
Service: 5
I called a day in advance to order 20 sub boxes for our baseball team as we had a double header nearby the next day. The manager was very helpful and kind. They had my order ready on time and even carried it out to my car for me. Would highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Its always very good food.
I would like to try their bowls sometime, I heard they were good.
I used to eat the sub's the way they were, but have now changed my diet. I don't like so much bread. I do compromise when that happens. I will take the inside of the sandwich and make it into some kind of salad. That's good to.
All in all I have liked their sub's.
Atmosphere: 5
Food: 5
Service: 5
Staff is very nice and friendly nice meal
I was go every day for that store my lunch break. I saw that new staff really friendly, really helpful. food quality really fresh and so clean thanks for Subway staff
They replaced all of the staff, new management has no idea how to make the subs on the menu, from what I hear they were threatening to cut pay of people who would stay from before the new management. I dared try to order online the other day and it just instantly voided my order, drove by and the open sign was off, no sign or anything to tell customers what's going on, if they were open or closed as well as seeing people walk in? Who knows. The new management has done all they can to make the store miserable.
Like the most recent review, something definitely happened between the past couple days. I just came to this location a couple of days ago and I come a lot for work food and a quick and cheap meal. Now I walk in and it’s completely different staff that has no idea what they’re doing.
The bread isn’t formed correctly. They don’t know which sub is which and don’t know ingredients or sauces. They basically threw people behind the counter and said go. Not a great sign especially since the owner/manager was ‘helping’ out too. Looks like someone new is running the place and has his family running the show.
I wasn’t a fan of the previous staff because some were very slow or rude, but they’re a mile better than this new crew. Feeling very sorry for the people who probably just lost their jobs or a lot of their hours.
Sucks to say I won’t be going to Subway anytime soon. It’s a matter of time before the Doordashers realize they don’t know what they’re doing either (Very awkward situation when they begin to pile up at the desk and nothing is ready) and begin canceling orders.
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