Vacuuming while people are present kinda ruined the atmosphere, but I get it, teens want to get out as soon as possible. Service was decent when we ordered food at 5:51. The place said it was open until 9pm and we ordered some desert at 8:10 which was difficult as no one could be found at the counter. Finally my girlfriend peeked through the food pass to witness a dance party in the kitchen. As we waited 20 mins for a cookie, we chatted with someone else who was waiting for cheesey bread for 40 mins and thought the notification pick was broken and also sat waiting. Usually it has been decent at the location but tonight was a miss.
I decided to check the place out, see how “newer and better” it was. Last time I went before this last visit was back when they still had the animatronics.
First of all, the food was way pricier than I remember it being, secondly, I was outraged seeing an advertisement for Ryan’s World on the big screen where the stage used to be, is it not clear to the public that his parents should be arrested for all the abuse behind all this? Why does CEC still support it?
Oh and here’s the straw that broke the camel’s back. The technician there, Kevin, cussed at me for no reason. Since I know he worked there a long time, I was just curious to see what his thoughts were about all the changes and such.
But get this, I didn’t even say 4 words to the guy, all I did was say hi and introduce myself, he says “I don’t give a shit, I’m busy.” Like come on, I don’t know what’s wrong with your life, or if you hate your job, but you have no right to cuss at a guest like that.
That was enough proof right there that this Chuck E. Cheese is no longer the family friendly place of joy it once was, but now a passive aggressive disgusting shell of what it used to be.
If you wanna take your kids to a Chuck E. Cheese, take them to the one in Springfield Illinois. Not only do they have animatronics, but the staff there is much friendlier. As for a local ordinary arcade near Wisconsin or Minnesota, there’s plenty others that are much better than this sad shell of what it was.
Please, for the love of god, don’t make the mistake of taking your kids somewhere where people are only there to make a check, this is one of those places.
Ultimately, I’m never stepping foot into this location again, I hope to god it closes down.
Atmosphere: 1
Food: 2
Service: 1
Ranon Sprain
I haven’t been here in years and today was a reminder of why. Waited in line to pay 55 dollars for a sampler platter, two sodas and half hour of play time. Three different sodas were out and I let two different employees know which one replied with “we’re really busy”. I waited 15 mins, checked and still running clear. Gave up. Party was done at 2:30 and 2:24 I went to the counter asking where my sampler platter was a 1.5 hours later. Mind you, two other people in our party did not receive their pizzas who were in line right behind me. One had to go up and ask about it at 2:20 and it was finally in the oven after asking two different employees. The other pizza wasn’t even made and they requested to have theirs boxed up to go. I’m not sure who’s running the place but it surely isn’t what it used to be. Oh and then they have the audacity to complain about the 3pm parties coming in and the 12:30 parties not out yet. Perhaps if they offered better service as a business for the over paying customers, it wouldn’t be an issue. Over priced and poorly ran. One of the kids even made it out the door without being checked. What is the point of the hand stamp?
If you need a job, go apply. They need your help.
Atmosphere: 3
Food: 1
Service: 1
Thomas MacFarlane
Didn't go here 😕.
Atmosphere: 1
Food: 1
Service: 1
Taryn
Fantastic all the way around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Stephanie Farrington
My husband and I took our girls there this evening and they had a blast, as usual. The cherry on top was that the kids got to meet Chuck E. Our youngest is obsessed with him and it was a dream come to true for her... better than meeting Santa if you ask her. Shout out to Maddie. She was so kind and my kids really like her. All of the employees are fantastic every time we go though. Highly recommend.
Sunshine Fever (Mony K)
maybe a tad pricey on the food and fun. still not as expensive as arcade places or knuckle heads.
Atmosphere: 5
Food: 5
Service: 4
Gloria Rup
We had my grandson's birthday party there. We all had a great time, and the person assigned to our table was a great hostess.
Kid-friendliness: Of course, it is designed to let a kid be a kid, and some grown-ups also. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Pizza, Cotton Candy, Party Pack
Fun Fun
Atmosphere: 5
Food: 5
Service: 5
Vacuuming while people are present kinda ruined the atmosphere, but I get it, teens want to get out as soon as possible. Service was decent when we ordered food at 5:51. The place said it was open until 9pm and we ordered some desert at 8:10 which was difficult as no one could be found at the counter. Finally my girlfriend peeked through the food pass to witness a dance party in the kitchen. As we waited 20 mins for a cookie, we chatted with someone else who was waiting for cheesey bread for 40 mins and thought the notification pick was broken and also sat waiting. Usually it has been decent at the location but tonight was a miss.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pepperoni Pizza, Giant Warm Cookie
Bad service for real dont go here
Atmosphere: 1
Food: 1
Service: 1
I decided to check the place out, see how “newer and better” it was. Last time I went before this last visit was back when they still had the animatronics.
First of all, the food was way pricier than I remember it being, secondly, I was outraged seeing an advertisement for Ryan’s World on the big screen where the stage used to be, is it not clear to the public that his parents should be arrested for all the abuse behind all this? Why does CEC still support it?
Oh and here’s the straw that broke the camel’s back. The technician there, Kevin, cussed at me for no reason. Since I know he worked there a long time, I was just curious to see what his thoughts were about all the changes and such.
But get this, I didn’t even say 4 words to the guy, all I did was say hi and introduce myself, he says “I don’t give a shit, I’m busy.” Like come on, I don’t know what’s wrong with your life, or if you hate your job, but you have no right to cuss at a guest like that.
That was enough proof right there that this Chuck E. Cheese is no longer the family friendly place of joy it once was, but now a passive aggressive disgusting shell of what it used to be.
If you wanna take your kids to a Chuck E. Cheese, take them to the one in Springfield Illinois. Not only do they have animatronics, but the staff there is much friendlier. As for a local ordinary arcade near Wisconsin or Minnesota, there’s plenty others that are much better than this sad shell of what it was.
Please, for the love of god, don’t make the mistake of taking your kids somewhere where people are only there to make a check, this is one of those places.
Ultimately, I’m never stepping foot into this location again, I hope to god it closes down.
Atmosphere: 1
Food: 2
Service: 1
I haven’t been here in years and today was a reminder of why. Waited in line to pay 55 dollars for a sampler platter, two sodas and half hour of play time. Three different sodas were out and I let two different employees know which one replied with “we’re really busy”. I waited 15 mins, checked and still running clear. Gave up. Party was done at 2:30 and 2:24 I went to the counter asking where my sampler platter was a 1.5 hours later. Mind you, two other people in our party did not receive their pizzas who were in line right behind me. One had to go up and ask about it at 2:20 and it was finally in the oven after asking two different employees. The other pizza wasn’t even made and they requested to have theirs boxed up to go. I’m not sure who’s running the place but it surely isn’t what it used to be. Oh and then they have the audacity to complain about the 3pm parties coming in and the 12:30 parties not out yet. Perhaps if they offered better service as a business for the over paying customers, it wouldn’t be an issue. Over priced and poorly ran. One of the kids even made it out the door without being checked. What is the point of the hand stamp?
If you need a job, go apply. They need your help.
Atmosphere: 3
Food: 1
Service: 1
Didn't go here 😕.
Atmosphere: 1
Food: 1
Service: 1
Fantastic all the way around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
My husband and I took our girls there this evening and they had a blast, as usual. The cherry on top was that the kids got to meet Chuck E. Our youngest is obsessed with him and it was a dream come to true for her... better than meeting Santa if you ask her. Shout out to Maddie. She was so kind and my kids really like her. All of the employees are fantastic every time we go though. Highly recommend.
maybe a tad pricey on the food and fun. still not as expensive as arcade places or knuckle heads.
Atmosphere: 5
Food: 5
Service: 4
We had my grandson's birthday party there. We all had a great time, and the person assigned to our table was a great hostess.
Kid-friendliness: Of course, it is designed to let a kid be a kid, and some grown-ups also. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Pizza, Cotton Candy, Party Pack
Restaurantji Recommends
maybe a tad pricey on the food and fun. still not as expensive as arcade places or knuckle heads.
Atmosphere: 5
Food: 5
Service: 4
Used to hate the pizza but it has changed and is so much better now
Atmosphere: 5
Food: 5
Service: 5
My son wanted to go here. He loved it. For me it was stimulation overload. Everyone working there is very friendly and patient.
Atmosphere: 3
Food: 3
Service: 5
Vegetarian options: Salad bar, veggie pizza
Parking: Parking in lot by Chuckee Cheese, plus large lot shared with other stores next to them. 50+
Kid-friendliness: Kid-friendly games,
Wheelchair accessibility: Flat entrance into Chuckee cheese and seating at the tables.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Supreme Pizza
Great place to host a kid's birthday party.
Atmosphere: 5
Food: 5
Service: 5
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