Very rude ppl. The guy who took my order (drive thru) to the gal who handed me my food. I asked for a cup carrier and she said "yep". Handed my coffee and donuts to me as I was saying thank you and shut the window on my face. I will not be going back, a smile, "good morning, hello, thank you, come again." An acknowledgement is always appreciated. If you hate your job then quit, if you're having a bad day, remember your manners. Both should be fired.
Juan C
So much for my morning coffee. I could see the person standing in the back but apparently it was too much to take care of the customer at the drive thru.
Atmosphere: 1
Food: 4
Service: 1
Ashton Gallagher
I’ve been coming to this Dunkin since I was in HS and usually don’t write stuff when I have an issue but I went today 11/14/24, ordered ahead aswell, but when I went to pick it up the girl running the microphone was so rude to me and I just thought you know whatever but when I got to the window she was rude there too and when I was going to grab my drink she pushed it at me and I almost dropped it and on top of it all my drink is full of ice I hardly had a drink, I took maybe 5 drinks and it’s gone and now I’m left with a full cup of ice! So disappointed!!
Atmosphere: 1
Food: 2
Service: 1
johnathen bennett
Trash service messed up literally my whole order and wouldn’t fix it would not recommend going here store is ran by adults who act like children
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Scheerer
I have gone to this location multiple times. Each time I go something is always wrong. Breakfast sandwich is messed up, lost the order, forgetting to bring out the order after being asked to pull up, missing donuts. The other location on the north side is more consistent and has never messed up my order.
Atmosphere: 4
Food: 3
Service: 1
stephanie Baile
The employee who helped me was very rude and short and not helpful. I placed a mobile order early in the day and it said it was being made and then completed but when I arrived there was no order. I understand this could have been a glitch in sending over my order but a little help would have been nice. The floor was sticky and I will not be returning to this location.
Atmosphere: 1
Service: 1
Payton Cook
Service is timely but every single time I’ve been here they’ve messed up my order. I’m done going back, you get a bad review now.
Atmosphere: 4
Food: 3
Service: 2
Sandi Miller
Sticky floors. Need to wash floors
Atmosphere: 3
Food: 5
Service: 4
James Genz
Store was open till 8pm, I ordered a mobile order at 7:10pm. Show up at 7:20 with the store locked and ignoring me. You don't rob customers trying to close early for one.
I'm getting my refund and never spending a single dime here again.
Atmosphere: 1
Food: 2
Service: 1
Peter James
Slower than molasses and they somehow ran out of eggs. I’d rather sit in traffic than wait on this
This Dunkin was terrible first the only good thing we got was the crosanet breakfast sandwich and all the other food we got us cold we got the wake up and wrap sandwich and it was cold and taste like windex then we got the Dunkin wraps they were soagy and nasty there where only 2 people working and I hade to wait 10 min before saying hey I need to order my food and the person kept getting our orders wrong and we got the pumpkin spice chai latte and we ask for extra pumpkin and they did not put extra pumpkin and we watch then make our stuff 0/10
Atmosphere: 1
Food: 1
Service: 1
Natasha Schutzkus
The employees are so rude here. The store manager himself took my order, completely ignored me standing at the counter until I said something, and never said any pleasantries like "Hello" or "What can I get for you?". Just blankly stared at me and gave me vague answers when I asked about the menu. When I paid he never said thank you or anything at all to me. The bathrooms were disgusting and the floor was covered in sticky residue, the paper was out and there were no employees willing yo listen to me ask for more paper towels. The manager is just the worst, the staff is actually decently friendly. Don't know how he keeps that place in business.
Atmosphere: 1
Food: 4
Service: 1
autum miller
Quick and efficient. In and out within 3 minutes & I didn’t even have a pickup!
anthony longo
One of my favorite places in La crosse to get coffee, they are always quick to get my order out and the coffee is always fresh. Grandma is always a pleasure to deal with!
Atmosphere: 5
Food: 5
Service: 5
Robert Bischel
Friendly staff, fast service and an even better kewi/watermelon lemonade
Very rude ppl. The guy who took my order (drive thru) to the gal who handed me my food. I asked for a cup carrier and she said "yep". Handed my coffee and donuts to me as I was saying thank you and shut the window on my face. I will not be going back, a smile, "good morning, hello, thank you, come again." An acknowledgement is always appreciated. If you hate your job then quit, if you're having a bad day, remember your manners. Both should be fired.
So much for my morning coffee. I could see the person standing in the back but apparently it was too much to take care of the customer at the drive thru.
Atmosphere: 1
Food: 4
Service: 1
I’ve been coming to this Dunkin since I was in HS and usually don’t write stuff when I have an issue but I went today 11/14/24, ordered ahead aswell, but when I went to pick it up the girl running the microphone was so rude to me and I just thought you know whatever but when I got to the window she was rude there too and when I was going to grab my drink she pushed it at me and I almost dropped it and on top of it all my drink is full of ice I hardly had a drink, I took maybe 5 drinks and it’s gone and now I’m left with a full cup of ice! So disappointed!!
Atmosphere: 1
Food: 2
Service: 1
Trash service messed up literally my whole order and wouldn’t fix it would not recommend going here store is ran by adults who act like children
Atmosphere: 1
Food: 1
Service: 1
I have gone to this location multiple times. Each time I go something is always wrong. Breakfast sandwich is messed up, lost the order, forgetting to bring out the order after being asked to pull up, missing donuts. The other location on the north side is more consistent and has never messed up my order.
Atmosphere: 4
Food: 3
Service: 1
The employee who helped me was very rude and short and not helpful. I placed a mobile order early in the day and it said it was being made and then completed but when I arrived there was no order. I understand this could have been a glitch in sending over my order but a little help would have been nice. The floor was sticky and I will not be returning to this location.
Atmosphere: 1
Service: 1
Service is timely but every single time I’ve been here they’ve messed up my order. I’m done going back, you get a bad review now.
Atmosphere: 4
Food: 3
Service: 2
Sticky floors. Need to wash floors
Atmosphere: 3
Food: 5
Service: 4
Store was open till 8pm, I ordered a mobile order at 7:10pm. Show up at 7:20 with the store locked and ignoring me. You don't rob customers trying to close early for one.
I'm getting my refund and never spending a single dime here again.
Atmosphere: 1
Food: 2
Service: 1
Slower than molasses and they somehow ran out of eggs. I’d rather sit in traffic than wait on this
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This Dunkin was terrible first the only good thing we got was the crosanet breakfast sandwich and all the other food we got us cold we got the wake up and wrap sandwich and it was cold and taste like windex then we got the Dunkin wraps they were soagy and nasty there where only 2 people working and I hade to wait 10 min before saying hey I need to order my food and the person kept getting our orders wrong and we got the pumpkin spice chai latte and we ask for extra pumpkin and they did not put extra pumpkin and we watch then make our stuff 0/10
Atmosphere: 1
Food: 1
Service: 1
The employees are so rude here. The store manager himself took my order, completely ignored me standing at the counter until I said something, and never said any pleasantries like "Hello" or "What can I get for you?". Just blankly stared at me and gave me vague answers when I asked about the menu. When I paid he never said thank you or anything at all to me. The bathrooms were disgusting and the floor was covered in sticky residue, the paper was out and there were no employees willing yo listen to me ask for more paper towels. The manager is just the worst, the staff is actually decently friendly. Don't know how he keeps that place in business.
Atmosphere: 1
Food: 4
Service: 1
Quick and efficient. In and out within 3 minutes & I didn’t even have a pickup!
One of my favorite places in La crosse to get coffee, they are always quick to get my order out and the coffee is always fresh. Grandma is always a pleasure to deal with!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, fast service and an even better kewi/watermelon lemonade
Atmosphere: 5
Food: 5
Service: 5
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