Delivered to the wrong address after given clear instructions on where to deliver to. I called and they were being completely rude. Talking back to me very unprofessionally. Customer service is terrible at this location which is the one on Pearl Street. Would NOT recommend.
Food: 5
Service: 1
Carri Galster
They failed to make more bread which caused over an hour wait on our food after putting in an online order. Then did not notify me when the order was ready so we waited in the store for 20 more minutes just to find out the order was sitting behind the counter. When we entered the store the manager greeted us with a “YOU’RE GOING TO HAVE TO WAIT”. Honestly not the first time I’ve had a poor experience here. Go to the other locations.
Atmosphere: 1
Food: 4
Service: 1
Marshal Harris
In 2017 I got food poisoning from the onalaska location went to the store and was told not their problem. Order tonight and food never comes, the delivery driver hangs up and my money is not refunded. Are you serious
Atmosphere: 1
Food: 1
Service: 1
Melissa Zamzow
The staff was friendly & quick. The restaurant was packed but I was in & out in 5 minutes with my Turkey Tom sandwich.
Atmosphere: 4
Food: 4
Service: 4
t bigdaddy
At Gundersen hospital ordered sandwiches as being discharged but Jimmy John’s won’t accept either of our credit / debit cards which have plenty of money in both . Tried several times says not a valid card . We gave up . Went to Pickermans & all was good
Bj Guderian
Steer clear of delivery service! It took almost an hour from app order to delivery. And they didn't even follow simple instructions for cutting our 2 sandwiches in half. Sad .
Atmosphere: 1
Food: 4
Service: 1
Matt Hastings
Can't believe how they can keep up, placed a pick up order, got here. Pretty much a full house with people lined out the door. They were all on the ball, not over stressed, I got out way quicker then imagined. Seeing the over load of tickets on the line. Even with the rush my food came out perfect. Incredible thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Nichol Bowman
Ordered online, waited for over an hour for my delivery and tried calling the store to check and see where my order was. The store never answered the phone. After calling the store over a dozen times, they did not answer. My order was placed and paid for online. I had to call another Jimmy John's store/location to find out what happened to my order. Fortunately, the Losey Blvd. store helped me place my order and they delivered it to me instead.
Service: 1
Oz Mul
Well I work there so I am a bit bias, but would recommend. As we have the best sandwiches hands down. I get one every night after work and I've yet to get tied off them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
Richard Stoddard
Very friendly staff. Accommodating and genuine. Food is always great. Very helpful. Fantastic food! Make sure you tip your sandwich maker.
Delivered to the wrong address after given clear instructions on where to deliver to. I called and they were being completely rude. Talking back to me very unprofessionally. Customer service is terrible at this location which is the one on Pearl Street. Would NOT recommend.
Food: 5
Service: 1
They failed to make more bread which caused over an hour wait on our food after putting in an online order. Then did not notify me when the order was ready so we waited in the store for 20 more minutes just to find out the order was sitting behind the counter. When we entered the store the manager greeted us with a “YOU’RE GOING TO HAVE TO WAIT”. Honestly not the first time I’ve had a poor experience here. Go to the other locations.
Atmosphere: 1
Food: 4
Service: 1
In 2017 I got food poisoning from the onalaska location went to the store and was told not their problem. Order tonight and food never comes, the delivery driver hangs up and my money is not refunded. Are you serious
Atmosphere: 1
Food: 1
Service: 1
The staff was friendly & quick. The restaurant was packed but I was in & out in 5 minutes with my Turkey Tom sandwich.
Atmosphere: 4
Food: 4
Service: 4
At Gundersen hospital ordered sandwiches as being discharged but Jimmy John’s won’t accept either of our credit / debit cards which have plenty of money in both . Tried several times says not a valid card . We gave up . Went to Pickermans & all was good
Steer clear of delivery service! It took almost an hour from app order to delivery. And they didn't even follow simple instructions for cutting our 2 sandwiches in half. Sad .
Atmosphere: 1
Food: 4
Service: 1
Can't believe how they can keep up, placed a pick up order, got here. Pretty much a full house with people lined out the door. They were all on the ball, not over stressed, I got out way quicker then imagined. Seeing the over load of tickets on the line. Even with the rush my food came out perfect. Incredible thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Ordered online, waited for over an hour for my delivery and tried calling the store to check and see where my order was. The store never answered the phone. After calling the store over a dozen times, they did not answer. My order was placed and paid for online. I had to call another Jimmy John's store/location to find out what happened to my order. Fortunately, the Losey Blvd. store helped me place my order and they delivered it to me instead.
Service: 1
Well I work there so I am a bit bias, but would recommend. As we have the best sandwiches hands down. I get one every night after work and I've yet to get tied off them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
Very friendly staff. Accommodating and genuine. Food is always great. Very helpful. Fantastic food!
Make sure you tip your sandwich maker.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very helpful customer service and quick
Always great service and food. I never have a bad experience there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
Evan was Great, he delivered sooooo fast, like a cheetah ?. I'm so glad he was there to bring me my food. AND WE SHARE THE SAME NAME!!!! WAY TO GO
Atmosphere: 5
Food: 5
Service: 5
My driver was Evan, he was very pleasant and personable. He deserves free stuff!
Atmosphere: 5
Food: 5
Service: 5
Downtown La Crosse. Atmosphere sucks anyway. ?
Dietary restrictions: I am non-dairy and they accommodated me beautifully.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
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