Ordered the Grinch Happy Meal and didn't receive the socks. Went back to them and was told there out. Why offer the Meal to pay extra for something you don't get?
Atmosphere: 3
Food: 3
Service: 2
Ron Steffens
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
bytorbusch
There is only one Coke product that I liked, Mello Yellow and you got rid of it. So Hardee's for breakfast.
Atmosphere: 5
Food: 1
Service: 5
Jennifer Song
Honestly- I would give ZERO if it would let me.
I Went through the drive-through to pick up a meal for my daughter who was just getting off from practice And ordered the double meal for Her. They get the order wrong. Ask me to pull up to the next window to wait. I realize after 6 cars or so pass by that I had sat there for 10 minutes and nobody has come to bring me my sandwich. I had to go park, walk in and asked for a manager, told her what happened and she tells me oh I’m sorry that wasn’t communicated - when it was a manager who told me to pull up. Nevertheless, I asked for my money back because I was upset, returned the food and was late to pick up my daughter and still had no food for her.
This is unacceptable and terrible service- she did nothing to reconcile the situation.
Linda A
Messed up my order, TWICE came back. I was super understanding (even though I live twenty miles away) came back Gave me attitude for their mess up. Told me they promoed my already paid for meal- (NOPE) they definitely didn’t. Lied, and honestly if I’m going to pay 8.49 for breakfast I’d rather go somewhere I’m treated with respect especially when it was their fault! Stay clear unless you want to be disrespected for their mistakes!
Atmosphere: 1
Food: 1
Service: 1
Brad Spoo
Big Mac had enough special sauce on it for three Big Mac's
Atmosphere: 4
Food: 2
Service: 4
James Stock
Food could've been a little warmer, otherwise great prices.
Atmosphere: 4
Food: 4
Service: 5
no name
I will be going out of my way to onalaska from now on because every time i go through this mcdonald’s there is always a problem. For starters, i have had hair in my food more than once and i still have not received my refund even after calling the 2nd time. Not only is it the hair, but it is also the fact that their equipment always has some sort of problem whether it is the drive thru screen or their headsets or any other equipment. I am beginning to experience too many issues at this Mcdonald’s and it is getting sickening
Atmosphere: 1
Food: 1
Service: 1
Kitzie
Asked 3 times for a drink carrier. Never got one, so I ended up juggling 3 large drinks and 2 bags of food out to my car.
We when though the drive thru and our order was taken fine. We were a little surprised 2 kids meals and 2 large meals came to 35$, but understandable. However the QUALITY of these chicken wraps is poor. We did try them their first week in restaurants; today there is hardly any cheese, the tortilla was folded over itself in the wrap, and just drowned in spicy sauce. The George Street store always has the worst quality for us, so I’d recommend a different location.
Atmosphere: 3
Food: 2
Service: 3
Teresa Patton
They always give out the frozen drinks but make me pull up to wait for my food. By the time I get my food the drinks are melted. Ridiculous!
Atmosphere: 1
Food: 2
Service: 2
Md Islam
Nice service
Heidi Wilson
Fast food = Fat food and i only ate there a handful of times. It's a child's playhouse full of germs, sweaty kids,and messy stations. If it is going to be Family friendly it should be kept germ free, clean, and stocked. It a busy place and long lines in the drive thru. There needs to be training on speed and maybe multiple people at the door.
Too bad that they discontinued the mcrib already.
Atmosphere: 5
Food: 5
Service: 5
Ordered the Grinch Happy Meal and didn't receive the socks. Went back to them and was told there out. Why offer the Meal to pay extra for something you don't get?
Atmosphere: 3
Food: 3
Service: 2
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
There is only one Coke product that I liked, Mello Yellow and you got rid of it. So Hardee's for breakfast.
Atmosphere: 5
Food: 1
Service: 5
Honestly- I would give ZERO if it would let me.
I Went through the drive-through to pick up a meal for my daughter who was just getting off from practice And ordered the double meal for Her. They get the order wrong. Ask me to pull up to the next window to wait. I realize after 6 cars or so pass by that I had sat there for 10 minutes and nobody has come to bring me my sandwich. I had to go park, walk in and asked for a manager, told her what happened and she tells me oh I’m sorry that wasn’t communicated - when it was a manager who told me to pull up. Nevertheless, I asked for my money back because I was upset, returned the food and was late to pick up my daughter and still had no food for her.
This is unacceptable and terrible service- she did nothing to reconcile the situation.
Messed up my order, TWICE came back. I was super understanding (even though I live twenty miles away) came back Gave me attitude for their mess up. Told me they promoed my already paid for meal- (NOPE) they definitely didn’t. Lied, and honestly if I’m going to pay 8.49 for breakfast I’d rather go somewhere I’m treated with respect especially when it was their fault! Stay clear unless you want to be disrespected for their mistakes!
Atmosphere: 1
Food: 1
Service: 1
Big Mac had enough special sauce on it for three Big Mac's
Atmosphere: 4
Food: 2
Service: 4
Food could've been a little warmer, otherwise great prices.
Atmosphere: 4
Food: 4
Service: 5
I will be going out of my way to onalaska from now on because every time i go through this mcdonald’s there is always a problem. For starters, i have had hair in my food more than once and i still have not received my refund even after calling the 2nd time. Not only is it the hair, but it is also the fact that their equipment always has some sort of problem whether it is the drive thru screen or their headsets or any other equipment. I am beginning to experience too many issues at this Mcdonald’s and it is getting sickening
Atmosphere: 1
Food: 1
Service: 1
Asked 3 times for a drink carrier. Never got one, so I ended up juggling 3 large drinks and 2 bags of food out to my car.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Quick easy n cheap
Atmosphere: 5
Food: 5
Service: 5
We when though the drive thru and our order was taken fine. We were a little surprised 2 kids meals and 2 large meals came to 35$, but understandable. However the QUALITY of these chicken wraps is poor. We did try them their first week in restaurants; today there is hardly any cheese, the tortilla was folded over itself in the wrap, and just drowned in spicy sauce. The George Street store always has the worst quality for us, so I’d recommend a different location.
Atmosphere: 3
Food: 2
Service: 3
They always give out the frozen drinks but make me pull up to wait for my food. By the time I get my food the drinks are melted. Ridiculous!
Atmosphere: 1
Food: 2
Service: 2
Nice service
Fast food = Fat food and i only ate there a handful of times.
It's a child's playhouse full of germs, sweaty kids,and messy stations. If it is going to be Family friendly it should be kept germ free, clean, and stocked.
It a busy place and long lines in the drive thru. There needs to be training on speed and maybe multiple people at the door.
Atmosphere: 2
Food: 2
Service: 3
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