Arby's

4 Collins Ct, Madison
(608) 222-2400

Recent Reviews

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Anson Jimenez

Really felt short changed.I go to arby's often . I didn't feel like they put enough sauce on my gyro. then I requested more sauce and they charged me... Maybe it's pretty minor but to me, it is not. I've included pictures you be the judge. I don't have issues with other stores, but this one I do.

Atmosphere: 3

Food: 1

Service: 3

Trayce B

Went through the drive through at 22:30 or so. The fries were lukewarm at best and completely stale. Worse though was the roast beef sandwich which was actually cold. Absolutely revolting, I had to throw it away.

Atmosphere: 1

Food: 1

Service: 1

Scott Copus

Ordered BBQ brisket and they forgot the sauce... I didn't have time to go back or even wanted to bother calling them.. life goes on just won't go back there

Atmosphere: 1

Food: 1

Service: 1

David

Love it

Ambyr Hails

Weird that it's connected to a gas station but everything was pretty good. I did pay extra for extra condiments and cheese and was not given them. But otherwise the food was normal.

Atmosphere: 2

Food: 2

Service: 2

Mary Brady

Only got half my order.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Half Pound Roast Beef

Evan Danielewski

The guy working the drive thru on Wednesday, March 26 during 2:45-3:00PM was one of the most kindest, and professional drive thru workers I have had the pleasure of interacting with. These days it is hard to come around people who are kind like that, and I appreciated how welcoming this person was! Thank you for a solid experience, I’ll be swinging through the Drive Thru again soon!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Classic Roast Beef

Kyle Seils

Went through the drive thru after a long day of work and instantly had Ace, the assistant manager, making me laugh. Great guy, great service. He's what every customer looks for in someone working with their food. Highly recommend this location just because of him.

Atmosphere: 5

Food: 4

Service: 5

Bryan Riesen

Polite hot fresh food

Food: 5

Service: 5

Mark L

Little bit of a wait to get food as it was the start of the dinner rush, but Ace (who was handling drive through) was very friendly with exceptional courtesy.

Atmosphere: 3

Food: 5

Service: 5

Lisa Mulcahy

I have given this location three tries. The first two, a guy was at the drive-through window and did not speak, Let me say that again, he DID NOT SPEAK. Not one word through the whole transaction. WHY does he have a job working with the public?! He only just stared at me until I realized he was in the window. He never spoke one word during the whole transaction. Tonight I gave it a third try, Besides, not asking me what size combo I wanted, the girl at the drive-through gave me my money in a pile with the change on top, and it dropped on the ground which I could not retrieve, and they didn’t reimburse me. Hey Arby’s! I thmuch crumpled up and handed to me. Some of my change fell on the ground, which I could not retrieve and I was not reimbursed for. Please train your employees this is just unacceptable. In the “old” they would’ve been fired and they should be. Why is terrible and/or lack of, customer service exceptable?!!!!!!!!

Atmosphere: 1

Food: 4

Service: 1

Hassan Javaid

Dirty resturant l ever saw.

Atmosphere: 1

Food: 1

Service: 1

Jennifer J

Sandwich was so cold, but fries were good. Worried about cleanliness of store inside, lots of garbage outside

Thomas

Nice people.

Atmosphere: 5

Food: 5

Service: 5

Janette Wilson

Excellent service and fresh food

Food: 5

Service: 5

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