Auntie Anne's

115 E Towne Way, Madison
(608) 663-2722

Recent Reviews

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Annaleise Romeis

Lady lied about the freshness of the pretzels. I tried the pretzel and didn’t like it because it was not fresh but she refused to give me a fresh one instead.

Atmosphere: 1

Food: 1

Service: 1

Matthew T Eischen

Best pretzels ever. Remember to get cheese sauce!

Atmosphere: 5

Food: 5

Service: 5

Cat Cat

I've loved this peak of mall food location for my whole life, and lemme tell ya pal, these guys are great. Multiple times I would go there in my usual comfy attire. Third eye, goth dress, cat ears and tail, just my everyday. And I was treated with up most respect and kindness like every other customer. No weird glances or comments at all! Those are the things I'd get in a Walmart, but not Auntie Anne's.

They got my back with their fantastic pretzel dogs. They're always hot and ready, almost like it was just for me. But oh ho ho, get ready for this, if you haven't had a strawberry smoothie from here? Gaw I can't tell you in perfect words just how wondrous my first one was. I just had a food-gasm about it frankly. You should get one if you love a tasty cold fruity drink.

The photo is from just last week when I was enjoying a lovely picnic with a pal of mine. However, side story, the mall security seemed to not like the idea. Allow me to vent/explain;

Mall security walked up to us within ten minutes or so and said that we had to keep shoes on and could only eat in the food court. We weren't being loud or messy, we were on the carpeted resting area on top of my blanket, we kept the food close to us so it wouldn't get on the floor. Tbh the only thing they should've reasonably held us for was the fact that I was sort of in the way of one of the benches. But that's it. Plus, I have sensory issues as an autistic customer so eating where all the noise and heat was wouldn't have worked for me.

Needless to say, we chose to eat our yummy food outside the mall after that. Didn't wanna cause trouble with the rules as I really like this Auntie Anne's location.
☕️Here's to getting more Auntie Anne's and hoping that the mall itself does better for the people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sugar Pretzel Nuggets Bucket, Original Pretzel Nugget Bucket, No Silverware Required, 6 Dips

Zoe Sims

Fresh, hot and perfect pretzels!

Food: 5

Sarah P

Great pretzel. Great service

JB Bishop

The T- mobile Tuesday deals are not recognized or accepted at this location. The service was the worst I’ve ever received….anywhere. Avoid!!

Jon Scalissi

Great customer service by Jon!

Cherrie Masu-Quie

Very good! i recommend the regular mini pretzel bites, no hot dogs or sugar just the normal mini pretzels are a good starter!

Laura Van Slyke

Just bought and ate the Sliced Lemon Loaf (Sugar Free). Nice moist texture but absolutely NO flavor. Might as well have been white bread.

Danielle Stevens

Love these pretzels. The sweet almond nuggets are so so good. I will be getting them again next time.

Josh T

Fantastic pretzels. Solid variety and specialty drinks as well.

Kirsten Rey

They are so nice and friendly when I go. Even when they are really busy, they smile and have a great attitude. I love that they have rewards as well on an app. Thanks guys 😄

Kirsten Natasha

They are so nice and friendly when I go. Even when they are really busy, they smile and have a great attitude. I love that they have rewards as well on an app. Thanks guys 😄

Eliza Jenning

Best pretzels money can buy. I will be a loyal customer for the rest of my life! Seriously great job guys. Great service too!

Astarte Clark

New management fired the whole staff when they took over. I will never go back.

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