Let me start, employees did a great job at taking care of the business not losing money. Even tho my regular pretzel bites were mediocre warm. Disappointed and ask for hot ones. I was told no. Because their timer said they were fresh. Didn't matter that I, the customer, was unhappy. Asked for a refund and they said no. Now wait...you get what you get? I have been there twice before and had such good experience. Hot and pleasant. These employees did what they were trained to do and let an unhappy customer leave so upset cause my money paid for less than expected food experience. Not their fault. Timer was right so I'm unhappy with my purchase. But the hot dog pretzels they gave me was hot. My husband and son agreed.
Cora Sopkin
Staff is always really friendly and they know me by name and my go to order <3
Claire
Polite staff, great food. I love stopping here on my walks for a little weekday treat.
Atmosphere: 5
Food: 5
Service: 5
Verlyn Severson
This was cool to see a stand alone version instead of a mall stall. It looked great inside and the staff was nice. It's good there's still a pretzel shop selling a traditional pretzel.
Atmosphere: 5
Food: 5
Service: 5
Reilly Parks
The boys at Jamba. 10/10 getting it done everyday for the dogs. Psyched to be here.
luis londardy navarro castro
Bad service I asked for a product and they gave me another and I went to make the claim and they gave me another that was not the one I wanted
Mike Hunt
My favourite hole in the wall shop, the glory kind! Wish they sold chicken though?
Mason Bielen
One of the worst around. I asked for the juice and they gave me so sweet a drink I thought i'd had had cavities. DO DOn't recommend!!
Kari Pelletier
Great new place downtown Madison. The acai bowl looked like a work of art and tasted wonderful. Pretzel cinnamon bites soft and fresh. Friendly staff!!
Great service, clean store
Let me start, employees did a great job at taking care of the business not losing money. Even tho my regular pretzel bites were mediocre warm. Disappointed and ask for hot ones. I was told no. Because their timer said they were fresh. Didn't matter that I, the customer, was unhappy. Asked for a refund and they said no. Now wait...you get what you get? I have been there twice before and had such good experience. Hot and pleasant. These employees did what they were trained to do and let an unhappy customer leave so upset cause my money paid for less than expected food experience. Not their fault. Timer was right so I'm unhappy with my purchase. But the hot dog pretzels they gave me was hot. My husband and son agreed.
Staff is always really friendly and they know me by name and my go to order <3
Polite staff, great food. I love stopping here on my walks for a little weekday treat.
Atmosphere: 5
Food: 5
Service: 5
This was cool to see a stand alone version instead of a mall stall. It looked great inside and the staff was nice. It's good there's still a pretzel shop selling a traditional pretzel.
Atmosphere: 5
Food: 5
Service: 5
The boys at Jamba. 10/10 getting it done everyday for the dogs. Psyched to be here.
Bad service I asked for a product and they gave me another and I went to make the claim and they gave me another that was not the one I wanted
My favourite hole in the wall shop, the glory kind! Wish they sold chicken though?
One of the worst around. I asked for the juice and they gave me so sweet a drink I thought i'd had had cavities. DO DOn't recommend!!
Great new place downtown Madison. The acai bowl looked like a work of art and tasted wonderful. Pretzel cinnamon bites soft and fresh. Friendly staff!!
Restaurantji Recommends
They sell waffle, sandwich, pretzel and smoothies. The food tastes great and the price is reasonable.
Heaven in every bite and sip!
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