Buffalo Wild Wings

789 University Ave, Madison
(608) 471-5536

Recent Reviews

chris gates

Lying about wait time and completely forgot my group. Not worth it for the mid food

Atmosphere: 1

Food: 2

Service: 1

Alyza Parish

Been waiting over an hour for our food and a server came once in the entire time we’ve been here (about an hour and a half) just to bring us cups. When we asked to refund our food because we’re now late to where we were going after, they refused. Terrible and slow.

Avina Key

I couldn’t tell you how the food was because I waited two hours until I received my food. When I asked for a refund I was not the first to ask for a refund as the man had a pamphlet of names and card numbers from previous refunds that have been asked that night as a former worker and a high capacity service industry job I can’t tell you what they were doing in the back but I can tell you that none of the managers were available and I’m surprised because I’m not sure what they were doing when it came to them being unavailable as no order made it way I’m not sure if they ran out of chicken or such but as my man said he cannot control what the cooks do, but neither can the cooks when it comes to getting orders out. Order number #10108 3/14/2024 5:42pm

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wings and Fries

Mememe Mememe

No service. Basically you have to look up and place your order on your phone. The wings were cold and salty. Very expensive for the quality and experience.

Atmosphere: 3

Food: 1

Service: 1

Tanvi Shahi

no matter whether you are dining in or taking out the service is horrible. I have waited over 20 minutes just to pick up my food because no one was coming to the front to help me despite seeing that I was waiting. food is meh though, they sometimes burn the chicken and under sauce it which makes it taste horrible. But when they do the food well it is great!

Randall Carter

New Mexico Lobos HeadquartersVegetarian options: Cauli wings!!

Atmosphere: 5

Food: 5

Service: 5

Samuel Hughes

Burgers are

Atmosphere: 5

Food: 5

Service: 4

Jon Sievert

I had to give a 1 star no choice for zero stars. Do not go there. Service is slower than slow. No wait staff, so no one cares.

Atmosphere: 1

Food: 1

Service: 1

Patricia Reigstad

Table we chose had great seats and the atmosphere was nice. Beer was good but food was terrible-cold and wings were so small. Definitely not going back.

Atmosphere: 5

Food: 1

Service: 3

Cam R

I had to wait more than an hour for the food and they hadn't even started preparing

Atmosphere: 1

Food: 1

Service: 1

Maria Camila Enriquez Rodriguez

I had to wait more than an hour for the food and they hadn't even started preparing

Atmosphere: 1

Food: 1

Service: 1

J A

Fun to watch games here. Wish they had Beatbox like other BWW

Scott Filla

Sat here for a half hour no one asked us anything they should learn how to operate a business

SkyrimFanboy69

No one around to seat us. There was nothing to indicate that everything is self serve online. Ordered drinks and took an additional 10 minutes to get them. Very few staff which leads to poor service.

Service: 1

Cam Calloway

6 minutes. This location is 6 minutes away from where I work. The delivery service not only had the address wrong (sent me a picture of a building I am not familiar with), but in a language that I didn't understand at all.6 minutes away. Upon getting my order, I noticed a combination of oils, grease and reddish pink fluids dripping, yes dripping from the box. How am I so sure about the color and viscosity? It dripped from the box onto a white floor. This 'blood burger was so pinkish red, I felt sick soon afterwards. That was from only a few bites. I couldn't stomach the rest.How can anyone feel comfortable serving ANYONE food in this condition? Where's the pride in customer service?This location is down on campus and students frequent there. There should be a higher level of quality. This was deplorable. Yes, I am only one customer (no big loss), but this experience has convinced me to prepare lunch from home versus just giving money away, to in turn, have to throw your order away.0 star rating. Highly disappointed.

Food: 1

Service: 1

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