Chang Jiang (East Side Madison)

Owners are terrible & hate to rectify their wrongs. Read the other reviews. Don’t waste your money or time.

Placed order. Said be ready in 15 minutes. Took 30 minutes.
Got home and missing all egg roles ordered.
Called and was put on hold and then hung up on.
No call back or nothing.

Had to stop ordering from there. They never get online orders. I've had to show up more than an hour late. Last one I ordered at 3:30 and did not get there at 6:00.

This place is terrible never again will I go here food has no taste rice was burnt over horrible

Absolutely horrible service. I had placed an order for delivery set at 5pm. It’s approaching 5:30, I called the store three times and was able to reach them with a fourth ring. Story short. The manager said my order was set to 6pm. I told her no, I have a receipt that says 5pm. So I asked for a discount because this was their mishap, he offered to make the order now and have it delivered. I told him I wanted a discounted, he offered a 10.00 discount, I said no. He offered a 15.00 discount, I said no. I said I spent 65.00 in take out, I need a refund. He sound bothered but he agreed to the refund. Don’t use their website service to place an order

Ordered food for delivery. Receipt was right but I received meat dish and I don't eat meat and had to throw it away. I ordered veggie egg roll that was just full of cabbage and didn't taste good, no other veggies inside. Other items were ok but the overall taste was not good. The Deforest Chang Jiang is excellent so its a shame this one was so bad. This branch on the east side I will never order from again.

Ordered online for pickup in 20 min. It's now been 45 min. Will think twice about ordering from here again.

I would not recommend this place. General chicken was rubbery, teriyaki chicken lack of flavor, Singapore noodles lack of flavor. I would say the crab Rangoon was the best part. I’ve had worse Chinese food.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Crab Rangoon

I would not recommend this place. General chicken was rubbery, teriyaki chicken lack of flavor, Singapore noodles lack of flavor. I would say the crab Rangoon was the best part. I’ve had worse Chinese food.

Delicious general tso

Atmosphere: 5

Food: 5

Service: 5

Had the beef in oyster sauce, pork in garlic sauce and chicken lo mein and it was all awesome. Yum, yum!!!

Atmosphere: 3

Food: 5

Service: 5

Ordered Sweet and sour chicken, it was rubbery and taste funny. The rice came fried but absoultly nothing in(egg onion anything?) its just a box of oiled up fried brown rice... Tossed it away. Lesson learned. I should have known better I havent been eating out as much and this is just the cherry to stop again.

Atmosphere: 2

Food: 1

Service: 2

I have Celiac's so I cannot eat here or pretty much at any Chinese restaurant. My husband likes the food and the speed in which your order is ready. Large portions for a decent price. Since it's only a carry out or delivery restaurant, there really isn't an atmosphere.

Atmosphere: 3

Food: 4

Service: 4

Orders were boxed wrong and were also very blan. Will not be going back to this location. Also over charged when we asked for the daily special.

Atmosphere: 2

Food: 2

Service: 4

Called for delivery and was told it would be 48 to 58 minutes. The order arrived in 33 minutes via Doordash! Very impressed ?

Food: 5

Service: 5