The service was great. My food was on time and my order was correct. The staff was professional.
Atmosphere: 5
Food: 5
Service: 5
Nathan Nard
Food is overpriced for what you get.
Atmosphere: 5
Food: 3
Service: 3
Sue Wiese
It was a great visit. The salad was fresh, the soup was do good, and the server was awesome!@!
Atmosphere: 5
Food: 5
Service: 5
Abdullahi Habane
I love chilis.
Mary Machaj
Not many healthy choices
Atmosphere: 5
Food: 3
Service: 5
Josie Vandervest
Amanda needs a raise she is so kind
Atmosphere: 4
Food: 4
Service: 5
Matt H
Great food and service
Atmosphere: 5
Food: 5
Service: 5
PARKER TV
Been a while since we have been here but those crispers are as good as I remember. Our waiter was new but did very well being so. Food did take a while to come out but it was Father's Day and they compensated us for the long wait. I do recommend this place for sure.
Atmosphere: 4
Food: 4
Service: 4
Daniel Groeling
If I had to explain this horrible experience into a phrase, It would be, "That's not my job."
First off, my girlfriend and I drove from Sun Prairie to this location and it may not seem that important to add this, but we try to check in through the website. Perfectly fine. Until we get there and the entire Lobby is completely filled with people. So either the website was wrong, or somebody didn't do their job properly.
So the hostess said that there was open seating right now for two people in the bar area. Which, I'm not the biggest bar person area just because I've been on the receiving end of being forgotten because the bartenders too busy dealing with making drinks instead of waiting on tables.
So we sit down at the table and I can already tell that we were at a corner table that's not really well seen by anybody except for the hosts. So roughly 10 to 15 minutes go by and the bartender says that she's super sorry and that she didn't realize we were even there. But I told her that we were ready to order right away because you know we have plenty of time to look at the menu. So we ordered our drinks and food and I will give her credit though, the drinks came out relatively quickly.
So there was a decent amount of time between when I had ordered and the food had arrived. So I had asked the food Runner if we could get some refills and he said yes. And you want to take a guess what happened? Never saw him again for the rest of the night.
So we start eating our food and quickly we realize that we don't have any silverware. So we look around and none is to be found. Okay, it is what it is. So I had asked the host that was sitting down and wiping down menus for some silverware and it felt like I was asking him for an impossible task he got snarky and simply said that they're behind on dishes. But he did reluctantly get up and go back to the kitchen I'm sure because the silverware he had brought back was wet. So clearly they just came right out of the dishwasher. But in what world though, is wiping down menus more important than doing dishes?
Now at this point, our drinks are pretty much gone at this point and the bartender shows up and says that she'll go grab us a refill on our drinks so at this point, the food Runner never even bothered to even tell the bartender that we needed drinks or the hosts that was trying to deal with people who could stillclearly see our drinks were empty and couldn't be bothered.
Though the part that really irritates me the most, is that the bartender said at the bar and it was just casually talking to like two people for like 5 minutes while making direct eye contact with me the entire time and just not caring. And of course she gets busy with you know making drinks and taking care of the patrons at the bar which I get, but like she constantly kept looking over at me and my girlfriend and just didn't even bother. At this point in the evening, I figured we should just pay on the kiosk instead of just waiting for the bartender who might or might not show up within the hour. And of course, the moment that the transaction is completed on the kiosk, the bartender rushes over with our drinks in hand saying how sorry she was...
Chili's is not what it used to be. Service was lackadaisical when we stopped in for lunch on a weekend and food was so-so at best.
Atmosphere: 3
Food: 3
Service: 3
Madison Flatman
Food was amazing but the service sucked.
Our server kept checking in on the tables behind us and in front and not us. Our appetizer was given and we waited 17 minutes before they came back to ask for our dinner order.Then they gave us stuff we did not ask for and charge us for it. First time in years I’ve ever left a small tip.
Atmosphere: 1
Food: 5
Service: 1
Corey Kidd
Food was absolutely delicious but service was ass no napkins were given when we asked five times starters became laters and waitress was absolutely baffled and on something would not come again unless you are dying on hunger after a tournament for basketball like me ps no tips were given for terrible service
Atmosphere: 2
Food: 3
Service: 1
Kathryn Kozel
Very noisy and crowded - wondering why the Chilli's restaurant on the East Town side of Madison is closed????
Atmosphere: 3
Food: 4
Service: 4
Kevin L
Good atmosphere, service, and the food tasted great. New offerings that taste very good.
Great server. Very attentive!
Atmosphere: 5
Food: 5
Service: 5
The service was great. My food was on time and my order was correct. The staff was professional.
Atmosphere: 5
Food: 5
Service: 5
Food is overpriced for what you get.
Atmosphere: 5
Food: 3
Service: 3
It was a great visit. The salad was fresh, the soup was do good, and the server was awesome!@!
Atmosphere: 5
Food: 5
Service: 5
I love chilis.
Not many healthy choices
Atmosphere: 5
Food: 3
Service: 5
Amanda needs a raise she is so kind
Atmosphere: 4
Food: 4
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Been a while since we have been here but those crispers are as good as I remember. Our waiter was new but did very well being so. Food did take a while to come out but it was Father's Day and they compensated us for the long wait. I do recommend this place for sure.
Atmosphere: 4
Food: 4
Service: 4
If I had to explain this horrible experience into a phrase, It would be, "That's not my job."
First off, my girlfriend and I drove from Sun Prairie to this location and it may not seem that important to add this, but we try to check in through the website. Perfectly fine. Until we get there and the entire Lobby is completely filled with people. So either the website was wrong, or somebody didn't do their job properly.
So the hostess said that there was open seating right now for two people in the bar area. Which, I'm not the biggest bar person area just because I've been on the receiving end of being forgotten because the bartenders too busy dealing with making drinks instead of waiting on tables.
So we sit down at the table and I can already tell that we were at a corner table that's not really well seen by anybody except for the hosts. So roughly 10 to 15 minutes go by and the bartender says that she's super sorry and that she didn't realize we were even there. But I told her that we were ready to order right away because you know we have plenty of time to look at the menu. So we ordered our drinks and food and I will give her credit though, the drinks came out relatively quickly.
So there was a decent amount of time between when I had ordered and the food had arrived. So I had asked the food Runner if we could get some refills and he said yes. And you want to take a guess what happened? Never saw him again for the rest of the night.
So we start eating our food and quickly we realize that we don't have any silverware. So we look around and none is to be found. Okay, it is what it is. So I had asked the host that was sitting down and wiping down menus for some silverware and it felt like I was asking him for an impossible task he got snarky and simply said that they're behind on dishes. But he did reluctantly get up and go back to the kitchen I'm sure because the silverware he had brought back was wet. So clearly they just came right out of the dishwasher. But in what world though, is wiping down menus more important than doing dishes?
Now at this point, our drinks are pretty much gone at this point and the bartender shows up and says that she'll go grab us a refill on our drinks so at this point, the food Runner never even bothered to even tell the bartender that we needed drinks or the hosts that was trying to deal with people who could stillclearly see our drinks were empty and couldn't be bothered.
Though the part that really irritates me the most, is that the bartender said at the bar and it was just casually talking to like two people for like 5 minutes while making direct eye contact with me the entire time and just not caring. And of course she gets busy with you know making drinks and taking care of the patrons at the bar which I get, but like she constantly kept looking over at me and my girlfriend and just didn't even bother. At this point in the evening, I figured we should just pay on the kiosk instead of just waiting for the bartender who might or might not show up within the hour. And of course, the moment that the transaction is completed on the kiosk, the bartender rushes over with our drinks in hand saying how sorry she was...
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Chili's is not what it used to be. Service was lackadaisical when we stopped in for lunch on a weekend and food was so-so at best.
Atmosphere: 3
Food: 3
Service: 3
Food was amazing but the service sucked.
Our server kept checking in on the tables behind us and in front and not us. Our appetizer was given and we waited 17 minutes before they came back to ask for our dinner order.Then they gave us stuff we did not ask for and charge us for it. First time in years I’ve ever left a small tip.
Atmosphere: 1
Food: 5
Service: 1
Food was absolutely delicious but service was ass no napkins were given when we asked five times starters became laters and waitress was absolutely baffled and on something would not come again unless you are dying on hunger after a tournament for basketball like me ps no tips were given for terrible service
Atmosphere: 2
Food: 3
Service: 1
Very noisy and crowded - wondering why the Chilli's restaurant on the East Town side of Madison is closed????
Atmosphere: 3
Food: 4
Service: 4
Good atmosphere, service, and the food tasted great. New offerings that taste very good.
Atmosphere: 4
Food: 4
Service: 4
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