I wouldn’t recommend. The food was pricey, after ordering the cashier put the dirty pager thing they use to alert you that your food is done on top of the “clean” plates that she gave us for our food, the woman’s bathroom was dirty and smelly, the diet Mountain Dew soda was flat and tasted terrible, the floors were sticky, and they forgot to make part of our food order, the arcade was small, on their website they advertise a salad bar however they did not have one, and the staff were not friendly at all.
Quinton Schuchardt
Zoe S is the best birthday host ever.
Atmosphere: 4
Food: 3
Service: 5
Bresha Green
I come here every night it is currently 7:42pm. At 7:35 I asked for a cookie. The female is going to tell me the kitchen is closed. They’re closing drawers and doing nothing at 7:35. My son has autism. He asked for a cookie every time we’re here so when they just refuse to make this cookie, he is gonna have an escalation.
Service: 1
Tiffany Tessen
Always fun here, nice staff, clean too
Atmosphere: 5
Food: 5
Service: 5
Ajaqx
Kids had lots of fun for the birthday party!
Atmosphere: 5
Food: 4
Service: 4
Aaron Keiner
Had my twins 6th bday here. Got the most expensive package for them. And they loved it and keep asking to go back. So i got them a chore chart and once they get 4 stars a month I'll take them back there. They're excited to work towards going again
Atmosphere: 5
Food: 5
Service: 4
Jen O'Donnell
We had the best experience at Chuck E cheese this afternoon :) Not very many people so my 2 year old twins had the run of the place! The pizza was great and came out in decent time! And to the young man behind the counter and handling the ticket prices was amazing his costumer service was great! The 2 men one manager and another man with long hair they need to remember they are in a place with children smile ever once and awhile!
Atmosphere: 5
Food: 5
Service: 5
Levi Aleman
It has really changed since i was a kid but the little ones still seem to enjoy it and thats what matters.
Atmosphere: 3
Food: 5
Service: 5
Lorna Sarcos
I had a party for my daughter and the plan said $100 for 6 children with only unlimited drinks, no food no staff to serve me perfect, when I went to pay they charged me $396 I didn't understand the reason but don't put on the internet something that is not…
Wade Voiss
My grandkids liked it, but I found it expensive for what you get and how overly crowded it was. Couldn't move without tripping over
I had my daughter’s birthday at Chuck e Cheese and it was so much fun for my girls.
Preston the manager was awesome and so were all of the staff.
It was a lot of fun and we’ll definitely be back.
Zee L
I am writing to express my disappointment regarding the treatment my family and I received on January 19, 2025, during a phone call with the manager on duty at this location.
My family follows a particular diet that includes avoiding food coloring, and as such, I pack lunches for my six children to ensure their dietary needs are met. In the past, we have always been accommodated when bringing our own meals to Chuck e Cheese in Illinois and a variety of other establishments without any question. WE NEVER WERE DENIED! However, during this phone call, the manager blatantly dismissed our dietary needs. When I politely explained our situation, he questioned the legitimacy and authentic of my children’s restrictions and stated, “No, I can’t do that,” adding that this was simply his decision as the store’s manager.
I found this response to be both disrespectful and dismissive of my family’s health needs. It is deeply troubling that your establishment prioritizes profit over the well-being and inclusivity of families, especially when many businesses today strive to accommodate various dietary requirements.
this incident has left us feeling unwelcome and undervalued as customers. I hope that your team will address this matter promptly so that no other families have to experience the same frustration and disrespect.
Service: 1
Sandra lee
Grandson always has fun
Atmosphere: 4
Food: 3
Service: 4
Julia Pennie
Not much to do...took all the fun stuff away
Atmosphere: 2
Service: 2
espiridion martinez
Great place for our granddaughters birthday. Her 1st time and she loved it.
I wouldn’t recommend. The food was pricey, after ordering the cashier put the dirty pager thing they use to alert you that your food is done on top of the “clean” plates that she gave us for our food, the woman’s bathroom was dirty and smelly, the diet Mountain Dew soda was flat and tasted terrible, the floors were sticky, and they forgot to make part of our food order, the arcade was small, on their website they advertise a salad bar however they did not have one, and the staff were not friendly at all.
Zoe S is the best birthday host ever.
Atmosphere: 4
Food: 3
Service: 5
I come here every night it is currently 7:42pm. At 7:35 I asked for a cookie. The female is going to tell me the kitchen is closed. They’re closing drawers and doing nothing at 7:35. My son has autism. He asked for a cookie every time we’re here so when they just refuse to make this cookie, he is gonna have an escalation.
Service: 1
Always fun here, nice staff, clean too
Atmosphere: 5
Food: 5
Service: 5
Kids had lots of fun for the birthday party!
Atmosphere: 5
Food: 4
Service: 4
Had my twins 6th bday here. Got the most expensive package for them. And they loved it and keep asking to go back. So i got them a chore chart and once they get 4 stars a month I'll take them back there. They're excited to work towards going again
Atmosphere: 5
Food: 5
Service: 4
We had the best experience at Chuck E cheese this afternoon :)
Not very many people so my 2 year old twins had the run of the place!
The pizza was great and came out in decent time!
And to the young man behind the counter and handling the ticket prices was amazing his costumer service was great!
The 2 men one manager and another man with long hair they need to remember they are in a place with children smile ever once and awhile!
Atmosphere: 5
Food: 5
Service: 5
It has really changed since i was a kid but the little ones still seem to enjoy it and thats what matters.
Atmosphere: 3
Food: 5
Service: 5
I had a party for my daughter and the plan said $100 for 6 children with only unlimited drinks, no food no staff to serve me perfect, when I went to pay they charged me $396 I didn't understand the reason but don't put on the internet something that is not…
My grandkids liked it, but I found it expensive for what you get and how overly crowded it was. Couldn't move without tripping over
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I had my daughter’s birthday at Chuck e Cheese and it was so much fun for my girls. Preston the manager was awesome and so were all of the staff. It was a lot of fun and we’ll definitely be back.
I am writing to express my disappointment regarding the treatment my family and I received on January 19, 2025, during a phone call with the manager on duty at this location.
My family follows a particular diet that includes avoiding food coloring, and as such, I pack lunches for my six children to ensure their dietary needs are met. In the past, we have always been accommodated when bringing our own meals to Chuck e Cheese in Illinois and a variety of other establishments without any question. WE NEVER WERE DENIED! However, during this phone call, the manager blatantly dismissed our dietary needs. When I politely explained our situation, he questioned the legitimacy and authentic of my children’s restrictions and stated, “No, I can’t do that,” adding that this was simply his decision as the store’s manager.
I found this response to be both disrespectful and dismissive of my family’s health needs. It is deeply troubling that your establishment prioritizes profit over the well-being and inclusivity of families, especially when many businesses today strive to accommodate various dietary requirements.
this incident has left us feeling unwelcome and undervalued as customers. I hope that your team will address this matter promptly so that no other families have to experience the same frustration and disrespect.
Service: 1
Grandson always has fun
Atmosphere: 4
Food: 3
Service: 4
Not much to do...took all the fun stuff away
Atmosphere: 2
Service: 2
Great place for our granddaughters birthday. Her 1st time and she loved it.
Atmosphere: 5
Food: 4
Service: 4
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