Cousins Subs

3715 E Washington Ave, Madison
(608) 241-0121

Recent Reviews

Infinite Oracles

So PATHETIC, it’s just a basic cheesesteak! Mine came with no tomatoes no onions I asked for XTRA MAYO and didn’t get it. The last time they didn’t even chop my steak up. I had long strips of burnt meat. Took one bite and threw it away. That was in the summer. I gave them another chance and they still messed up a basic order. Keep in mind this sandwich cost over $10.00! The cashiers and cook was more worried about going to the back to smoke a blunt then they were my order!! I’ll never come back!

David D

Don't both with this location. The service and quality of food are very poor. The fries are especially terrible. The remodel has not solved the constant problems at this location.

Atmosphere: 1

Food: 1

Service: 1

Mx. Jay-byrd

So, as I was walking in, a sad little man was being rude for no reason to the staff, and they handled it like a champ. Then they took my order and I got my order in minutes. This is a Great Cousins sub shop, in my opinion.As for the loud rude customer, I was loud back, and he walked out without replying to me.Sadly, sometimes staff make mistakes. Yelling doesn't solve it.Vegetarian options: I have AGS, and I eat here often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Zo DaVo

I DONT recommend going here they didn't put lettuce tomato & cheese on the sub. Had to go to KwikTrip to get the sides they neglected to put on my sub. Why am I paying $15 for? The guy that worked the night of the Super bowl needs to be fired.

Atmosphere: 1

Food: 1

Service: 1

Shalonda Money

I ordered mayonnaise and oil on my sub and this is the third time they did not put any on my sub!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Robin Hamilton

Cheesy fries were amazing and a meal on their

Atmosphere: 5

Food: 5

Service: 5

Clarice Lightning

Edit got my sub at 220. Also it was not made correctly but at this point I don’t care because. I have to head to workOrdered a pick up at 130 for a 2:00 pm pick up and got here and it’s still not ready. Subs that were ordered after me got made and served. My cheese curds were burnt. No apologies or anything. Made me late for work please follow up with me.

Atmosphere: 5

Food: 2

Service: 3

Lisandro Dayan Sánchez Monterossi

El empleado de turno cerró las puertas de entrada a las 9 pm y me ignoro a través de la ventana hasta que me tuve que ir sin mi

Atmosphere: 1

Food: 1

Service: 1

Vic L

Love the

Atmosphere: 5

Food: 5

Service: 5

Taylor Franklin

I asked for a minute to look at the menu which nobody had a problem with. I asked if they had dr. Pepper which they said only on the inside fountain. I said okay can I just put my order in thru the drive thru and come back in to get the soda. Which they Said you can order inside. So once they told me it's gonna be that way I decided to come inside. The men greeted us pleasantly. But the two woman that were in the back chose to talk about how our interaction just went in the drive thru in the most unprofessional way. It was loud enough for the folks in the dinning room to hear. And mind you they just told me to come in there to order so I wasn't gone. I definitely wasn't polite back but I don't have a reaction unless there's foulness first. Kinda sad how they just put all this money into renovation into the building but have some of the most disrespectful workers.

Atmosphere: 1

Food: 4

Service: 1

Koebe Starr

2-3 star max. But had to wait for my food for 15-30 mins. It’s a sub. Sad.

Alan C.

Service good, nice interior, food average. Would not go back again. Best part of meal was French fries!

Chris Domenico

I've always enjoyed the food here. However, last trip in, my wife and I approached the counter where the conversation between the cashier and the sandwich prep dude went on and on. There was no aknowlgement of us at all. After several minutes of listening to the conversation, my confidence in their sandwich abilities was lost along with the sale. Very rude and bad for business. An adult manager should be onsite.

Israel Douglas

Cousins Subs is always fire!!!!Every time I go the food is fresh, the service is great, and the location is super convenient, these guys are awesome!!!

Atmosphere: 5

Food: 5

Service: 5

TRU LUV

?? yummy fries. Hot and fresh. Simple is better. If you use the drive-thur, be sure to check your order before leaving. The manager was very polite and had a very nice smile. ?

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sandwich, Fries

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