Cracker Barrel Old Country Store

2147 E Springs Dr, Madison
(608) 242-0560

Recent Reviews

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Bruce Blix

Overall very good for a chain. Give it a shot.

Atmosphere: 3

Food: 4

Service: 4

Joseph Bartoszek

Its always been a good cracker barrel with good food.

Atmosphere: 4

Food: 4

Service: 4

Michael Schindler

8:20pm only customers, stood at host desk for 7 minutes-server stood there and just watched/ignored us until the host/manager seated us. we asked for honey for muffin-forgot… muffins were hard and overcooked, 3 of 4 times he came to our table was because we motioned for him…informed him it was my first time there-no reply/feedback. At exactly 9pm manager walked out with her jacket on… I asked what they had that was caffeine free he replied “water with lemon, water, lemonade….maybe root beer”. I asked if the carrots were sweet (made with brown sugar) he said “carrots are naturally sweet” (they definitely had a sugar sauce in them)….nice guy just has obviously no training pr self confidence in his position.

Food felt microwaved….chicken tenders were very stringy…

The friendliest person by far was the cashier- and we paid on line mostly because we weren’t told if we had any other options-our guest check was just placed on the table…. The cashier was very personable and actually seemed to care about us being there-she apologized for the muffins and thanked us twice for coming in.

Just my opinion, instead of just waiting for the clock to strike nine so people can leave right away Maybe y’all should use that downtime to train your staff, teach them about the menu, teach them about basic table waiting, customer service and awareness….but honestly, since the manager didn’t show any of that either perhaps an employee turnover is warranted?

Atmosphere: 3

Food: 3

Service: 2

David Vriezen

Waitress, Bella, was new but very accommodating. Hope she's there the next time we stop in. Fish fry was excellent

Atmosphere: 4

Food: 5

Service: 5

Bonnie Wojtas

Atmosphere does not apply, as I picked up a Thanksgiving dinner for myself. It was perfect! It was delicious! Thank You!

Food: 5

Service: 5

Doug Boyle

Very good

Atmosphere: 5

Food: 5

Service: 5

John Mondloch

Great place, delicious food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Southern Fried Chicken, Corn, Hashbrown Casserole, Chicken Fried, Corn Muffins, Country Fried Steak, Chicken Fried Chicken

Brent Teske

Food is always amazing

Kirby Ehrreich

Great place to stop Quick access of the highway

Atmosphere: 5

Food: 5

Service: 5

Debbie Klein

Was seated at 9:11 am for a quick breakfast before flight. After 20 minutes we hadn't been acknowledged by the server. We ended up leaving as slowness would have bumped too close to flight time. We saw 4 tables of people leave after giving up with waiting for a server. Host said the servers were working hard, but they only popped out a couple times and didn't say anything to waiting customers. After all the corporate problems of late, adding poor service is not helpful to the company. It was my worst experience ever with a Cracker Barrel restaurant. 😒

Valori Chapman

The food was atrocious. Our waitress was sweet but being overworked. The place was filthy. The floors needed swept. There was food and stickiness everywhere. I ordered hash Brown casserole, which is probably the most ordered thing in that business, it was barely cooked. The onions were still raw, the cheese was coagulated, and it was cold. I would have preferred breakfast, but we got no breakfast menu.

Atmosphere: 1

Food: 1

Service: 3

Glenn Oneill

Best pancakes i ever had . Can not beat the price . I urge you to check it out

Atmosphere: 5

Food: 5

Service: 5

Andy Marquardt

Slow to be seated and slow to get first cup of coffee. Food was very good.

Atmosphere: 5

Food: 5

Service: 4

Clinton Fenn

Seated quickly, good standard food and reasonably priced. Clean location near the highway.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Old Timer's Breakfast

Fandom Dumster Fire

Love Cracker Barrel! The food is always hot and delicious, and the wait staff are incredibly friendly and helpful. The store has so many fun products as well. Food can tend to be on the pricier side, BUT you get a large portion size so your money goes farther. I do not recommend the biscuits or cornbread. The biscuits were hard, and the cornbread was bitter and tasted like it had too much baking soda. I do recommend the chicken and the mac and cheese!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken N' Dumplins, Corn Muffins, Chicken Fried Chicken

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Cracker Barrel Old Country Store

2147 E Springs Dr, Madison, WI 53704
(608) 242-0560