Dunkin'
1502 W Broadway, Madison
(608) 350-9779
Recent Reviews
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I will never come back to this location. I bought 2 large ice coffees and my cups weren't full. And when I said something about I heard a lady voice. She was loud and rude so they guy at the window said it was nothing he could do. Neither cup was drunk out of. I have never experienced this at other locations. Fill my cup up I paid for it. If I wasn't pressed for time I would have gotten my money back. But don't worry I will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Avoid this Dunkin at all costs it takes forever to get your order the order is always prepared poorly. It truly is the worst Dunkin in Wisconsin
Atmosphere: 1
Food: 1
Service: 1
countless times now that they’ve given me a black coffee tasting drink whenever I order a sweet drink! probably one of the worst locations atm.
Atmosphere: 3
Food: 1
Service: 3
This location always takes way longer than any other fast food place in the city and is definitely a spot to avoid if in a rush on the way to work. Also forget about ordering online/delivery from here as your order will always be wrong.
Atmosphere: 1
Food: 4
Service: 1
Love Dunkins ❤️
Atmosphere: 5
Food: 5
Service: 5
Took person ten minutes to take my order still got it wrong. I ordered two chocolate iced donuts and was charged for two only got one. I ordered a blueberry muffin got corn bread. Ordered a refresher completely forgot it. Worst service ever!!!!
Too bad, this Dunkin is a good location but the windows, countertops, doors, walls, keypad/contactless (thank god) pad thingy were all very dirty, and this seriously needs a manager to help lead on how to clean. Service is so-so, never any cheer.
Atmosphere: 1
Food: 3
Service: 3
Not my favorite Dunkin, the coffee was ok
Atmosphere: 2
Food: 4
Service: 3
ABSOLUTELY DISGUSTING. Do not go here, waste of money, ordered a 4 wake up wraps for the family all the sausage and bacon was floating at the bottom of the bag not in any sandwiches, cheese and tortillas were smeared on the side of the bag. This location is an absolute joke and disgrace to the corporation.
Atmosphere: 1
Food: 1
Service: 1
Really bad service and lazy staff . Management needs to review the establishment. We arrive at 7:23 they closed at 8. The lady on the drive thru said that it was close. Bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went here to pick up my mobile order and they completely forgot to make it. I was on my way to work, so I didn’t have time for them to re-make my order.
Most of the workers seemed absolutely clueless at times. I can say that the managers seemed very attentive and helpful. I’ve always loved the coffee and food at Dunkin. Just disappointed
Went here to pick up my mobile order and they completely forgot to make it. I was on my way to work, so I didn’t have time for them to re-make my order.
Most of the workers seemed absolutely clueless at times. I can say that the managers seemed very attentive and helpful. I’ve always loved the coffee and food at Dunkin. Just disappointed
Atmosphere: 1
Food: 4
Service: 1
Good but sometimes they get my order wrong
This is the best Dunkin I have visited! Shoutout to the manager and the very friendly employees at this Dunkin. Every time I visit they make sure it feels like a personal experience. Definitely coming to this Dunkin more often :)!
Fast paced, great customer service, delicious coffee and donuts! I love the Dunkin tumblers to so many beautiful colors!
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