I wish I could rate it less than one star. This place is the furthest from knowing how to make a good pizza or satisfy their customers. I spent almost $40 on two slices of pizza and a dried out piece of carrot cake. When I called immediately to let them know of my dissatisfaction I got the typical Millennial answer, “You need to call someone else to complain”. The pizza restaurant actually tried to put the blame on Slice, The app that they use to conduct their business. Somehow they think that Slice will take care of all of their operational shortcomings and issue refunds for them. I called Eat The Best Pizza twice to get this resolved. Nobody apologized for the quality of the food and were very quick to refer me to the Slice Customer service number. After tax, tip, service charge, and delivery fee, I paid $39.14 for this CRAP!!!! And when I called to complain they actually tried to blame me for it being burnt because I asked for extra toppings, Which required it to be re-cooked in the oven. UmWhat?
They obviously do not know what they’re doing and nor do they care. Tread cautiously with this place. There is much better available
Food: 1
Service: 1
Suji G
Absolute worst service and pizza I’ve ever received. All of my pieces were burnt and they did NOTHING to compensate for it. Never go here, although it’s a good location, it’s absolutely terrible. Pictures for reference.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slice of Pizza
Hailouf Tube
The best pizza in town indeed ! LOVE IT
THEY ALSO KEEP IT HALLAL ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
sphere auction
Best pizzas in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Stefan Osdene
Best NYC style pizza in Madison. Al does a great job.
Atmosphere: 5
Food: 5
Service: 5
Michael Muszynski
Went late (2:45am Saturday). Was told closed despite online it said it's open until 4am.
Jim Moffat
Owner is a really nice man. My group of 5 ex Chicago boys know good thin crust pizza, and his New York style thin crust was truly delicious !! Nice atmosphere and I highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Janice
I ordered a Margherita pizza with extra mozzarella cheese. Let's review a Margherita's ingredients: mozzarella cheese, basil, and tomatoes. It was not a Margherita. No tomatoes. No extra mozzarella. Parm cheese, and way too much sauce. Ghastly. Tried to discuss with manager prior to leaving a review, but that conversation led to an even less complimentary review. Hard pass.
Food: 1
Service: 1
Salvatore
Love their buffalo chicken pizza. I think it's even better than the late Pizza di Roma on State Street. Bonus points for not starting shit with me like Pizza di Roma used to
Atmosphere: 5
Food: 5
Service: 5
E. H.
Hidden gem, the sidewalks were full of people so it was great to pop downstairs to this little spot and get pizza and a place to sit in peace.
All i wanted all day today was a Cheese Cake and 2 Buffalo Chicken PIzza Slices, I was so excited when I stumbled across this restaurant and I seen nothing but great reviews. I ordered my food delivery and my order was completely butchered!! I understand mistakes happen with orders and sometimes when I'm missing 1 thing I don't make a big deal of it but to have my ENTIRE order screwed up is so frustrating and confusing because how the hell do you mess up this badly smh. The pizza I did receive was cold and not even good as the reviews lead me to believe. A complete let down.
Food: 1
Service: 1
Luke Eckenrod
Placed an order through their website, when I called to verify they told me it wasn't their website (even though it's the 'order online' link on eatthebestpizza.com) and told me he was too busy to talk then hung up. Food was mid.
Food: 2
Service: 1
Melih Turan
The place is under the building like a basement. Pizza was like a stone! It’s the place for emergency eat or just for students who doesn’t understand or know what to eat ! Definitely not the best pizza
Atmosphere: 1
Food: 1
Service: 3
Griffin B
The pizza is unusually greasy, to the point that it soaks the entire undercarriage. Despite the grease, the pizza is pretty OK, but I would stick to buying by the slice.
I wish I could rate it less than one star. This place is the furthest from knowing how to make a good pizza or satisfy their customers. I spent almost $40 on two slices of pizza and a dried out piece of carrot cake. When I called immediately to let them know of my dissatisfaction I got the typical Millennial answer, “You need to call someone else to complain”. The pizza restaurant actually tried to put the blame on Slice, The app that they use to conduct their business. Somehow they think that Slice will take care of all of their operational shortcomings and issue refunds for them. I called Eat The Best Pizza twice to get this resolved. Nobody apologized for the quality of the food and were very quick to refer me to the Slice Customer service number. After tax, tip, service charge, and delivery fee, I paid $39.14 for this CRAP!!!! And when I called to complain they actually tried to blame me for it being burnt because I asked for extra toppings, Which required it to be re-cooked in the oven. UmWhat?
They obviously do not know what they’re doing and nor do they care. Tread cautiously with this place. There is much better available
Food: 1
Service: 1
Absolute worst service and pizza I’ve ever received. All of my pieces were burnt and they did NOTHING to compensate for it. Never go here, although it’s a good location, it’s absolutely terrible. Pictures for reference.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slice of Pizza
The best pizza in town indeed ! LOVE IT
THEY ALSO KEEP IT HALLAL ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
Best pizzas in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Best NYC style pizza in Madison. Al does a great job.
Atmosphere: 5
Food: 5
Service: 5
Went late (2:45am Saturday). Was told closed despite online it said it's open until 4am.
Owner is a really nice man. My group of 5 ex Chicago boys know good thin crust pizza, and his New York style thin crust was truly delicious !! Nice atmosphere and I highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a Margherita pizza with extra mozzarella cheese. Let's review a Margherita's ingredients: mozzarella cheese, basil, and tomatoes. It was not a Margherita. No tomatoes. No extra mozzarella. Parm cheese, and way too much sauce. Ghastly. Tried to discuss with manager prior to leaving a review, but that conversation led to an even less complimentary review. Hard pass.
Food: 1
Service: 1
Love their buffalo chicken pizza. I think it's even better than the late Pizza di Roma on State Street. Bonus points for not starting shit with me like Pizza di Roma used to
Atmosphere: 5
Food: 5
Service: 5
Hidden gem, the sidewalks were full of people so it was great to pop downstairs to this little spot and get pizza and a place to sit in peace.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Slice of Pizza
Restaurantji Recommends
Delicious pizza, friendly environment, quite quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
All i wanted all day today was a Cheese Cake and 2 Buffalo Chicken PIzza Slices, I was so excited when I stumbled across this restaurant and I seen nothing but great reviews. I ordered my food delivery and my order was completely butchered!! I understand mistakes happen with orders and sometimes when I'm missing 1 thing I don't make a big deal of it but to have my ENTIRE order screwed up is so frustrating and confusing because how the hell do you mess up this badly smh. The pizza I did receive was cold and not even good as the reviews lead me to believe. A complete let down.
Food: 1
Service: 1
Placed an order through their website, when I called to verify they told me it wasn't their website (even though it's the 'order online' link on eatthebestpizza.com) and told me he was too busy to talk then hung up. Food was mid.
Food: 2
Service: 1
The place is under the building like a basement. Pizza was like a stone! It’s the place for emergency eat or just for students who doesn’t understand or know what to eat ! Definitely not the best pizza
Atmosphere: 1
Food: 1
Service: 3
The pizza is unusually greasy, to the point that it soaks the entire undercarriage. Despite the grease, the pizza is pretty OK, but I would stick to buying by the slice.
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