Eat Xpress 小食堂

203 W Gorham St, Madison
(608) 301-6741

Recent Reviews

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Navin Pathak

Excellent take out restaurant with probably the most authentic food I've had in any Chinese restaurant in Madison. I love going there when I'm downtown!

Atmosphere: 5

Food: 5

Service: 5

Sue

I went to buy food from this place today, and the portion of boiled beef was not filled up. I reminded her to add a bit more, but she threw down the spoon right in front of me. With such a bad temper, the girl at the counter really isn’t suited for working in customer service or the food industry.

Atmosphere: 3

Food: 3

Service: 1

Jessica Fox

Not bad, but overpriced for the quantity and quality of food.

Tony Rowland

The amount and quality of food for the price is the best around. I get two dinner meals worth of food for the price of a cheap lunch. The soup is an added bonus.

The dishes are authentic Chinese, but more like a grab and go than a sit down restaurant. Perfect for when you're short on time.

Atmosphere: 4

Food: 5

Service: 4

Yutong Wu

Coming back from a camping trip at Devils Lake on a rainy day, we stopped in Madison. My wife and I were extremely satisfied with the food and service we received here. Back in college we did not have anything like this as an option and had to eat a lot of American junkies.

C Gao

This is authentic Chinese food. Much better than QQs (for Americans this might not be the case since it’s not Americanized). The combo price has increased several times though (same applies for QQ).
(Edit: the price surge is crazy.)

Qiuting Han

I really like how the food tasted , it’s very authentic. But at the same time I’m also confused on the ingredients. I got this stewed tomato and beef. It tasted good but this time I only have one piece of actual beef in my plated. Almost of “beef”are chewy part and won’t able to eat it. I like the food but also in disappointment I paid 20 dollars plus delivery fee and this is what I got.

JS. Y. (Michael)

When I visited around 3 p.m. on Sunday, the female server who took my order was extremely rude and unprofessional. When I first entered, I asked her in English what the largest menu item was, but she responded with a blank expression and said nothing. After I finally looked at the menu and placed my order, she mumbled something. When I couldn’t understand her, she sighed in frustration and asked. This made the ordering experience very uncomfortable, and at the end, she demanded a tip. I gave a very small amount as a way to express my dissatisfaction. While I was eating, she even came to my table and rudely asked if I really intended to give her that small tip. When I confirmed, she returned to her station with an annoyed attitude.

For the prosperity of your business, I believe it would be wise for the owner to take action regarding this employee. I’ve visited many other Chinese restaurants in the U.S., but this experience was shockingly disappointing. Additionally, the food was very dry and flavorless, so I had to discard most of it.

YC

Large portions

Atmosphere: 4

Food: 4

Service: 4

Maruf Ablaberdiev

I had a terrible experience with the customer service at this establishment. From the moment I placed my order, the staff was incredibly rude and dismissive. They were unprofessional, and their attitude made the entire interaction uncomfortable. It’s disappointing to be treated with such disrespect, especially when you’re just trying to enjoy a meal. I won’t be returning and would advise others to avoid this place if you’re looking for decent service.

Atmosphere: 1

Food: 3

Service: 1

Anvar Ablaberdiev

This is a very bad restaurant, they do not respect the customers they call the customers with mats in their language my friend knew Chinese language he swore at my address I just wanted to have dinner there but they do not respect the customers and the service is also very bad this is my last time to go to this restaurant and do not advise others

Atmosphere: 1

Food: 1

Service: 1

Alisher Ablakanov

I went to this place to order food since Chinese is my favorite cuisine. However, as soon as I placed my order, the lady taking it was extremely racist and disrespectful.

Süleyman İpek

Today around 12:40 noon I will make a comment about the woman at the cash register. He is very disrespectful, he talks to me by looking at his phone instead of my face. And at the same time, he talks to me by showing me the contents of his mouth while eating something. I was really sick to my stomach. I'm looking for more respectful people. I hope the business owner takes this seriously. They make takeaway service wait too long

Atmosphere: 1

Food: 1

Service: 1

Candilla Vielbaum

The lady with the pink in her hair who worked the register tonight was such a sweetheart. My friends and I ordered beef noodle soup and pork belly and the food is excellent!

Atmosphere: 5

Food: 5

Service: 5

Wendy Li

Maureen Marandu,We don't have the duck noodles or chicken noodles you want on the menu.Three different kinds of noodles on the menu have marked all the vegetables and meat inside.I'm just telling you that we don't have the chicken noodles you want.But you don't seem to understand why we don't have what you want.so……

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: scallion pancakes 葱油饼, fuzhou xiao long bao 6 福州⼩笼包 6, wonton soup 云吞汤

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