Five Guys
2253 Zeier Rd, Madison
(608) 244-5016
Recent Reviews
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The. Best. Burgers and fries. Made fresh after ordering, the food is hot and fresh. Portions are large. Shakes are good sized and delicious.
Atmosphere: 5
Food: 5
Service: 5
Cold fries and incorrect size of fries. Three calls, no answer and no voice mail. $56.00 for 2 burgers and no fries. Unacceptable period!!!
Atmosphere: 1
Food: 1
Service: 1
Always a great burger whenever you go. Only downside is the prices have gone way up over the years.
Atmosphere: 4
Food: 5
Service: 4
Tasty hamburgers, hot, fresh, and fast. If you've never been, its worth the trip
Atmosphere: 5
Food: 5
Service: 5
Excellent burger and amazing fries! Order one to share!
Atmosphere: 5
Food: 5
Service: 5
I ordered a cheeseburger hot dog and large fry online. When I got to the restaurant, they handed me my bag and there were no fries in the bag. Luckily, I caught this before I left the restaurant. When I got home, the hot dog had no bun. I tried to call the restaurant to report this. After 6 attempts, I gave up. Not only did they not answer the phone but they didn't have voicemail setup. This will be my first and last visit to this restaurant.
Atmosphere: 2
Food: 1
Service: 1
Great food, friendly employees, but a bit overpriced.
There is only one thing I've had issues with.. Ordering online and waiting 30 to 40 minutes before going to get my food (because I know it can take a bit to make fresh delicious food), and having my order not ready yet, even with them being slow customer-wise. It's not fun waiting for food for another 10 to 15 minutes while watching others who ordered as I got there getting their food before me. I even use their email to say I'm on my way, a long time before I am, but it does not help.
Besides that, the food is seriously good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Cheeseburger
The burger was good. It was really big. The young man who helped us was the highlight of the experience. He was energetic and helpful to us. He alone is 5 stars all the way!
Atmosphere: 5
Food: 4
Service: 5
I do enjoy the food but the price is getting out of hand
Atmosphere: 5
Food: 5
Service: 5
Wow I always love five guys, but it was so warm in the restaurant and the employees were sweating. I felt sorry for them. I got my burger and went outside. It was just too hot.
Kaliyah and Chevy were great
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Burger was fantastic. Fries were okay.
Atmosphere: 4
Food: 4
Service: 4
Staff were very friendly and helpful; they made my day!!! They have gluten-free corn free vegan fries available, and my picky shepherd loves their hamburgers!!! No other burger/fry place will do 🤩🤩🤩🤩🫶🫶🫶🫶
Atmosphere: 5
Food: 5
Service: 5
Got food poisoning from my DoorDash order.
Not once has this location gotten my order correct.
They forgot to put lettuce on one of our burgers and when we asked, they claimed they were out of lettuce....however our second burger DID have lettuce on it. Since our prior experience was negative as well, we just didn't bother going back.
Atmosphere: 3
Food: 2
Service: 2
This Place was super Clean. Their Employees were friendly, on point with taking everyone's orders, and treated Customers with respect. This restaurant period Five Guys make the Best Fries in the world hands down!!! Plus they have one of the Biggest Drink selections around. I say everyone should at least eat here once in their Lifetime!!
Kid-friendliness: It's a very kid-friendly and Family Place. My youngest Son loves their food, when we do eat here.
Wheelchair accessibility: It is very Wheelchair accessibility!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
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