Gloria's | Mexican Restaurant

I’m not sure what gentlemen I talked to tonight. But I usually frequent the Sun Prairie location and was making an online order and accidentally ordered from Junction. EatStreet would not refund or cancel my order although it was literally 15 second after that I called them. The restaurant was super helpful and called them on my behalf to get it cancelled so I didn’t have to drive 40 minutes there and 40 minutes back with 2 small kids. It was my mistake but I’m so grateful they helped me out and went out of their way on a busy Saturday night. Great customer service!!

Atmosphere: 5

Food: 5

Service: 5

We mostly order carry-out. But it's a nice place, and the food is very good.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Camarones a La Diabla, Taco Salad, Enchiladas Verdes, Chimichanga

Good food, excellent service!

Atmosphere: 5

Food: 5

Service: 5

The Chimichanga is So yummy !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chimichanga

Excellent food and margaritas, excited to come back and try even more great stuff

Atmosphere: 5

Food: 5

Service: 5

I accidentally placed an order at this location which was meant for their Sun Prairie location. The initial phone call they said they would assist me with receiving a refund through EatStreet. Once EatStreet reached out to get confirmation from the restaurant, they acknowledged I called earlier but decided to say no to filing a refund. Leading to a long back and forth and no conclusion. This has been a horrible experience and I can not express how upsetting this has been, especially for my family. This is unacceptable behavior and shows the greediness of people.

Service: 1

No joke, the best carnitas in Madison. Simple and delicious. The wife and I always come when we are craving nachos and margaritas. The flautas are top notch. The enchiladas are impeccable. I've been coming here almost a decade and have never regretted it.

Atmosphere: 5

Food: 5

Service: 5

Authentic , pleasant atmosphere , efficient staff , and ... . Good food !

Atmosphere: 5

Food: 5

Service: 5

Have to say was very disappointed with experience here. Took awhile to even get service after seated and wasn't busy yet. Then when they finally take the order we wait 45 minutes and watch people around get there food after they ordered after us. In all of this time no one ever noticed us. The women that took the originally ordered look like she was on a different planet. Then after all of this one of the owners re took the order and the food was out in a couple minutes. Not even cooked properly. No one came over and apologized or offered us anything for free. Will never be back!!!!

Atmosphere: 2

Food: 3

Service: 1

Very bad service and very salty food.

Atmosphere: 1

Food: 2

Service: 1

Prompt service.

The food is wonderful but the price of the food, soda and drinks doubled which is disappointing. Come on. No need to charge $6 for a fountain soda and $13 for a glass of ice and a splash of margarita mix. I’m disappointed. Be realistic.

Atmosphere: 4

Food: 5

Service: 5

delicious meal! amazing homemade tortillas. kind staff.

Atmosphere: 5

Food: 5

Service: 5

Great food and service is typically great. The atmosphere is also nice except I personally don't like to be seated next to or near the restroom. The doors to the restroom area could be replaced to make it more hidden and less of a visual eye sore. Other than that, the place is good!

Atmosphere: 4

Food: 5

Service: 4

Unhelpful and very rude sevice.

Service: 1