IHOP
4614 E Washington Ave, Madison
(608) 240-0838
Recent Reviews
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They were very busy but I ordered avocado toast and was told 30 min after ordering they didn't have avocados or roasted cherry tomatoes had to reorderafter everyone's food was brought out. Ordered an omlette with no hollandaise they put hollandaise anyways and ordered hashbrowns with onions and they added cheese to it without it being ordered. The server tried to correct the problem but by this time everyone was almost finished with their food and we didn't have anymore time to wait so I just had them bring it like it was. There was no discount or offer to take off the bill. It wasn't very good as I don't like hollandaise so I ate a few bites and we left.
Atmosphere: 3
Food: 1
Service: 3
My experience hasn't been good. Today I went in to get seated for a table. Waited about 15 minutes. The workers never acknowledged me. Not even a look. During that time I found out that they were having trouble with their card machine by a customer who had to go out for cash. The time before this I waited 15 mints to place an order and another 20mint to get it. I am very surprised how Ihop has survived this long. I took my business else where. Also workers should be asked to ty their hair back so hair doesn't fall in food.
Atmosphere: 3
Food: 4
Service: 1
Chicken strips were burnt/over cooked
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Chicken & Waffles, French Fries
It was a decent IHOP. Not busy so our food came out quickly and the staff was very friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Short Stack Buttermilk Pancakes, Colorado Omelette
We are a big iHop fans and the omelet at this place felt like weren’t made with eggs( not sure what it was). Wondering if the eggs shortage has anything to do with it.
Atmosphere: 2
Food: 1
Service: 3
The facility is in desperate need of a refresh and upgrading, from the worn through and stained booth bench seating, to the mislabeled syrup bottles, and ending with the missing door handle from the emergency exit which is likely a code violation.
The servers were audibly fighting with one another within earshot of customers, but our server was pleasant when tableside. Endless coffee definitely ends since they forget to leave the pot at the table.
We were surprised at the quality of the omelettes and their ingredients, however. The pancakes were okay, nothing special. I probably wouldn’t return myself.
Parking: Parking lot space is limited, especially in the winter with snow pile buildup.
Kid-friendliness: Kid friendly menu options.
Wheelchair accessibility: Floor space is limited, entry way is cramped. Tables and booths are close together.
Atmosphere: 1
Food: 4
Service: 3
Are here early Sunday morning. I love the variety of food options here. It was my first time. I thought they only served pancakes, but it ranges all the way to steak and hamburgers as well.
I ordered T-bone steak and the big steak omelet and the chocolate pancake. The T-bone steak itself was ok as it was too thin and not medium rare as I request it. The omelet was good and the chocolate pancakes good. There was not much to say about the atmosphere as there wasn’t much people there and it was awkwardly silent as there was no music on.
Atmosphere: 3
Food: 4
Service: 4
Went with 2 friends. I had salmon. My food tasted good, even though the salmon was slightly overcooked. The mashed potatoes and the green beans were just luke warm. We had a sampler appetizer, and everything was hot and tasted good. I asked for some butter for my mashed potatoes. I received the butter, but when it was bright to the table, I was finished with my meal. I ordered some tomato soup but did not receive it and was not charged for it. Tiffany, the waitress, was cordial. I think she needs some training, though? When we arrived, the restaurant was empty. Before we left a group of 3, and a group of 5 came in, she was not over whelmed with customers. The restroom was clean. There are no photos this time.
Wheelchair accessibility: The place is handicap accessible.
Atmosphere: 3
Food: 3
Service: 3
Place was very busy, however, while we were waiting to be seated, we saw the waiter that the pancake was cold, the cook took the pancake flipped it over and gave it to the waiter. Needless to say, we did not stay to eat. Thank You Perkins for being open for us 💕💞
Service: 1
Slow service, saw our food sit for 10 minutes before it was brought out. Server did not write down our order and behold it was wrong when it came out 40 min later.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Got charged $16 i wasnt supposed to didn't get the discount on free kids meals waitress was rude rushed us. Didn't even give my kids her smiley Pancake correctly. Some small Pancake they drew a face on with whip cream and stuck a few chocolates on... kid disappointed... had to ask for my coffee. This visit was A nightmare. Still seeing more charges I shouldn't be manager was supposed to fix this November 9th I'm just losing out instead keep seeing more charges!! Noone returning calls or anything
Atmosphere: 1
Food: 1
Service: 1
Very bad experience, they serve you reluctantly, they do not give you a spoon to prepare coffee
They give you your order halfway and you tell them what a mistake and they get angry and then they want to charge you everything up to what they didn't take you.
Honestly, I don't recommend it at all.
Atmosphere: 1
Food: 1
Would rate 0/5 if the option existed. My wife and I visited later on a Saturday. We arrived alongside a different party of 4 other gentlemen, we were promptly seated and given menus like normal, we sat for about 10-15 minutes and no drink orders were taken for either us or the other table of 4. The next time we even saw our server, he was seating another table of 6 that had just come in the door, and was back within a minute to ask for their drink order. This annoyed the table of 4 and they promptly left to go elsewhere. After delivering the tables drinks, he asked if they were ready to order and the table replied yes, on his way to the back he pointed at our table, I thought he was reminding himself that he forgot to take our drink order, but he was joking with the cook about the table of 4 that had just walked out. He hastily delivered the food to 2 gentlemen at the only other seated table in the entire restaurant and about fell over himself to get his tablet to take the table of 6’s order. It was at this point my wife and I were fed up with being ignored and walked out ourselves. My wife and I have no issue waiting longer if things are hectic or their is light staffing or whatever situation arises but the restaurant was dead save for one other table and the server appeared more interested in being chummy with the table of 6 and ignoring two other tables entirely to the point they walked out. I would like a member of the managerial staff to contact me ASAP because this is completely unacceptable.
Atmosphere: 1
Service: 1
Here for my daughter's birthday breakfast. She ordered crepes and she got no filling on her crepes. And the food was cold when brought to us. We always come here every year for her birthday and this year they sucked! Her birthday breakfast was horrible. And then at first they gave us the wrong food and it is not really busy as it's 8am on a Saturday. Time to find a new birthday breakfast place. Very disappointed.
Atmosphere: 1
Food: 1
Service: 2
Here for my daughter's birthday breakfast. She ordered crepes and she got no filling on her crepes. And the food was cold when brought to us. We always come here every year for her birthday and this year they sucked! Her birthday breakfast was horrible. And then at first they gave us the wrong food and it is not really busy as it's 8am on a Saturday. Time to find a new birthday breakfast place. Very disappointed.
Atmosphere: 1
Food: 1
Service: 2
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