DO NOT WASTE YOUR MONEY OR TIME! Jersey Mike's is horrible! They can't seem to get an order correct. Doesn't seem like it would be that difficult to NOT put onions or peppers on a sub
Food: 1
Service: 1
Brenda B
Went in on Saturday 12/28 at 4:30 pm and only 1 customer in there. They acted like they didn’t know about my mobile order and the girl working said “oh” as she looked at the printer and noticed that with 2 other mobile orders printed out that she was ignoring. She ripped the paper slip off and threw it and it landed in the open prep table as I watched it land in the raw tomatoes and lettuce. Yuk I thought because she didn’t have gloves on when she touched the slip. I waited and waited about 10 minutes. Then a guy comes out and he starts making it. Finally it’s done. He goes to just set it down and I approach the counter asking if it’s my order. I can tell that it would just be thrown there if I didn’t ask. The girl asks if he put lettuce and tomato on and he says no. I tell them I’ve already been waiting a long time as the girl states they will have to remake the entire sub (can’t you just open the sub and put the lettuce and tomato on??). I told the girl if it was going to take more than 2 minutes I would cancel because I’ve waited a long time already. She laughed. I sat down and waited another 3 minutes then kept my word, canceled the order and left. SMH. Worse Jersey Mikes experience I’ve had and will never be visiting this location again.
Service: 1
Rai S
I absolutely love jersey’s mikes but this has to be one of the worst locations here in Madison when it comes to service.! About two weeks ago I had someone else pick up my order from the location when I got it home the amount of mayonnaise was absolutely ridiculous and not sure how exactly but they completely forgot my streak.!! How do you forget the steak on a steak and cheese.?! Fast forward to this evening. We went back to get the sandwich remade as promised for the mess up and they actually act as if there was a problem.?! Excuse me.? I’m upset I didn’t go either times in person because I’ve probably would’ve read every single person and I’ve never had a problem before. But now my son never wants to visit again. I’m crushed as this was my absolute favorite sub shop but we will not be visiting this location again. Please highly recommend that you get better employees!
Atmosphere: 1
Food: 2
Service: 1
Sista Neisha Louden
1st time eating them and I wasn't disappointed 😋
Atmosphere: 4
Food: 5
Service: 4
Joseph Schultz
They have made a number of changes at this location, all for the better. The personal are way more organized then under previous management. The orders are made correctly. It's nice to see action being taken, and the efforts haven't gone unnoticed. Changed my original 1 star to a 5 star. Well deserved.
Atmosphere: 5
Food: 5
Service: 5
Leroy Nofsinger
Love me some subs.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Turkey Club Combo
J&A Oils & Supplements
Really like this location! Staff is always friendly, never had a bad sandwich here.
Parking: Have their own pickup stall for 5 min or less.
Atmosphere: 5
Food: 5
Service: 5
Daniel Fogel
The food is always wonderful and everyone who works here is friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Paul Bryla
All good
Atmosphere: 4
Food: 5
Service: 5
Mike Hardin
Not sure about the food but definitely not an equal opportunity location
Husband and I ordered from here a couple months ago and ended up getting food poisoning. A friend of mine just ate from here and now has food poisoning. This place should be shut down ?
Atmosphere: 3
Food: 1
Service: 3
Brianna Olson Carr
This location is great, I stop here often when I'm visiting family in the area. The two people working made us great sandwiches and the shop was really clean
Atmosphere: 4
Food: 5
Service: 5
Anna Heruth
The manager, Nick did a fantastic job with customer service! He was kind, energetic, engaging, and eager to serve the customers that come into his store! Delicious subs!
Atmosphere: 5
Food: 5
Service: 5
Ben Pederson
Service was quick and friendly. Food was prepared as expected.
Atmosphere: 4
Food: 4
Service: 4
Carl Rue
I have been to this store twice and each time they did not have items in stock. The first time they did not have mustard. And then yesterday they said it would be a two hour wait as they didn’t have any bread! No bread at a sandwich place?!
DO NOT WASTE YOUR MONEY OR TIME! Jersey Mike's is horrible! They can't seem to get an order correct. Doesn't seem like it would be that difficult to NOT put onions or peppers on a sub
Food: 1
Service: 1
Went in on Saturday 12/28 at 4:30 pm and only 1 customer in there. They acted like they didn’t know about my mobile order and the girl working said “oh” as she looked at the printer and noticed that with 2 other mobile orders printed out that she was ignoring. She ripped the paper slip off and threw it and it landed in the open prep table as I watched it land in the raw tomatoes and lettuce. Yuk I thought because she didn’t have gloves on when she touched the slip. I waited and waited about 10 minutes. Then a guy comes out and he starts making it. Finally it’s done. He goes to just set it down and I approach the counter asking if it’s my order. I can tell that it would just be thrown there if I didn’t ask. The girl asks if he put lettuce and tomato on and he says no. I tell them I’ve already been waiting a long time as the girl states they will have to remake the entire sub (can’t you just open the sub and put the lettuce and tomato on??). I told the girl if it was going to take more than 2 minutes I would cancel because I’ve waited a long time already. She laughed. I sat down and waited another 3 minutes then kept my word, canceled the order and left. SMH. Worse Jersey Mikes experience I’ve had and will never be visiting this location again.
Service: 1
I absolutely love jersey’s mikes but this has to be one of the worst locations here in Madison when it comes to service.! About two weeks ago I had someone else pick up my order from the location when I got it home the amount of mayonnaise was absolutely ridiculous and not sure how exactly but they completely forgot my streak.!! How do you forget the steak on a steak and cheese.?! Fast forward to this evening. We went back to get the sandwich remade as promised for the mess up and they actually act as if there was a problem.?! Excuse me.? I’m upset I didn’t go either times in person because I’ve probably would’ve read every single person and I’ve never had a problem before. But now my son never wants to visit again. I’m crushed as this was my absolute favorite sub shop but we will not be visiting this location again. Please highly recommend that you get better employees!
Atmosphere: 1
Food: 2
Service: 1
1st time eating them and I wasn't disappointed 😋
Atmosphere: 4
Food: 5
Service: 4
They have made a number of changes at this location, all for the better. The personal are way more organized then under previous management. The orders are made correctly. It's nice to see action being taken, and the efforts haven't gone unnoticed. Changed my original 1 star to a 5 star. Well deserved.
Atmosphere: 5
Food: 5
Service: 5
Love me some subs.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Turkey Club Combo
Really like this location! Staff is always friendly, never had a bad sandwich here.
Parking: Have their own pickup stall for 5 min or less.
Atmosphere: 5
Food: 5
Service: 5
The food is always wonderful and everyone who works here is friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 4
Food: 5
Service: 5
Not sure about the food but definitely not an equal opportunity location
Atmosphere: 1
Restaurantji Recommends
Husband and I ordered from here a couple months ago and ended up getting food poisoning. A friend of mine just ate from here and now has food poisoning. This place should be shut down ?
Atmosphere: 3
Food: 1
Service: 3
This location is great, I stop here often when I'm visiting family in the area. The two people working made us great sandwiches and the shop was really clean
Atmosphere: 4
Food: 5
Service: 5
The manager, Nick did a fantastic job with customer service! He was kind, energetic, engaging, and eager to serve the customers that come into his store! Delicious subs!
Atmosphere: 5
Food: 5
Service: 5
Service was quick and friendly. Food was prepared as expected.
Atmosphere: 4
Food: 4
Service: 4
I have been to this store twice and each time they did not have items in stock. The first time they did not have mustard. And then yesterday they said it would be a two hour wait as they didn’t have any bread! No bread at a sandwich place?!
Atmosphere: 3
Food: 2
Service: 4
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