Refused to check me out at a register when I had a giftcard that could not work on the kiosk. They told me I could download the app, when there store has no WiFi.
Atmosphere: 1
Service: 1
Seth Westphal
One of the worst pickup experiences in town and that's their only option. They have the infrastructure to facilitate an easy order pickup but choose to instead make customers suffer.
Atmosphere: 1
Food: 3
Service: 1
Shawn Wunderlin
Celiac beware!! Ordered a gluten free sub for an allergy. Watched them fry the meat on the same grill they were toasting buns. When I asked them about it the "lead" guy denied it. I stated that I just watched you do it. He said " this is the first bread on the grill today", this was was at 1pm. I asked again so you never put any other bread on that grill? He stated "we clean it after every sandwich" and " I don't understand the process because NO one has ever been sick with his way of doing it." I asked if he knew the difference between gluten-free and Celiac disease. He refunded the money. Place wasn't clean and all three workers were rude to each customer prior to us.
Dietary restrictions: Celiac's be aware they cook bread on the grill and use the same knives at this location. I would not risk getting sick. Gluten-free isn't true ?
Atmosphere: 1
Food: 1
Service: 1
Kelsey Woodie
Ordered through door dash, order confirmed at 5:30pm. 2 hours later my order was still not ready for the dasher to pick up, and 6 separate dashers went.
Alex Gee
I love that you can place your orders online and pick them up later! I ordered food from here for Concerts on the Square.
Atmosphere: 5
Food: 5
Service: 5
Rebekah Thompson
The sandwich was decent, but the service was fantastic! Chloe is really friendly, and professional. Every recommendation has been a winner! Thanks, Chloe!
No dine in, no problem. The employees were more than generous and patient in explaining the menu as I don’t come here often. An employee by the name of Patrick Mullin offered great insight and even greater service. My order was filled in minutes with exceptional taste and accuracy. I will be coming back more often!
Atmosphere: 5
Food: 5
Service: 5
Jim Johnston
Ordered delivery via Uber and was impressed by how easy the process was. My sub (Italian Supreme, I think) was quite good. Tons of meat. I would have liked to have been able to customize the veggies, though. Would certainly try again.
Atmosphere: 3
Food: 4
Service: 4
Michele Scannone
Super friendly, super tasty. Staff's super cheerful attitude was contagious.Came into the store for lunch with friends and redeemed our free sub vouchers. Was warmly welcomed by the tall, curly haired manager. His passion and enthusiasm for his job was palpable. The gentleman works with the energy and devotion of a man who is working his dream job.Being our first time to Jersey Mike's (all international students) we asked for his recommendations and he did not disappoint. Half of us got the Italian and the other got the Club, both done 'Mike's Way' which was phenomenal. I now try to make my own homemade subs/sandwiches 'Mike's Way'. Watching this man craft our subs was a masterclass in the art of subs... nothing but precision, with attention to detail in flavour balances and topping distribution.I believe this manager has achieved self-actualisation through sub artistry. I also wouldn't be surprised to find out if this worker was the incarnation of Jersey Mike himself.After handing over the masterpiece subs, he gifted us all a free chocolate chip cookie, citing a playfully made up adage "cookie's for rookies". Before leaving, I tipped him all the cash I had left in my wallet... which unfortunately was only $5.Both the Italian and the Club subs where delectable, and sizable. Finishing off my lunch with the free cookie was the cherry on top, that made this experience a tale to recount for my friends and family back in Australia.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, The Original Italian Sub, Club Sub
Friendly staff, good sandwiches, didn’t have the soda I ordered so they gave me a free sandwich voucher and cookie!
Atmosphere: 5
Food: 5
Service: 5
Ryan Tiojanco
My son is 3 and really had to use the bathroom but they wouldn’t let us, the place wasn’t busy either, it was a bit sad they couldn’t do a nice
Atmosphere: 1
Food: 2
Service: 1
Logan Taylor
Great food, but mismanaged. Staff are pretty commonly doing the work of several people, which leads to long wait times for customers, running out of bread, toppings, etc. The no cash is ok for me most days, but i can see how it alienates some ppl. If im dying for a cheese steak and I don't feel like going further than a short walk. JM is an ok option. Otherwise, there's plenty of options for a sandwich for lunch. Besides the hot subs, there's just not really anything special about the concept. It's very plain. I can dump oil n vinegar on my sandwich too.
Vegetarian options: Cheese sub. Pretty much it.
Dietary restrictions: They do go outta their way for people with gluten allergies, but it's not perfect. They can only clean so much for one sandwich. There's still cross contamination.
Parking: 2-3 spots on the street in front
Kid-friendliness: Not much to say. I think they just offer a mini and chips as a kids meal.
Wheelchair accessibility: Wheelchair accessible ?
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Chips, The Original Italian Sub
Michelle Antares
LOVE THEIR SUBS!!?
Food: 5
Service: 5
Grace Marchello
Would not recommend coming to this Jersey Mike's. For starters, it is not a full sized restaurant- it is a *TINY* hole in the wall. The entire standing room (to pick up order, order and wait for food) can barely fit 5 adults comfortably.There is no person at the register and from what I gathered you either order ahead or order at the kiosk- so no cash.The wait was insane and by the time we were going to order, they were out of bread- all bread types. We left without ordering.Cannot speak on the food itself since we ended up leaving.For a quiet Monday night (no major events going on) navigating the area with assumed students zooming on bikes with no regard for traffic rules and people illegally crossing the street in dimly lit areas, and headache of finding parking- it is best to not drive to this location and probably avoid it all together.
Very helpful and friendly staff
Refused to check me out at a register when I had a giftcard that could not work on the kiosk. They told me I could download the app, when there store has no WiFi.
Atmosphere: 1
Service: 1
One of the worst pickup experiences in town and that's their only option. They have the infrastructure to facilitate an easy order pickup but choose to instead make customers suffer.
Atmosphere: 1
Food: 3
Service: 1
Celiac beware!! Ordered a gluten free sub for an allergy. Watched them fry the meat on the same grill they were toasting buns. When I asked them about it the "lead" guy denied it. I stated that I just watched you do it. He said " this is the first bread on the grill today", this was was at 1pm. I asked again so you never put any other bread on that grill? He stated "we clean it after every sandwich" and " I don't understand the process because NO one has ever been sick with his way of doing it." I asked if he knew the difference between gluten-free and Celiac disease. He refunded the money.
Place wasn't clean and all three workers were rude to each customer prior to us.
Dietary restrictions: Celiac's be aware they cook bread on the grill and use the same knives at this location. I would not risk getting sick.
Gluten-free isn't true ?
Atmosphere: 1
Food: 1
Service: 1
Ordered through door dash, order confirmed at 5:30pm. 2 hours later my order was still not ready for the dasher to pick up, and 6 separate dashers went.
I love that you can place your orders online and pick them up later! I ordered food from here for Concerts on the Square.
Atmosphere: 5
Food: 5
Service: 5
The sandwich was decent, but the service was fantastic! Chloe is really friendly, and professional. Every recommendation has been a winner! Thanks, Chloe!
Food: 3
Service: 5
Recommended dishes: Chocolate Chip Cookie, Bacon Ranch Chicken Cheese Steak Sub, Portabella Chicken Cheese Steak Sub
No dine in, no problem. The employees were more than generous and patient in explaining the menu as I don’t come here often. An employee by the name of Patrick Mullin offered great insight and even greater service. My order was filled in minutes with exceptional taste and accuracy. I will be coming back more often!
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery via Uber and was impressed by how easy the process was. My sub (Italian Supreme, I think) was quite good. Tons of meat. I would have liked to have been able to customize the veggies, though. Would certainly try again.
Atmosphere: 3
Food: 4
Service: 4
Super friendly, super tasty. Staff's super cheerful attitude was contagious.Came into the store for lunch with friends and redeemed our free sub vouchers. Was warmly welcomed by the tall, curly haired manager. His passion and enthusiasm for his job was palpable. The gentleman works with the energy and devotion of a man who is working his dream job.Being our first time to Jersey Mike's (all international students) we asked for his recommendations and he did not disappoint. Half of us got the Italian and the other got the Club, both done 'Mike's Way' which was phenomenal. I now try to make my own homemade subs/sandwiches 'Mike's Way'. Watching this man craft our subs was a masterclass in the art of subs... nothing but precision, with attention to detail in flavour balances and topping distribution.I believe this manager has achieved self-actualisation through sub artistry. I also wouldn't be surprised to find out if this worker was the incarnation of Jersey Mike himself.After handing over the masterpiece subs, he gifted us all a free chocolate chip cookie, citing a playfully made up adage "cookie's for rookies". Before leaving, I tipped him all the cash I had left in my wallet... which unfortunately was only $5.Both the Italian and the Club subs where delectable, and sizable. Finishing off my lunch with the free cookie was the cherry on top, that made this experience a tale to recount for my friends and family back in Australia.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, The Original Italian Sub, Club Sub
Restaurantji Recommends
Friendly staff, good sandwiches, didn’t have the soda I ordered so they gave me a free sandwich voucher and cookie!
Atmosphere: 5
Food: 5
Service: 5
My son is 3 and really had to use the bathroom but they wouldn’t let us, the place wasn’t busy either, it was a bit sad they couldn’t do a nice
Atmosphere: 1
Food: 2
Service: 1
Great food, but mismanaged. Staff are pretty commonly doing the work of several people, which leads to long wait times for customers, running out of bread, toppings, etc. The no cash is ok for me most days, but i can see how it alienates some ppl. If im dying for a cheese steak and I don't feel like going further than a short walk. JM is an ok option. Otherwise, there's plenty of options for a sandwich for lunch. Besides the hot subs, there's just not really anything special about the concept. It's very plain. I can dump oil n vinegar on my sandwich too.
Vegetarian options: Cheese sub. Pretty much it.
Dietary restrictions: They do go outta their way for people with gluten allergies, but it's not perfect. They can only clean so much for one sandwich. There's still cross contamination.
Parking: 2-3 spots on the street in front
Kid-friendliness: Not much to say. I think they just offer a mini and chips as a kids meal.
Wheelchair accessibility: Wheelchair accessible ?
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Chips, The Original Italian Sub
LOVE THEIR SUBS!!?
Food: 5
Service: 5
Would not recommend coming to this Jersey Mike's. For starters, it is not a full sized restaurant- it is a *TINY* hole in the wall. The entire standing room (to pick up order, order and wait for food) can barely fit 5 adults comfortably.There is no person at the register and from what I gathered you either order ahead or order at the kiosk- so no cash.The wait was insane and by the time we were going to order, they were out of bread- all bread types. We left without ordering.Cannot speak on the food itself since we ended up leaving.For a quiet Monday night (no major events going on) navigating the area with assumed students zooming on bikes with no regard for traffic rules and people illegally crossing the street in dimly lit areas, and headache of finding parking- it is best to not drive to this location and probably avoid it all together.
Atmosphere: 1
Service: 2
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