I order a lot from this company and twice they have not delivered my food that is $30 for a sub sandwich with delivery. They took my money but never delivered my food not refund me my money considering it’s over priced! This says a lot about the company that I have yet to receive food twice or my refund and no one will help me not door dash nor Jersey Mikes! Talk about robbing people!!!!
Atmosphere: 1
Food: 5
Service: 1
E Spang
i’m genuinely dumbfounded at my experience here. i went in and they told me and 3 other people that they had to no bread. but then the other people left and i ordered a wrap and he started making it as a sandwich (with bread that magically appeared) and he THREW it across the restaurant. the workers were not helpful and moving at a sloths pace. at one point he took a break to turn on the music. i was looking around thinking maybe there’s a camera bc this was literally not real. come here if u want to feel like a subject of an impractical jokers episode.
Atmosphere: 1
Food: 1
Service: 1
Chef Kat Davis
Workers are the slowest. Like watching sloths work.
Atmosphere: 4
Food: 5
Service: 1
Tia Harnack
I always order from this location when ordering through DoorDash and have never had an issue. Today, I placed an order through DoorDash and my food was stolen. After being remade, the 3rd dasher assigned to my delivery picked up the order and then cancelled the delivery. Noah was an angel, he was super apologetic and tried his best to get me my sandwich, which didn’t happen. We did however have a laugh at how ridiculous the situation was which made everything a little better. I hope Noah sees this and knows how much I appreciate him!
Atmosphere: 5
Food: 5
Service: 5
Finn Cherveny
Consistently absurd wait times, small sandwiches and the employees are visibly frustrated with customers
Atmosphere: 1
Food: 2
Service: 1
Pamela Reategui
Called many times in the last 2 hours for an order that was placed , never answered.
Grant Thom
Ordered food online last Sunday for delivery. They kept delaying it and over 3 hours later say they completed the order but we never received our food. Called 7 times during this process and no one ever answered. Called the next day talk to someone and get a refund since I was still charged-no answer. If your THAT busy-stop taking orders. And don't lie and say you completed it when 3 delivery drivers and your online system say otherwise. I couldn't even cancel the order because the website said I had to call the store-who never answered. You can't sustain a business with that kind of service and lack of management. Never again. Multiple customers lost.
Atmosphere: 1
Food: 1
Service: 1
John Ryan
Got my order wrong twice and won’t answer the phone to fix it. I didn’t realize until I got home and was offered no apology from the workers. Management needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
Lindsey Meisner
No one answers the phone. I had issues with 2 different occasions & tried to call but it just rings...
Atmosphere: 3
Food: 3
Service: 1
Lola Garcia
tonight was the iron man run so it was incredibly busy. Everyone decided to order ahead which led to a huge backup. Alisha was working her first day and she absolutely killed it! 80% of people were being incredibly impatient over something none of the people working could control. Alisha and the two others working deserve a raise. They all handled the situation beautifully 🥳 anyone who complains otherwise doesn't understand the stress of a rush ESPECIALLY on state street.
The manager on duty when we went was absolutely running this place like a champ. He’s like the General of Jersey Mike’s. Clean and professional vibe. Good sandwich.
flavio
all good but a couple of seats inside would make it much better!
Atmosphere: 4
Food: 5
Service: 4
Matthew Shelver
More like Slow-y Mike’s
Simon Abrahamson
Very helpful and friendly staff
John Pinto
Refused to check me out at a register when I had a giftcard that could not work on the kiosk. They told me I could download the app, when there store has no WiFi.
I order a lot from this company and twice they have not delivered my food that is $30 for a sub sandwich with delivery. They took my money but never delivered my food not refund me my money considering it’s over priced! This says a lot about the company that I have yet to receive food twice or my refund and no one will help me not door dash nor Jersey Mikes! Talk about robbing people!!!!
Atmosphere: 1
Food: 5
Service: 1
i’m genuinely dumbfounded at my experience here. i went in and they told me and 3 other people that they had to no bread. but then the other people left and i ordered a wrap and he started making it as a sandwich (with bread that magically appeared) and he THREW it across the restaurant. the workers were not helpful and moving at a sloths pace. at one point he took a break to turn on the music. i was looking around thinking maybe there’s a camera bc this was literally not real. come here if u want to feel like a subject of an impractical jokers episode.
Atmosphere: 1
Food: 1
Service: 1
Workers are the slowest. Like watching sloths work.
Atmosphere: 4
Food: 5
Service: 1
I always order from this location when ordering through DoorDash and have never had an issue. Today, I placed an order through DoorDash and my food was stolen. After being remade, the 3rd dasher assigned to my delivery picked up the order and then cancelled the delivery. Noah was an angel, he was super apologetic and tried his best to get me my sandwich, which didn’t happen. We did however have a laugh at how ridiculous the situation was which made everything a little better. I hope Noah sees this and knows how much I appreciate him!
Atmosphere: 5
Food: 5
Service: 5
Consistently absurd wait times, small sandwiches and the employees are visibly frustrated with customers
Atmosphere: 1
Food: 2
Service: 1
Called many times in the last 2 hours for an order that was placed , never answered.
Ordered food online last Sunday for delivery. They kept delaying it and over 3 hours later say they completed the order but we never received our food. Called 7 times during this process and no one ever answered. Called the next day talk to someone and get a refund since I was still charged-no answer. If your THAT busy-stop taking orders. And don't lie and say you completed it when 3 delivery drivers and your online system say otherwise. I couldn't even cancel the order because the website said I had to call the store-who never answered. You can't sustain a business with that kind of service and lack of management.
Never again. Multiple customers lost.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong twice and won’t answer the phone to fix it. I didn’t realize until I got home and was offered no apology from the workers. Management needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
No one answers the phone. I had issues with 2 different occasions & tried to call but it just rings...
Atmosphere: 3
Food: 3
Service: 1
tonight was the iron man run so it was incredibly busy. Everyone decided to order ahead which led to a huge backup. Alisha was working her first day and she absolutely killed it! 80% of people were being incredibly impatient over something none of the people working could control. Alisha and the two others working deserve a raise. They all handled the situation beautifully 🥳 anyone who complains otherwise doesn't understand the stress of a rush ESPECIALLY on state street.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager on duty when we went was absolutely running this place like a champ. He’s like the General of Jersey Mike’s. Clean and professional vibe. Good sandwich.
all good but a couple of seats inside would make it much better!
Atmosphere: 4
Food: 5
Service: 4
More like Slow-y Mike’s
Very helpful and friendly staff
Refused to check me out at a register when I had a giftcard that could not work on the kiosk. They told me I could download the app, when there store has no WiFi.
Atmosphere: 1
Service: 1
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