Jimmy John's
527 State St, Madison
(608) 255-0301
Recent Reviews
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Damien was the best, always is.
Girl, with all the piercings, kind of gave me a hard time because I walked and chose to do a mobile order while I was already there. The app doesn't give a description of what's in a sandwich, so I went to the store first to read what they have in it. The food was good, the dining room is super tiny. Seating sucks. I guess cause it's downtown.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Kickin Ranch Chips
This morning, 11/3, there was an employee working at this Jimmy Johns that was extremely rude, condescending, and demeaning towards us, the customers, and her coworkers. Upon arrival, she snapped at us about ordering a pickle wich and was quite literally yelling at the young man she was working with. It created an extremely stressful and unenjoyable environment. This employee should be put in their place immediately and should never be allowed to work a shift with that young man again. I would even go as far to say she was verbally assaulting him. I hope the management addresses this.
Atmosphere: 1
Food: 3
Service: 1
Not much room to sit down, but the staff is super friendly. There was a slight error in our order, and they went out of their way to fix it. Thanks guys!
Atmosphere: 3
Food: 4
Service: 5
They won't deliver from State Street to Town of Madison. Not even 3 miles. Do you need to live in walking distance? Seriously weak.
2024 update: they have since built one just 1.2mi from the house. Still won’t deliver ?
Lived up to freaky fast today and served it up with a smile. I ordered a case at about 1pm today after papa John’s fell through for an event I was helping host. I ordered and drove over expecting to wait a few minutes for my order to be ready. But no I walked in and they already had it sitting in the box ready to go! Will absolutely use them in the future, though I’ll try to order a bit more in advanced next time.
Atmosphere: 5
Food: 5
Service: 5
Great subs, fast service. I usually go in person rather than deliver. All of the times I have delivered though, they were prompt and did so within just 10-15 minutes.
Parking: State Street has a paid parking lot, but only accessible from University Avenue. It is located just behind State Street Brats if looking from State Street.
Wheelchair accessibility: Very cramped store, wheelchair accessibility is only for simple non-powered wheelchairs. No automatic door, can be difficult to wheel up and into the place.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Tom
Good Sammie's Fair price
Nika was the best miss her working there
Atmosphere: 5
Food: 5
Service: 5
The workers clearly didn’t care about what they were doing, I saw one sitting on the counter WHERE FOOD IS PREPARED!!! I also saw one vaping out in the open, there was also a worker just on his phone not paying attention to anything. I came in on June 26th 2024 at around 3:00 pm ish to get a pick up order, one of the employees was fine but the rest very much upset me by their lack of service. I understand how food service is, I’ve worked over a years worth of 12 hour night shifts at Conrad’s grill where we’re cranking out at least 500-700 orders to loud, obnoxious, and disrespectful drunk people so I have absolutely no sympathy for the lack of professionalism on a non busy day during a day shift. The only reason this review gets 2 stars instead of 1 is because the food is great.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Monday staff makes the food well, just as requested.Thursday staff don't understand your order. Extra tomatoes magically become extra Jimmy peppers and no avocado as though they want to burn you for asking for extra tomatoes.Beware! ⚠️
Atmosphere: 2
Food: 4
Service: 3
NIKA IS AMAZING!!!! ?
Woman behind the counter was amazing! Great
Atmosphere: 5
Food: 5
Service: 5
Nika absolutely makes this place amazing! Thank god you guys have her on staff!
Atmosphere: 5
Food: 5
Service: 5
Nika is the
Atmosphere: 5
Food: 5
Service: 5
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