Nika absolutely makes this place amazing! Thank god you guys have her on staff!
Atmosphere: 5
Food: 5
Service: 5
Mimi Smith
Nika is the
Atmosphere: 5
Food: 5
Service: 5
Nathan Castro Llanos
12.19.23 @ 12:30The food was fine, but the costumer service is lacking. Cashier being rude and having an attitude for no reason and then having a tantrum, throwing and loudly banging stuff around with all the costumers watching.
Atmosphere: 1
Food: 4
Service: 1
Brian Coffin
Part of my order was missing, they said they’d refund it, never did. I guess they’re just cool with taking your money if they made a mistake.Edit: Reported online what happened and asked for it to be refunded. They instead gave me a free side and told me to call the store, even though I already did that and it solved nothing. What kind of customer service is this? Would rate 0/5 if possible.
Service: 1
Leigh Middleton
Had to change from five stars to two !! What Jimmy John’s doesn’t deliver smh
Atmosphere: 5
Food: 5
Service: 5
Michael Smith
Male Server working at 9pm on the 20th of October has the worst customer service I've seen. Sitting on his phone when we entered & was rude when we ordered. Disappointed.
Atmosphere: 1
Service: 1
Joost vandru
The new lady Nika behind the counter has the biggest smile! She'll make me want to come back in the future for sure :)
Atmosphere: 5
Food: 5
Service: 5
Jude Hoffmann
Worst service I’ve ever experienced at any establishment, food is always fantastic just this one location with verbally confrontational employees.
I used to shop at the Randall location on my way home from class, but their bread is hard and they sold me expired chips. This store is much better but it doesn't compare to one of Enzo's sandwiches. I only come to Jimmy John's when I'm drunk now.
Atmosphere: 3
Food: 3
Service: 2
Gabi Bickus
the workers were very rude and yelled at me because I didn’t order in 30 seconds.
Atmosphere: 1
Food: 1
Service: 1
BC Mkg
We ordered from Jimmy John's for a company luncheon and gave them a full week's notice as well as instructions to take the elevator up to the fourth floor of our building to drop off the delivery. Instead, the general manager left our food in the main lobby of our very busy building and it was stolen. I never received a call or voicemail until after he was back at the store and by the time I went down to the lobby it had been stolen. The worst part of this is that we had 40 people waiting for food and the general manager said that all he could do was refund us, no replacement food or anything. We've never had an issue like this in the past and are sorely disappointed in the customer service here. If you're ordering for a company event, I would caution against using this Jimmy Johns. We'll never be ordering from them again.
Service: 1
Kristin Higginbotham
This location is more freaky slow than freaky fast. I’ve never had an order, regardless of time of day, leave the store in less than 30 minutes and still take forever to get to me. Expect around an hour from when you order to finally get your food. The sandwiches are standard Jimmy John’s fare, so a pretty solid sandwich, but the delivery time is atrocious. They need to hire more delivery folks, because their current staffing clearly doesn’t cut it, or let them live up to their own slogan.
m smith
i don’t know how they do it but i’ve literally never gotten the incorrect order. you’d figure just by ordering delivery from there for so long that eventually they’d make a mistake, but i’ve never had that happen. i appreciate their dependable accuracy in their orders!! nicely done, thanks ya’ll
NIKA IS AMAZING!!!! ?
Woman behind the counter was amazing! Great
Atmosphere: 5
Food: 5
Service: 5
Nika absolutely makes this place amazing! Thank god you guys have her on staff!
Atmosphere: 5
Food: 5
Service: 5
Nika is the
Atmosphere: 5
Food: 5
Service: 5
12.19.23 @ 12:30The food was fine, but the costumer service is lacking. Cashier being rude and having an attitude for no reason and then having a tantrum, throwing and loudly banging stuff around with all the costumers watching.
Atmosphere: 1
Food: 4
Service: 1
Part of my order was missing, they said they’d refund it, never did. I guess they’re just cool with taking your money if they made a mistake.Edit: Reported online what happened and asked for it to be refunded. They instead gave me a free side and told me to call the store, even though I already did that and it solved nothing. What kind of customer service is this? Would rate 0/5 if possible.
Service: 1
Had to change from five stars to two !! What Jimmy John’s doesn’t deliver smh
Atmosphere: 5
Food: 5
Service: 5
Male Server working at 9pm on the 20th of October has the worst customer service I've seen. Sitting on his phone when we entered & was rude when we ordered. Disappointed.
Atmosphere: 1
Service: 1
The new lady Nika behind the counter has the biggest smile! She'll make me want to come back in the future for sure :)
Atmosphere: 5
Food: 5
Service: 5
Worst service I’ve ever experienced at any establishment, food is always fantastic just this one location with verbally confrontational employees.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I used to shop at the Randall location on my way home from class, but their bread is hard and they sold me expired chips. This store is much better but it doesn't compare to one of Enzo's sandwiches. I only come to Jimmy John's when I'm drunk now.
Atmosphere: 3
Food: 3
Service: 2
the workers were very rude and yelled at me because I didn’t order in 30 seconds.
Atmosphere: 1
Food: 1
Service: 1
We ordered from Jimmy John's for a company luncheon and gave them a full week's notice as well as instructions to take the elevator up to the fourth floor of our building to drop off the delivery. Instead, the general manager left our food in the main lobby of our very busy building and it was stolen. I never received a call or voicemail until after he was back at the store and by the time I went down to the lobby it had been stolen. The worst part of this is that we had 40 people waiting for food and the general manager said that all he could do was refund us, no replacement food or anything. We've never had an issue like this in the past and are sorely disappointed in the customer service here. If you're ordering for a company event, I would caution against using this Jimmy Johns. We'll never be ordering from them again.
Service: 1
This location is more freaky slow than freaky fast. I’ve never had an order, regardless of time of day, leave the store in less than 30 minutes and still take forever to get to me. Expect around an hour from when you order to finally get your food. The sandwiches are standard Jimmy John’s fare, so a pretty solid sandwich, but the delivery time is atrocious. They need to hire more delivery folks, because their current staffing clearly doesn’t cut it, or let them live up to their own slogan.
i don’t know how they do it but i’ve literally never gotten the incorrect order. you’d figure just by ordering delivery from there for so long that eventually they’d make a mistake, but i’ve never had that happen. i appreciate their dependable accuracy in their orders!! nicely done, thanks ya’ll